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Windows wireless service not running


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#1 Malcolm Rowland

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Posted 06 October 2014 - 12:12 PM

I am using win7 64 bit and cant connect wirelessly. I have tried a few things like scannow ,auto config WLAN, checked device manager for problems, tried system restore but nothing works, any help would be welcome



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#2 JohnC_21

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Posted 06 October 2014 - 12:18 PM

In Device Manager are there any yellow exclamation marks next to your Network Adapter devices? What is the make and model of the computer?



#3 Ivy74

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Posted 06 October 2014 - 12:20 PM

Need more info. Wireless issues are most commonly caused by the following (based on my personal experience):

-Physical switch is in the off position

-Existing Wireless Profiles

-Drivers - update them

-Hardware - usually the technology on the machine is so old it can't to newer wireless networks but I doubt this is the case for you if you are running Windows 7-64bit unless you loaded it on an old machine which I too doubt

 

Short of that model, type of card (onboard) etc. 


***Note***

My job has blocked Europe by the firewall which means I can't access this site from the office anymore. So I will barely be here if at all. In case you cared.  :smash:


#4 old rocker

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Posted 06 October 2014 - 12:49 PM

Hi

 

I haven't had the need, but I've read some favorable feedback praising this software.

 

NetAdapter Repair All In One: http://www.bleepingcomputer.com/download/netadapter-repair-all-in-one/

 

Lots of luck and Please keep BC posted!

 

Rock On! :guitar:



#5 Malcolm Rowland

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Posted 06 October 2014 - 01:23 PM

In Device Manager are there any yellow exclamation marks next to your Network Adapter devices? What is the make and model of the computer?

No marks at all and network adapter shows and updated



#6 Malcolm Rowland

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Posted 06 October 2014 - 01:25 PM

Hi

 

I haven't had the need, but I've read some favorable feedback praising this software.

 

NetAdapter Repair All In One: http://www.bleepingcomputer.com/download/netadapter-repair-all-in-one/

 

Lots of luck and Please keep BC posted!

 

Rock On! :guitar:

Thank's for that did run it but no still no wireless connection or wireless icon



#7 Malcolm Rowland

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Posted 06 October 2014 - 01:30 PM

Need more info. Wireless issues are most commonly caused by the following (based on my personal experience):

-Physical switch is in the off position

-Existing Wireless Profiles

-Drivers - update them

-Hardware - usually the technology on the machine is so old it can't to newer wireless networks but I doubt this is the case for you if you are running Windows 7-64bit unless you loaded it on an old machine which I too doubt

 

Short of that model, type of card (onboard) etc. 

Their is no wireless icon and no wireless connect, and no wireless zero configuration divers updated desktop only about 5 years old Packard bell



#8 Ivy74

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Posted 06 October 2014 - 01:32 PM

Sounds like you just don't have wireless in the computer. If a computer is five years old there is a possibility that it was sold w/out the wireless card installed which I have seen. Have you "ever" connected via wireless on this computer?


***Note***

My job has blocked Europe by the firewall which means I can't access this site from the office anymore. So I will barely be here if at all. In case you cared.  :smash:


#9 old rocker

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Posted 06 October 2014 - 06:01 PM

Open the Start menu, in the Search programs and files field type computer management, right-click computer management in the list under Programs and click Run as administrator.

 

Once the Computer Management window opens, make it full screen, find and expand Services and Applications in the left hand pane and click on Services.

 

Scroll down the populated list in the center pane and find WLAN AutoConfig.

 

You can use the following information for comparison with your settings.

 

A quick look at the WLAN AutoConfig Service... Status: Started, StartupType: Automatic and is Logged On As: Local System

 

Right-click the WLAN AutoConfig and click Properties.

 

On the General tab you can set the service to Automatic and Start the service if it already isn't.

 

On the Log On tab check to see that the bullet is in Log on as Local System account.

 

On the Recovery tab look for the following settings from top to bottom...

First failure: Restart the Service, Second failure: Restart the Service, Subsequent failures: Take No Action, Reset fail count after: 0 days, Restart service after: 2 minutes.

 

On the Dependencies tab we have the following...
WLAN AutoConfig
This service depends on the following system components

+Extensible Authentication Protocol
  +CNG Key Isolation
    +Remote Procedure Call
      DCOM Server Process Launcher
      RPC Endpoint Mapper
  +Remote Procedure Call
    DCOM Server Process Launcher
    RPC Endpoint Mapper
 Native WiFi Filter
 NDIS Usermode I/O Protocol
+Remote Procedure Call
  DCOM Server Process Launcher
  RPC Endpoint Mapper

 

The following system components depend on this service

No Dependences

 

If you find other services out of whack, you may want to try the next step.

 

This is another tool I have not had the need to use, but have read good feedback on...

http://www.tweaking.com/content/page/set_windows_services_to_default_startup.html

 

Best of luck and Please keep BC posted!

 

Rock On! :guitar:



#10 Malcolm Rowland

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Posted 07 October 2014 - 08:26 AM

Thank for you sugestions I have tried them all but still no wifi or wifi icon.What I did notice when in services was that there was no wireless zero configuration, I just hope that I am not doing sumething stupid ?



#11 JohnC_21

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Posted 07 October 2014 - 08:30 AM

What is the model number of the Packard Bell?

#12 Malcolm Rowland

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Posted 07 October 2014 - 08:31 AM

Sounds like you just don't have wireless in the computer. If a computer is five years old there is a possibility that it was sold w/out the wireless card installed which I have seen. Have you "ever" connected via wireless on this computer?

Yes I have got wifi and 3 devices connected, phone tv and printer, it is just the desktop that I have been asked to move the I am haveing problems with



#13 Malcolm Rowland

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Posted 07 October 2014 - 08:50 AM

What is the model number of the Packard Bell?

P).B.imedia S3210



#14 Ivy74

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Posted 07 October 2014 - 08:59 AM

 

Sounds like you just don't have wireless in the computer. If a computer is five years old there is a possibility that it was sold w/out the wireless card installed which I have seen. Have you "ever" connected via wireless on this computer?

Yes I have got wifi and 3 devices connected, phone tv and printer, it is just the desktop that I have been asked to move the I am haveing problems with

 

That isn't what I meant. Have you "ever" connected this particular device to WIFI in general?


***Note***

My job has blocked Europe by the firewall which means I can't access this site from the office anymore. So I will barely be here if at all. In case you cared.  :smash:


#15 old rocker

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Posted 07 October 2014 - 10:05 AM

Qupte: "Thank for you sugestions I have tried them all but still no wifi or wifi icon. What I did notice when in services was that there was no wireless zero configuration, I just hope that I am not doing sumething stupid" ?

 

Section A

As of Windows Vista and beyond, Wireless Zero Configuration is known by WLAN AutoConfig, and NO... You aren't doing nothing stupid.

 

Do you have WLAN AutoConfig service in your list and are all of hr services that WLAN AutoConfig depends on running?

 

Did you try this program? http://www.tweaking.com/content/page/set_windows_services_to_default_startup.html

 

If you answer yes to the above, I would like you to click <Windows> + <R> to open the run dialogue box.

 

Type in msconfig and click OK

 

When the System Configuration window opens check that the bullet is in Normal startup.

 

If yes click Cancel and please follow section B

 

If no, mark Normal startup click apply and OK and reboot the system.

 

When the system loads please follow Section B

 

Section B

I am assuming you are here because you still do not have a wireless connection on your machine and that this machine previously connected to a wireless network without any problems.

Please read and follow...

Windows offers a System File Check and Repair Utility.

This will scan all protected system files.

If corrupted files are found the utility will replace them if possible.

1. Click your Start Orb, in the Search programs and files window type "cmd" (without the quotes)

Under Programs (1) you should see cmd.exe

2. Right click cmd.exe and choose Run as administrator.

Click Yes or enter the Administrator password when the User Account Control window opens.

This will open an elevated command prompt or command prompt as Administrator.

3. When the command window opens Immediately following the displayed string type "sfc /scannow" (without the quotes. Note the space between sfc and /).

4. Press <Enter> to execute the command.

The command processor responds with...

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification xxx% complete.

The scan will take a few minutes to run, upon completion it will let you know the status of the scan.

5. Immediately following the displayed string type or copy/paste the following line...

"findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt" (without the quotes)

6. Press <Enter> to execute the command.

7. Immediately following the displayed string type "exit" (without the quotes) and press <Enter> to execute the command and close the window.

8. Look for a new text document on your desktop named sfcdetails.txt.

9. Open the document and copy/paste the contents into your next post.

Please keep BC posted

 






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