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Sometimes BSOD after Sleep Mode?


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4 replies to this topic

#1 tomsbc

tomsbc

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Posted 05 October 2014 - 12:59 PM

Hello Everyone,   I get this alot but cannot get rid of it,  I tried deleting Temps in safe mode then running

 

sfc /scannow using the Run As Administrator on Command Prompt,  but still no good.

 

Anyone know how to stop the BSOD after sleep?  Thanks

 

PS. using Windows 7 Home Premium.


Edited by Queen-Evie, 05 October 2014 - 01:11 PM.
moved from General Chat to the appropriate forum


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#2 dc3

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Posted 05 October 2014 - 02:32 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 tomsbc

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Posted 05 October 2014 - 02:43 PM

Here is the first of the instructions>>

 

http://speccy.piriform.com/results/ICkeLl1CKPywgMkXLEsR5pJ



#4 tomsbc

tomsbc
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Posted 05 October 2014 - 02:48 PM

Second here>>>

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by tom (administrator) on 05-10-2014 at 15:45:55
Running from "C:\Users\tom\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/02/2014 07:41:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: wscript.exe, version: 5.8.7601.18283, time stamp: 0x5258a6e6
Faulting module name: mbae64.dll_unloaded, version: 0.0.0.0, time stamp: 0x53fc7450
Exception code: 0xc0000005
Fault offset: 0x000007fee6b55a74
Faulting process id: 0x7c8
Faulting application start time: 0xwscript.exe0
Faulting application path: wscript.exe1
Faulting module path: wscript.exe2
Report Id: wscript.exe3

Error: (10/01/2014 04:17:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: SuperF4.exe, version: 1.2.0.0, time stamp: 0x4cc33e2f
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Fault offset: 0x000000000000142f
Faulting process id: 0xdb4
Faulting application start time: 0xSuperF4.exe0
Faulting application path: SuperF4.exe1
Faulting module path: SuperF4.exe2
Report Id: SuperF4.exe3

Error: (10/01/2014 09:05:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: wlmail.exe, version: 15.4.3538.513, time stamp: 0x4dcdb9d1
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0xa3c
Faulting application start time: 0xwlmail.exe0
Faulting application path: wlmail.exe1
Faulting module path: wlmail.exe2
Report Id: wlmail.exe3

Error: (09/30/2014 11:28:36 AM) (Source: Application Error) (User: )
Description: Faulting application name: SuperF4.exe, version: 1.2.0.0, time stamp: 0x4cc33e2f
Faulting module name: RPCRT4.dll, version: 6.1.7601.18532, time stamp: 0x53c339ee
Exception code: 0xc0000005
Fault offset: 0x00000000000b9321
Faulting process id: 0xd78
Faulting application start time: 0xSuperF4.exe0
Faulting application path: SuperF4.exe1
Faulting module path: SuperF4.exe2
Report Id: SuperF4.exe3

Error: (09/25/2014 11:08:19 AM) (Source: Application Error) (User: )
Description: Faulting application name: SuperF4.exe, version: 1.2.0.0, time stamp: 0x4cc33e2f
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c92c
Exception code: 0xc0000005
Fault offset: 0x000000000003165d
Faulting process id: 0xefc
Faulting application start time: 0xSuperF4.exe0
Faulting application path: SuperF4.exe1
Faulting module path: SuperF4.exe2
Report Id: SuperF4.exe3

Error: (09/23/2014 08:28:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: YahooMessenger.exe, version: 11.5.0.228, time stamp: 0x4fbf6b79
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x00038e19
Faulting process id: 0xecc
Faulting application start time: 0xYahooMessenger.exe0
Faulting application path: YahooMessenger.exe1
Faulting module path: YahooMessenger.exe2
Report Id: YahooMessenger.exe3

Error: (09/22/2014 07:53:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: wscript.exe, version: 5.8.7601.18283, time stamp: 0x5258a6e6
Faulting module name: mbae64.dll_unloaded, version: 0.0.0.0, time stamp: 0x53fc7450
Exception code: 0xc0000005
Fault offset: 0x000007fefc225a74
Faulting process id: 0x1098
Faulting application start time: 0xwscript.exe0
Faulting application path: wscript.exe1
Faulting module path: wscript.exe2
Report Id: wscript.exe3

Error: (09/22/2014 07:43:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: wscript.exe, version: 5.8.7601.18283, time stamp: 0x5258a6e6
Faulting module name: mbae64.dll_unloaded, version: 0.0.0.0, time stamp: 0x53fc7450
Exception code: 0xc0000005
Fault offset: 0x000007fefc225a74
Faulting process id: 0x1440
Faulting application start time: 0xwscript.exe0
Faulting application path: wscript.exe1
Faulting module path: wscript.exe2
Report Id: wscript.exe3

Error: (09/17/2014 07:38:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: wscript.exe, version: 5.8.7601.18283, time stamp: 0x5258a6e6
Faulting module name: mbae64.dll_unloaded, version: 0.0.0.0, time stamp: 0x53fc7450
Exception code: 0xc0000005
Fault offset: 0x000007fefad45a74
Faulting process id: 0x75c
Faulting application start time: 0xwscript.exe0
Faulting application path: wscript.exe1
Faulting module path: wscript.exe2
Report Id: wscript.exe3

Error: (09/17/2014 03:58:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: SuperF4.exe, version: 1.2.0.0, time stamp: 0x4cc33e2f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000388d60
Faulting process id: 0xf18
Faulting application start time: 0xSuperF4.exe0
Faulting application path: SuperF4.exe1
Faulting module path: SuperF4.exe2
Report Id: SuperF4.exe3


System errors:
=============
Error: (10/05/2014 01:46:54 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422

Error: (10/05/2014 01:46:54 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422

Error: (10/05/2014 01:44:33 PM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa80045d1010, 0xfffff88003ee2a1c, 0x0000000000000000, 0x0000000000000002)C:\Windows\Minidump\100514-31387-01.dmp100514-31387-01

Error: (10/05/2014 01:44:32 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:42:27 PM on ‎10/‎5/‎2014 was unexpected.

Error: (10/05/2014 00:15:45 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422

Error: (10/05/2014 00:15:45 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422

Error: (10/05/2014 00:12:29 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (10/05/2014 00:12:29 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (10/05/2014 00:12:29 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (10/05/2014 00:12:29 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (10/02/2014 07:41:44 PM) (Source: Application Error)(User: )
Description: wscript.exe5.8.7601.182835258a6e6mbae64.dll_unloaded0.0.0.053fc7450c0000005000007fee6b55a747c801cfde9a64ebf4f5C:\Windows\System32\wscript.exembae64.dllaa29511a-4a8d-11e4-bce7-e840f295ed61

Error: (10/01/2014 04:17:35 PM) (Source: Application Error)(User: )
Description: SuperF4.exe1.2.0.04cc33e2fmsvcrt.dll7.0.7601.177444eeb033fc0000005000000000000142fdb401cfdd8de4168342C:\Program Files\SuperF4\SuperF4.exeC:\Windows\system32\msvcrt.dllfab44111-49a7-11e4-8b01-e840f295ed61

Error: (10/01/2014 09:05:14 AM) (Source: Application Error)(User: )
Description: wlmail.exe15.4.3538.5134dcdb9d1KERNELBASE.dll6.1.7601.1840953159a86c06d007e0000c42da3c01cfdd78562a7101C:\Program Files (x86)\Windows Live\Mail\wlmail.exeC:\Windows\syswow64\KERNELBASE.dll94a226b4-496b-11e4-93fd-e840f295ed61

Error: (09/30/2014 11:28:36 AM) (Source: Application Error)(User: )
Description: SuperF4.exe1.2.0.04cc33e2fRPCRT4.dll6.1.7601.1853253c339eec000000500000000000b9321d7801cfdca42f8e6177C:\Program Files\SuperF4\SuperF4.exeC:\Windows\system32\RPCRT4.dll707e37b3-48b6-11e4-bf09-e840f295ed61

Error: (09/25/2014 11:08:19 AM) (Source: Application Error)(User: )
Description: SuperF4.exe1.2.0.04cc33e2fole32.dll6.1.7601.175144ce7c92cc0000005000000000003165defc01cfd8c1a5a16fa6C:\Program Files\SuperF4\SuperF4.exeC:\Windows\system32\ole32.dllc80ffee1-44c5-11e4-94a5-e840f295ed61

Error: (09/23/2014 08:28:32 AM) (Source: Application Error)(User: )
Description: YahooMessenger.exe11.5.0.2284fbf6b79ntdll.dll6.1.7601.18247521ea8e7c000000500038e19ecc01cfd72177242bfbC:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exeC:\Windows\SysWOW64\ntdll.dll214de425-431d-11e4-9384-e840f295ed61

Error: (09/22/2014 07:53:22 PM) (Source: Application Error)(User: )
Description: wscript.exe5.8.7601.182835258a6e6mbae64.dll_unloaded0.0.0.053fc7450c0000005000007fefc225a74109801cfd6c05d0aabebC:\Windows\System32\wscript.exembae64.dlla21fe609-42b3-11e4-9f7d-e840f295ed61

Error: (09/22/2014 07:43:20 PM) (Source: Application Error)(User: )
Description: wscript.exe5.8.7601.182835258a6e6mbae64.dll_unloaded0.0.0.053fc7450c0000005000007fefc225a74144001cfd6bef62a8101C:\Windows\System32\wscript.exembae64.dll3b361e0c-42b2-11e4-9f7d-e840f295ed61

Error: (09/17/2014 07:38:55 PM) (Source: Application Error)(User: )
Description: wscript.exe5.8.7601.182835258a6e6mbae64.dll_unloaded0.0.0.053fc7450c0000005000007fefad45a7475c01cfd2d0842f056fC:\Windows\System32\wscript.exembae64.dllc976e90b-3ec3-11e4-923c-e840f295ed61

Error: (09/17/2014 03:58:13 PM) (Source: Application Error)(User: )
Description: SuperF4.exe1.2.0.04cc33e2funknown0.0.0.000000000c00000050000000000388d60f1801cfd2890522dee5C:\Program Files\SuperF4\SuperF4.exeunknownf43c377c-3ea4-11e4-8377-e840f295ed61


CodeIntegrity Errors:
===================================
  Date: 2014-10-04 08:18:02.487
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Web Protect\pcwtc64f.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-04 08:18:01.347
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Web Protect\pcwtc64f.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-04 08:18:00.336
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Web Protect\pcwtc64f.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-03 14:14:20.062
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\RtkAPO64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-03 14:14:10.109
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\RtkAPO64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-03 14:13:17.403
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\RtkAPO64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-03 13:30:43.743
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\RtkAPO64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-03 13:30:24.178
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\RtkAPO64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-03 13:29:34.733
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\RtkAPO64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-03 13:29:27.871
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\RtkAPO64.dll because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.125 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.2.152 - Adobe Systems, Inc.)
AMD APP SDK Runtime (Version: 2.4.650.9 - Advanced Micro Devices Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.60512.1804 - ATI Technologies Inc.) Hidden
AMD VISION Engine Control Center (x32 Version: 2011.0512.1812.30806 - ATI) Hidden
ATI Catalyst Install Manager (HKLM\...\{85A5A208-1A5A-A736-170E-AA826BC19B2A}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
Avira (HKLM-x32\...\{70e83cd8-4bd5-4039-ab5a-6b94a8abb641}) (Version: 1.1.21.25162 - Avira Operations GmbH & Co. KG)
Avira (x32 Version: 1.1.21.25162 - Avira Operations GmbH & Co. KG) Hidden
Avira Free Antivirus (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.7.306 - Avira)
Avira SearchFree Toolbar (HKLM-x32\...\{41564952-412D-5637-4300-A758B70C0A03}) (Version: 12.10.3.4691 - APN, LLC)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0512.1812.30806 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0512.1812.30806 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0512.1812.30806 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help English (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help French (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help German (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0512.1811.30806 - ATI) Hidden
ccc-utility64 (Version: 2011.0512.1812.30806 - ATI) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
CrossLoop 2.82 (HKLM-x32\...\CrossLoop_is1) (Version: 2.82 - CrossLoop, Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
emaze PowerPoint Add-In (HKCU\...\emaze PowerPoint Add-In) (Version: 1.1 - emaze.com)
Epson Event Manager (HKLM-x32\...\{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}) (Version: 2.40.0001 - SEIKO EPSON CORPORATION)
EPSON NX125 NX127 Series Printer Uninstall (HKLM\...\EPSON NX125 NX127 Series) (Version:  - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EULAlyzer 2.2 (HKLM-x32\...\EULAlyzer_is1) (Version: 2.2.0 - BrightFort LLC)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
FlashPeak SlimBrowser (HKLM-x32\...\SlimBrowser) (Version: 7.00.097 - FlashPeak Inc.)
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 1.3.99.311 - Foxit Corporation)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 6.2.0.429 - Foxit Corporation)
FREE Hi-Q Recorder 1.95 (HKLM-x32\...\FREE Hi-Q Recorder_is1) (Version:  - Rick Roemer, (Roemer Software))
FreeOCR v4.2 (HKLM-x32\...\freeocr_is1) (Version:  - )
Google Talk (remove only) (HKLM-x32\...\{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk) (Version:  - )
Google Talk Plugin (HKLM-x32\...\{E121A4FE-009B-385B-BB0D-B934E2A88288}) (Version: 5.2.4.18058 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.0 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HijackThis 2.0.2 (HKLM-x32\...\HijackThis) (Version: 2.0.2 - TrendMicro)
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Calendar (HKLM-x32\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard)
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP Magic Canvas (HKLM-x32\...\{DDFDC9D6-4220-41F8-BF9A-8E7512C4EF52}) (Version: 5.1.15.0 - Hewlett-Packard)
HP Magic Canvas Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 5.0.0.3 - Hewlett-Packard)
HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP RSS (HKLM-x32\...\{A35E58D6-2A0F-4051-983B-79342081338E}) (Version: 5.1.4301.21494 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.15145.3905 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM-x32\...\{20714B53-FC73-4F9C-9687-49EB237D6FD7}) (Version: 3.0.3830.27730 - Hewlett-Packard)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
Icon Restore 1.0 (HKLM-x32\...\Icon Restore_is1) (Version:  - Tim Taylor)
ieSpell (HKLM-x32\...\ieSpell) (Version: 2.6.4 (build 573) - Red Egg Software)
ImageMagick 6.8.8-2 Q16 (64-bit) (2014-01-01) (HKLM\...\ImageMagick 6.8.8 Q16 (64-bit)_is1) (Version: 6.8.8 - ImageMagick Studio LLC)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.8.00.132 - Oracle, Inc.) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jing (HKLM-x32\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
jv16 PowerTools 1.3 (HKLM-x32\...\jv16 PowerTools_is1) (Version:  - )
KeyScrambler (HKLM-x32\...\KeyScrambler) (Version: 3.4.0.2 - QFX Software Corporation)
Kobo (HKLM-x32\...\Kobo) (Version: 2.0.3 - Kobo Inc.)
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.4507 - CyberLink Corp.) Hidden
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
LG USB Modem driver (HKLM-x32\...\{C3ABE126-2BB2-4246-BFE1-6797679B3579}) (Version:  - )
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Exploit version 1.04.1.1012 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.04.1.1012 - Malwarebytes)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Metric Converter (HKLM-x32\...\{D0661463-50F7-4A1E-83CB-37CC590589AE}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Garage Mouse without Borders (HKLM-x32\...\{D3BC954F-D661-474C-B367-30EB6E56542E}) (Version: 2.1.2.1212 - Microsoft Garage)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Mozilla Firefox 32.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.3 (x86 en-US)) (Version: 32.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
Mumble 1.2.6 (HKLM-x32\...\{461A5021-EE14-4E57-9A06-8ABCE9C38FE4}) (Version: 1.2.6 - Thorvald Natvig)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5705 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.5705 - CyberLink Corp.) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.11.0721.0 -  NewspaperDirect Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6387 - Realtek Semiconductor Corp.)
RecordPad Sound Recorder (HKLM-x32\...\Recordpad) (Version: 5.12 - NCH Software)
Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden
Recuva (HKLM\...\Recuva) (Version: 1.51 - Piriform)
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.3 - Sophos Limited)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
SuperF4 (HKLM-x32\...\SuperF4) (Version: 1.2 - )
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.29480 - TeamViewer)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden
Unchecky v0.2.16 (HKLM-x32\...\Unchecky) (Version: 0.2.16 - RaMMicHaeL)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 32.0.2014.5 - Ruiware)
WinPatrol (HKLM\...\{84481A87-2316-4923-8FAB-3BA8CA29323D}) (Version: 30.9.2014.0 - BillP Studios)
Yahoo Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - Yahoo Inc.)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
YPOPs! 0.9.7.3 (HKLM-x32\...\YPOPs_is1) (Version:  - )
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 3686.54 MB
Available physical RAM: 2008.04 MB
Total Pagefile: 7371.27 MB
Available Pagefile: 5185.19 MB
Total Virtual: 4095.88 MB
Available Virtual: 3988.54 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:449.07 GB) (Free:367.33 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:16.59 GB) (Free:2.06 GB) NTFS

========================= Users: ========================================

User accounts for \\TOM-HP

Administrator            Guest                    tom                      

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#5 dc3

dc3

    Bleeping Treehugger


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Posted 06 October 2014 - 10:02 AM

Please download and run SeaTools for Windows.
 
When the website opens scroll down till you find the I Accept button and click on it.
 
If you scroll down below this button you will find instruction for installing this.
 
Once you install this program you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for hdds on your computer.  Please remove any external storage devices connected via USB port.
 
2.  Detected Drives will list the hdd/s found.  Place a check mark in the drive you want to run the scan on.
 
3.  You will see Basic Tests above Detected Drives, move the mouse pointer over this.
 
4.  A menu will open with options for different scans, please click on Short Drive Self Test
 
5.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.  

Edited by hamluis, 06 October 2014 - 10:44 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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