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Potential Malware on computer (wincrypt?)


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3 replies to this topic

#1 A.V.B

A.V.B

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  • Local time:11:01 AM

Posted 05 October 2014 - 04:58 AM

Hi,
 
Potential malware on parents family computer - file wincrypt mentioned but unsure of full details. Told that email sent from pc email address to work email(s) from 'Kathy Lagatta' with links to order@settingsun.co.uk. [Note, neither were sent by parents themselves]
 
Have removed potential odd programs, and DDS file log as below.
 
DDS Log:
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17280  BrowserJavaVersion: 10.67.2
Run by tony at 10:51:01 on 2014-10-05
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.8104.6057 [GMT 1:00]
.
AV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Advent\AIO\Center\ADAIOHostService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Advent\AIO\StatusMonitor\ADPrinterSDK.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
C:\Program Files (x86)\Canon\ImageBrowser EX\MFManager.exe
C:\Program Files (x86)\Canon\SELPHY Photo Print\CIC_SPPhelper.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE
C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\lxczcoms.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\viakaraokesrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Canon\Quick Menu\CNQMUPDT.EXE
C:\Program Files (x86)\Canon\Quick Menu\CNQMSWCS.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://uk.search.yahoo.com/?type=903578&fr=spigot-yhp-ie
uSearch Page = hxxp://www.bing.com/search?q={searchTerms}&FORM=AVASDF&PC=AV01
mWinlogon: Userinit = userinit.exe,
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: {9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F} - <orphaned>
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
EB: TheSeaApp: {c585d593-e7f4-4852-a200-561686ee02e4} - 
uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ADStatusMonitor] C:\Program Files (x86)\Advent\AiO\StatusMonitor\ADStatusMonitor.exe
mRun: [CanonQuickMenu] C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon
mRun: [IJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
mRun: [Conime] C:\Windows\System32\conime.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\IMAGEB~1.LNK - C:\Program Files (x86)\Canon\ImageBrowser EX\MFManager.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SELPHY~1.LNK - C:\Program Files (x86)\Canon\SELPHY Photo Print\CIC_SPPhelper.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{409CAB05-F1FD-49C3-BD91-18B5DF3974DD} : DHCPNameServer = 192.168.0.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - <Clsid value has no data>
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\addon64\ewpexbho.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\addon64\ewpexhlp.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] "C:\Windows\System32\igfxtray.exe"
x64-Run: [HotKeysCmds] "C:\Windows\System32\hkcmd.exe"
x64-Run: [Persistence] "C:\Windows\System32\igfxpers.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: linkscanner - <Clsid value has no data>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\tony\AppData\Roaming\Mozilla\Firefox\Profiles\otssqxqv.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search
FF - prefs.js: browser.startup.homepage - hxxps://uk.search.yahoo.com/?type=903578&fr=spigot-yhp-ff
FF - prefs.js: browser.search.selectedEngine - Yahoo!
FF - prefs.js: keyword.URL - hxxps://uk.search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=903578&p=
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\My Image Garden\AddOn\CIG\npmigfpi.dll
FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\IObit\Surfing Protection\BrowerProtect\np_Asc_plugin.dll
FF - plugin: C:\Program Files (x86)\IObit\Surfing Protection\BrowerProtect\NPASCSafariPluginProtect.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll
FF - ExtSQL: !HIDDEN! 2012-05-21 16:14; {b9db16a4-6edc-47ec-a1f4-b86292ed211d}; C:\Users\tony\AppData\Roaming\Mozilla\Firefox\Profiles\otssqxqv.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - ExtSQL: !HIDDEN! 2013-11-07 23:28; firefox@mybuzzsearch.com; C:\Users\tony\AppData\Roaming\Mozilla\Firefox\Profiles\otssqxqv.default\extensions\firefox@mybuzzsearch.com.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-7-20 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-7-20 311608]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2014-4-15 240952]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-11-8 45856]
R2 Advent AiO Network Discovery Service;Advent AiO Network Discovery Service;C:\Program Files (x86)\Advent\AIO\Center\ADAIOHostService.exe [2012-10-31 395200]
R2 ADVENT AIO Status Monitor Service;ADVENT AIO Status Monitor Service;C:\Program Files (x86)\Advent\AIO\StatusMonitor\ADPrinterSDK.exe [2012-10-31 722336]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-11-20 283136]
R2 PfFilter;PfFilter;C:\Program Files (x86)\IObit\Protected Folder\pffilter.sys [2014-1-8 38392]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-2-22 2656280]
R2 VIAKaraokeService;VIA Karaoke digital mixer Service;C:\Windows\System32\ViakaraokeSrv.exe [2014-1-15 27768]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2014-1-15 888536]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2014-1-15 689840]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 Garmin Core Update Service;Garmin Core Update Service;C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-12-13 250712]
S2 LiveUpdateSvc;LiveUpdate;C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe [2013-12-22 2282272]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2014-1-22 108800]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-9-14 111616]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2014-1-8 19456]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2014-1-22 206080]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-1-8 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2014-1-8 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2014-7-28 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-2-23 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-14 25088]
.
=============== Created Last 30 ================
.
2014-10-05 09:21:13 -------- d-----w- C:\Users\tony\AppData\Local\{487BBCC2-EFBB-4A10-83A3-19B3566D3742}
2014-10-05 09:10:00 11578928 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{625A5860-E8B0-4ACD-99BB-ABCFB6302D0C}\mpengine.dll
2014-10-05 09:09:47 11578928 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2014-10-03 14:01:09 -------- d-----w- C:\Users\tony\AppData\Local\{3DE2D83C-A5C8-4A1C-A206-461BB732E338}
2014-10-02 19:38:10 519680 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-10-02 19:38:10 371712 ----a-w- C:\Windows\System32\qdvd.dll
2014-10-01 10:15:29 -------- d-----w- C:\Users\tony\AppData\Local\{39CB778D-D606-4C70-9ECE-4574198D7CDC}
2014-09-29 18:04:06 -------- d-----w- C:\Users\tony\AppData\Local\{013117E3-9C13-498C-9AF7-EA4ABE2E729E}
2014-09-28 17:38:08 -------- d-----w- C:\Users\tony\AppData\Local\{317BBEC8-9493-49F1-86FD-CD39DA324482}
2014-09-28 15:21:14 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2014-09-28 15:21:14 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-25 19:00:37 -------- d-----w- C:\Users\tony\AppData\Local\{0B52C584-58EB-4360-9104-184CD82F1E3E}
2014-09-24 07:13:49 -------- d-----w- C:\Users\tony\AppData\Local\{7E949297-B423-4F58-94CD-9F1AEF1517A1}
2014-09-23 18:45:54 -------- d-----w- C:\Users\tony\AppData\Roaming\uTorrent
2014-09-23 18:33:24 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-09-23 18:22:20 -------- d-----w- C:\Program Files\iTunes
2014-09-23 18:22:20 -------- d-----w- C:\Program Files\iPod
2014-09-23 13:17:20 -------- d-----w- C:\Users\tony\AppData\Local\{79108489-1DBE-4AA6-917B-1846ACDCE1E4}
2014-09-22 19:53:29 -------- d-----w- C:\Users\tony\AppData\Local\{6D1EEB7C-7074-4773-BE02-6CEF5DDCCB2D}
2014-09-20 09:00:22 -------- d-----w- C:\Users\tony\AppData\Local\{3682D7AD-54EE-4B08-8C97-B0BB2DC26BE6}
2014-09-19 19:59:43 -------- d-----w- C:\Users\tony\AppData\Local\{103FA1DB-871E-40F7-8519-A9041A11809A}
2014-09-17 12:02:50 -------- d-----w- C:\Users\tony\AppData\Local\{C6A86AE6-CCAF-4317-B8BE-12D4D5F48EB6}
2014-09-15 20:59:56 -------- d-----w- C:\Users\tony\AppData\Local\{84BA413A-B404-46DE-A6C8-E3DFDBEBA0E6}
2014-09-14 18:39:34 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-09-14 01:34:33 2777088 ----a-w- C:\Windows\System32\msmpeg2vdec.dll
2014-09-14 01:34:33 2285056 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll
2014-09-14 01:28:04 1031168 ----a-w- C:\Windows\System32\TSWorkspace.dll
2014-09-14 01:28:03 793600 ----a-w- C:\Windows\SysWow64\TSWorkspace.dll
2014-09-14 01:27:52 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2014-09-14 01:27:52 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2014-09-14 01:27:45 728064 ----a-w- C:\Windows\System32\kerberos.dll
2014-09-14 01:27:44 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-09-14 01:27:44 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2014-09-14 01:27:44 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-09-14 01:27:44 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-09-14 01:27:39 578048 ----a-w- C:\Windows\System32\aepdu.dll
2014-09-14 01:27:39 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-09-14 01:22:28 -------- d-----w- C:\Users\tony\AppData\Local\{B9011C82-86D4-43F8-9030-031EE0D6416A}
2014-09-08 22:32:02 -------- d-----w- C:\Users\tony\AppData\Local\{673CD40B-920E-4557-8A7E-94CD60B05DF2}
2014-09-07 18:28:02 -------- d-----w- C:\Users\tony\AppData\Local\{557DE163-71D8-45D4-AF5D-8B585CD59688}
.
==================== Find3M  ====================
.
2014-09-23 19:39:08 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-23 19:39:08 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-09-15 08:06:02 278152 ------w- C:\Windows\System32\MpSigStub.exe
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
2014-08-23 00:59:01 3163648 ----a-w- C:\Windows\System32\win32k.sys
2014-08-18 22:29:49 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-08-18 22:29:35 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-08-18 22:19:53 5833728 ----a-w- C:\Windows\System32\jscript9.dll
2014-08-18 22:15:34 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-08-18 22:15:09 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-08-18 22:14:38 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-08-18 22:14:10 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-08-18 22:08:55 4232704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-08-18 22:03:47 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-08-18 22:03:37 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-08-18 22:03:01 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-08-18 21:57:44 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-08-18 21:56:17 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-08-18 21:46:26 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-08-18 21:45:23 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-08-18 21:45:12 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-08-18 21:44:44 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-08-18 21:44:09 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-08-18 21:36:07 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-08-18 21:35:24 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-08-18 21:23:17 2104832 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-08-18 21:23:16 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-08-18 21:22:48 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-08-18 21:15:13 2310656 ----a-w- C:\Windows\System32\wininet.dll
2014-08-18 21:08:54 2014208 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-08-18 21:07:44 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-08-18 20:46:48 1812992 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-07-28 13:52:00 6112072 ----a-w- C:\Windows\System32\usbaaplrc.dll
2014-07-28 13:52:00 54784 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
2014-07-25 01:35:46 875688 ----a-w- C:\Windows\SysWow64\msvcr120_clr0400.dll
2014-07-24 22:47:06 869544 ----a-w- C:\Windows\System32\msvcr120_clr0400.dll
2014-07-14 02:02:45 1216000 ----a-w- C:\Windows\System32\rpcrt4.dll
2014-07-14 01:40:58 664064 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2014-07-09 02:03:23 7168 ----a-w- C:\Windows\System32\KBDYAK.DLL
2014-07-09 02:03:22 7168 ----a-w- C:\Windows\System32\KBDBASH.DLL
2014-07-09 01:31:42 7168 ----a-w- C:\Windows\SysWow64\KBDYAK.DLL
2014-07-09 01:31:41 6656 ----a-w- C:\Windows\SysWow64\KBDBASH.DLL
.
============= FINISH: 10:51:24.85 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 22/02/2012 11:42:58
System Uptime: 05/10/2014 10:38:30 (0 hours ago)
.
Motherboard: ASUSTeK COMPUTER INC. | | P8H61-MX
Processor: Intel® Pentium® CPU G630 @ 2.70GHz | LGA1155 | 2700/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 614.455 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP207: 07/09/2014 20:16:15 - Scheduled Checkpoint
RP208: 14/09/2014 02:33:31 - Windows Update
RP209: 22/09/2014 20:00:21 - Scheduled Checkpoint
RP210: 28/09/2014 22:22:50 - Windows Update
RP211: 02/10/2014 22:10:56 - Windows Update
RP212: 05/10/2014 10:35:12 - avast! antivirus system restore point
RP213: 05/10/2014 10:47:54 - Configured Platform
.
==== Installed Programs ======================
.
AdC4USelfUpdater
Adobe Flash Player 15 ActiveX
Adobe Flash Player 15 Plugin
Adobe Reader XI (11.0.09)
ADVENT AIO Printer
Advent AIO Software
Advent Essentials
aioscnnr
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 2013
Bonjour
BuzzSearch 2013.11.07.232809
Canon Easy-WebPrint EX
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon IJ Scan Utility
Canon MG3200 series MP Drivers
Canon MG3200 series On-screen Manual
Canon MG3200 series User Registration
Canon My Image Garden
Canon My Image Garden Design Files
Canon My Printer
Canon Quick Menu
Canon SELPHY CP900
Canon Utilities CameraWindow DC 8
Canon Utilities ImageBrowser EX
Canon Utilities PhotoStitch
Canon Utilities SELPHY Photo Print
Canon Utilities SELPHY Print Contents 1.3.0
Civilization II Ultimate Classic Collection
ConverterLite 1.4.0
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Elevated Installer
File Type Assistant
Garmin Express
Garmin Express Tray
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Intel® Control Center
Intel® Management Engine Components
Intel® Processor Graphics
iTunes
Java 7 Update 67
Java Auto Updater
Junk Mail filter update
Lexmark 1200 Series
Media Player
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 31.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
ocr
Platform
PreReq
Protected Folder
Realtek Ethernet Controller Driver
RegCure Pro
Safari
SAMSUNG USB Driver for Mobile Phones
Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SoulSeek Client 156c
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition
VIA Platform Device Manager
Visual Studio 2008 x64 Redistributables
Visual Studio 2010 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
28/09/2014 16:15:38, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
28/09/2014 16:15:38, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
05/10/2014 10:44:27, Error: Service Control Manager [7034] - The Advanced SystemCare Service 7 service terminated unexpectedly. It has done this 1 time(s).
05/10/2014 10:04:59, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Garmin Core Update Service service to connect.
05/10/2014 10:04:59, Error: Service Control Manager [7000] - The Garmin Core Update Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================

 
Attach file also attached.
 
Thanks in advance for any help
 
Alan

Attached Files


Edited by Oh My!, 09 October 2014 - 09:04 AM.
Posted Attach.txt


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#2 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 36,376 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:03:01 AM

Posted 09 October 2014 - 09:01 AM

Greetings Alan and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. While I review our situation please run the below for me.

===================================================

Farbar Recovery Scan Tool (FRST)

--------------------
  • Download Farbar Recover Scan Tool for either 32 bit or 64 bit systems and save it to your desktop <<< Important
  • If you are unsure if you have 32 bit or 64 bit simply download and try one. If that doesn't run properly the other one should
  • Double click the icon
  • Click Yes to the disclaimer
  • Make sure the Addition.txt box is checked
  • Click Scan and allow the program to run
  • Click OK on the Scan complete screen, then OK on the Addition.txt pop up screen
  • 2 Notepad documents should now be open on your desktop.
  • Please copy and paste the contents of both in your reply
===================================================

System Summary Information

--------------------
  • Press the windows key Windows_Logo_key.gif + r on your keyboard at the same time
  • Type msinfo32 and press Enter
  • Left click on System Summary
  • Click File, Save, and name the file Summary
  • Zip and attach the file to your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • FRST results
  • Addition log
  • System Summary Information

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 36,376 posts
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  • Gender:Male
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  • Local time:03:01 AM

Posted 12 October 2014 - 09:04 AM

Greetings Alan,

===================================================

3 Day Bump

It has been more than 3 days since my last post.
  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 36,376 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:03:01 AM

Posted 14 October 2014 - 05:19 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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