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windows 8 64 slowed down on a laptop cpu 10 8gm ram


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5 replies to this topic

#1 nabu

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Posted 05 October 2014 - 02:02 AM

Hi!!

 

I have a friend of mine asking me help for his pretty new laptop cpu a10 series 8gb ram and windows 8 64...

He report the system slowing down and i really suspect the pc to being clogged with viruses.

Any help on the complete virus removal and system check and trim is apreciated!! ;))

 

Ale



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#2 gavinseabrook

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Posted 05 October 2014 - 02:20 AM

Perform the following:

 

Full scan with Malwarebytes

Remove Bloatware/Junk software her doesnt need

Open MSCONFIG and disable startup items/background tasks he doesnt need


Gavin Seabrook

 


#3 buddy215

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Posted 05 October 2014 - 04:38 AM

Why not get your friend to join BC? That way he can have some fun, too.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#4 nabu

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Posted 05 October 2014 - 09:54 AM

Thanks!

 

I'll try, but i would prefer some complete guidance on the virus cleaning...  :orange:



#5 buddy215

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Posted 05 October 2014 - 10:41 AM

Well, you can use these instructions:

 

download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
You will be prompted to restart your computer. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Run the ESET Online Scanner.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Use CCleaner to cleanup the caches, temporary files, cookies, etc. Pay attention while installing and UNcheck offers of toolbars...especially Yahoo.

No need to use the Registry Cleaning Tool and it has the potential to cause a problem if used.

CCleaner - PC Optimization and Cleaning - Free Download


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#6 nabu

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Posted 06 October 2014 - 06:38 AM

Hi!

 

Thank you very much!

However i decided to let him make it himself as you guys said, actually he got me a little bit tired for a couple of reasons..

 

I really apologize guys for the time waste, sorry again and thanks so much for your always nice help and attitude!!

 

Have a great day everybody!!






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