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User Profile Gone


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#1 NuffLuv

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Posted 04 October 2014 - 03:53 PM

I turned my pc on and the system didn't recognize my password.  Rebooted, still didn't recognize.  Reset, still didn't recognize.  Created a new user profile, and now all my previous files are inaccessible (as well as the previous user profile).  Did a system restore and now no longer have internet access via my router, even though all other pc's/laptops hooked up to it do; the pc doesn't recognize it at all..  Light is on for the network adapter and have tried other cables.  Not really sure what to do; any ideas?  Really hoping there's a way to get access to my previous files.  Still thinking that they might be on the pc since memory available is still the same.  Any help would be appreciated!



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#2 hamluis

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Posted 04 October 2014 - 04:47 PM

You might try http://windows.microsoft.com/en-us/windows/fix-corrupted-user-profile#1TC=windows-7 .

 

Louis



#3 NuffLuv

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Posted 04 October 2014 - 06:35 PM

This can't work because I can no longer see the previous user profile.  But there are some folders under the new profile that I can see, but am denied access.  Plus, still don't have internet access.  Thanks.



#4 JohnC_21

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Posted 04 October 2014 - 07:20 PM

In the new user profile type CMD > Right click Run as Administrator. At the prompt type

net user administrator /active:yes

Log out of the account. You should see a new account called Administrator which is a super user account. Login to it. Can you access the other profile and files?






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