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External HDD revs when I turn it on


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#1 Cecilia421

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Posted 04 October 2014 - 08:24 AM

Hi,

 

I just got acquired a very gently used external HDD. It's running fine and I haven't noticed any faults or issues with accessing files. The only thing that I'm concerned about is that when I turn it on, it runs very loudly like the disk is spinning extremely fast. After 30sec to a minute, it slows down and continues to run quietly. It has its own external power source that is plugged into a power strip. I always turn the drive on before I turn on my PC and I always turn it off after I shut down my PC. Does this sound normal? Would it be better to just leave it on? Any other thoughts?

 

Thanks!

 

P.S. The drive is strictly for redundant backup, so I'm not worried about data loss.


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#2 JohnC_21

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Posted 04 October 2014 - 09:19 AM

It could be the bearings on the drive if it is very loud when spinning up. You can download Seatools for Windows and do a diagnostic on the drive to see if it passes.

 

SeaTools for Windows User Guide



#3 Cecilia421

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Posted 04 October 2014 - 09:31 AM

Thanks! That's a good idea. I'll run the diagnostics and report back with the results.


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#4 Cecilia421

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Posted 04 October 2014 - 09:35 AM

OK - I ran the Seatools and it's not detecting my external drive. Are there any other similar diagnostic programs that I could try or do you know how to get Seatools to detect it?


"Life can only be understood backwards, but it must be lived forwards."
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#5 JohnC_21

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Posted 04 October 2014 - 09:47 AM

I don't understand why Seatools for Windows did not detect it. You can download Gsmartcontrol and do the tests with that. Who is the maker of the drive?



#6 Cecilia421

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Posted 04 October 2014 - 05:28 PM

I don't know why it doesn't detect it because it's a Seagate ST315003. I ran Speccy and found the info, so I know it can find it.


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#7 JohnC_21

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Posted 04 October 2014 - 07:15 PM

Did Gsmartcontrol see the drive?

#8 Cecilia421

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Posted 05 October 2014 - 04:46 PM

Yes, Gsmartcontrol found it. I've never used Gsmart, though - what tests do you recommend that I run?


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#9 JohnC_21

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Posted 05 October 2014 - 05:21 PM

You can run the short self test and post the log.

#10 Cecilia421

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Posted 05 October 2014 - 05:23 PM

OK - here are the results of the short self test.

 

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win8(64)] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net
 
=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.11
Device Model:     ST31500341AS
Serial Number:    9VS3ZGY8
LU WWN Device Id: 5 000c50 020488ae3
Firmware Version: CC1H
User Capacity:    1,500,301,910,016 bytes [1.50 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Sun Oct 05 18:22:58 2014 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
without error or no self-test has ever 
been run.
Total time to complete Offline 
data collection: (  617) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine 
recommended polling time: (   1) minutes.
Extended self-test routine
recommended polling time: ( 293) minutes.
Conveyance self-test routine
recommended polling time: (   2) minutes.
SCT capabilities:       (0x103f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   114   100   006    Pre-fail  Always       -       75723408
  3 Spin_Up_Time            0x0003   095   093   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       29
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       2
  7 Seek_Error_Rate         0x000f   100   253   030    Pre-fail  Always       -       873718
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       161
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       16
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   088   000    Old_age   Always       -       785991008439
189 High_Fly_Writes         0x003a   089   089   000    Old_age   Always       -       11
190 Airflow_Temperature_Cel 0x0022   059   046   045    Old_age   Always       -       41 (Min/Max 20/41)
194 Temperature_Celsius     0x0022   041   054   000    Old_age   Always       -       41 (0 20 0 0 0)
195 Hardware_ECC_Recovered  0x001a   038   033   000    Old_age   Always       -       75723408
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       193973607989371
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       2861128246
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       1021445773
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       161         -
 
SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

"Life can only be understood backwards, but it must be lived forwards."
- Soren Kierkegaard

#11 JohnC_21

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Posted 05 October 2014 - 08:05 PM

The drive looks okay. Reallocated and Pending Sector counts are low or zero. You may want to do the long test. As long as you are using the drive for redundant backup I don't think you have anything to worry about.

#12 Cecilia421

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Posted 06 October 2014 - 07:59 AM

Great! Thanks for checking into it for me. It's solely for redundancy. As long as it doesn't totally crash and burn then I'll just keep using it for now.


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#13 Cecilia421

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Posted 07 October 2014 - 12:42 PM

It was making a little more noise today after running for an extended length of time, so I went ahead and ran the extended self-test. Do you see anything that I should be concerned about? If this is going to die, even though I'm not worried about data loss I still need to start shopping for a new backup drive.

 

Thanks

 

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win8(64)] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net
 
=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.11
Device Model:     ST31500341AS
Serial Number:    9VS3ZGY8
LU WWN Device Id: 5 000c50 020488ae3
Firmware Version: CC1H
User Capacity:    1,500,301,910,016 bytes [1.50 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Tue Oct 07 13:37:20 2014 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
without error or no self-test has ever 
been run.
Total time to complete Offline 
data collection: (  617) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine 
recommended polling time: (   1) minutes.
Extended self-test routine
recommended polling time: ( 293) minutes.
Conveyance self-test routine
recommended polling time: (   2) minutes.
SCT capabilities:       (0x103f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   114   100   006    Pre-fail  Always       -       81954798
  3 Spin_Up_Time            0x0003   097   093   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       33
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       2
  7 Seek_Error_Rate         0x000f   100   253   030    Pre-fail  Always       -       941650
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       189
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       18
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   088   000    Old_age   Always       -       785991008439
189 High_Fly_Writes         0x003a   089   089   000    Old_age   Always       -       11
190 Airflow_Temperature_Cel 0x0022   054   046   045    Old_age   Always       -       46 (Min/Max 22/47)
194 Temperature_Celsius     0x0022   046   054   000    Old_age   Always       -       46 (0 20 0 0 0)
195 Hardware_ECC_Recovered  0x001a   036   033   000    Old_age   Always       -       81954798
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       265025251967119
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       2865256370
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       1025563920
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%       189         -
# 2  Short offline       Completed without error       00%       161         -
 
SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

"Life can only be understood backwards, but it must be lived forwards."
- Soren Kierkegaard

#14 JohnC_21

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Posted 07 October 2014 - 01:24 PM

The thing about SMART values is with Seagate, they refuse to give info on their SMART attributes. I thing to know is even if SMART says the drive is good, it can still fail without notice.

 

http://www.users.on.net/~fzabkar/HDD/Seagate_SER_RRER_HEC.html

 

If possible, see if you can get Seagate for Windows to detect the drive. It would give a more accurate test. I would stay away from the WD portable drives. Personally, I would buy the bare drive and a separate enclosure. This way if the bridge card goes bad, you can always get a new enclosure. Some of the WD's use a proprietary bridge card that uses encryption and has the USB port soldered directly to the drive. So if that breaks, you are out of luck.



#15 Cecilia421

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Posted 07 October 2014 - 01:51 PM

That's good to know. Maybe I should just be on the lookout for a new drive.

 

I've done some internet searching but I can't find a way to make Seatools recognize the drive.


"Life can only be understood backwards, but it must be lived forwards."
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