I have a question? Who ever used NORTON SECURITY ,not sure on the number i called, but than Norton than switched me over to a web site called PROTECT AND TRUST?? they did a remote access to my laptop to clean it all up AND it turned out they were using THIS WEBSITE(bleeping computers) for most of there cleaning. I felt like i got screwed. ( with a little bit of lubrication lol) cuz i could have done all this for free and not pay 99.00.!! MY question has anyone one else been through this? and what can i do to get my money back??