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Freeze - Black Screen - Can't Start Windows


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13 replies to this topic

#1 looky_lou

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Posted 03 October 2014 - 02:22 PM

Was in the middle of writing an email when my screen froze for a minute or so, then computer shut down. When restarting I get option to repair or start windows normally. If I start normally I just get black screen for a while then computer shuts down again.

Tried the repair option several times but still the same outcome.

I am able to boot into safe mode. I have run chkdsk /r and if found no problems. I have tried setting back to the last two restore points and no luck.

Samsung NP700Z5B laptop Windows 7 Home Premium.

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#2 Ugur891

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Posted 03 October 2014 - 02:51 PM

could be a RAM defect. Try memtest86+, burn it on cd and boot from it for an overnight test



#3 looky_lou

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Posted 03 October 2014 - 05:23 PM

Okay. Running memtest86+ now.

1st pass shows no errors. Will continue to let it run.

#4 hamluis

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Posted 04 October 2014 - 09:36 AM

Suggested minimum is 7 passes.

 

Louis



#5 looky_lou

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Posted 04 October 2014 - 12:32 PM

Ok. Have run 13 passes with no errors.

#6 hamluis

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Posted 04 October 2014 - 01:27 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#7 looky_lou

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Posted 04 October 2014 - 05:30 PM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by default (administrator) on 04-10-2014 at 15:19:19
Running from "C:\Users\default.default-PC\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/03/2014 00:31:50 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/03/2014 11:41:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/02/2014 11:21:42 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/01/2014 09:49:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: ControlCenter.exe, version: 1.1.1.4, time stamp: 0x4fc5fbc0
Faulting module name: ControlCenter.exe, version: 1.1.1.4, time stamp: 0x4fc5fbc0
Exception code: 0xc0000417
Fault offset: 0x00180bab
Faulting process id: 0x674
Faulting application start time: 0xControlCenter.exe0
Faulting application path: ControlCenter.exe1
Faulting module path: ControlCenter.exe2
Report Id: ControlCenter.exe3

Error: (10/01/2014 09:36:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2014 06:51:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2014 05:51:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2014 04:39:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2014 10:09:51 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1507064

Error: (09/30/2014 10:09:51 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1507064


System errors:
=============
Error: (10/04/2014 03:18:21 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (10/04/2014 03:18:21 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (10/04/2014 03:18:20 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/04/2014 03:18:20 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/04/2014 03:18:20 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/04/2014 03:18:20 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/04/2014 03:18:20 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/04/2014 03:18:20 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/04/2014 03:18:19 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (10/04/2014 03:18:13 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}


Microsoft Office Sessions:
=========================
Error: (10/03/2014 00:31:50 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/03/2014 11:41:57 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/02/2014 11:21:42 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/01/2014 09:49:38 PM) (Source: Application Error)(User: )
Description: ControlCenter.exe1.1.1.44fc5fbc0ControlCenter.exe1.1.1.44fc5fbc0c000041700180bab67401cfddfc38485261C:\Program Files (x86)\Samsung\Easy Settings\ControlCenter.exeC:\Program Files (x86)\Samsung\Easy Settings\ControlCenter.exe835b233c-49ef-11e4-ac00-e81132cadc29

Error: (10/01/2014 09:36:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2014 06:51:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2014 05:51:20 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2014 04:39:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2014 10:09:51 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1507064

Error: (09/30/2014 10:09:51 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1507064


CodeIntegrity Errors:
===================================
  Date: 2014-09-26 10:30:52.295
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-09-26 10:30:52.124
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-09-12 09:15:57.894
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-09-12 09:15:57.691
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-08-28 10:38:07.115
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-08-28 10:38:07.009
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-08-14 10:13:04.566
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-08-14 10:13:04.470
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-08-07 08:53:38.134
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-08-07 08:53:38.034
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\PROGRA~2\AVANQU~1\SYSTEM~1\TFilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

???? ??? Windows Live (Version: 15.4.3502.0922)
???? Windows Live (Version: 15.4.3502.0922)
?????? ??????? ?? Windows Live (Version: 15.4.3502.0922)
???????? ?????????? Windows Live (Version: 15.4.3502.0922)
?????????? Windows Live (Version: 15.4.3502.0922)
??????????? ?? Windows Live (Version: 15.4.3502.0922)
„Windows Live Essentials“ (Version: 15.4.3502.0922)
„Windows Live Mail“ (Version: 15.4.3502.0922)
„Windows Live Messenger“ (Version: 15.4.3502.0922)
„Windows Live“ fotogalerija (Version: 15.4.3502.0922)
Adobe AIR (Version: 13.0.0.83)
Adobe Flash Player 15 ActiveX (Version: 15.0.0.167)
Adobe Flash Player 15 Plugin (Version: 15.0.0.152)
Adobe Reader X (10.1.11) (Version: 10.1.11)
Aimersoft Video Converter Ultimate(Build 5.5.0.3) (Version: 5.5.0.3)
AMD APP SDK Runtime (Version: 10.0.898.1)
AMD Catalyst Install Manager (Version: 3.0.868.0)
Apple Application Support (Version: 3.0.5)
Apple Mobile Device Support (Version: 7.1.2.6)
Apple Software Update (Version: 2.1.3.127)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.14.3.0)
avast! Free Antivirus (Version: 9.0.2021)
Best Buy Connect (Version: 3.00.68)
Best Buy pc app (Version: 3.0.0.0)
BlogDesk 2.8 (Version: 2.8)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0418.645.10054)
Catalyst Control Center InstallProxy (Version: 2012.0418.645.10054)
Catalyst Control Center Localization All (Version: 2012.0418.645.10054)
Catalyst Control Center Profiles Mobile (Version: 2012.0418.645.10054)
CCC Help Chinese Standard (Version: 2012.0418.0644.10054)
CCC Help Chinese Traditional (Version: 2012.0418.0644.10054)
CCC Help Czech (Version: 2012.0418.0644.10054)
CCC Help Danish (Version: 2012.0418.0644.10054)
CCC Help Dutch (Version: 2012.0418.0644.10054)
CCC Help English (Version: 2012.0418.0644.10054)
CCC Help Finnish (Version: 2012.0418.0644.10054)
CCC Help French (Version: 2012.0418.0644.10054)
CCC Help German (Version: 2012.0418.0644.10054)
CCC Help Greek (Version: 2012.0418.0644.10054)
CCC Help Hungarian (Version: 2012.0418.0644.10054)
CCC Help Italian (Version: 2012.0418.0644.10054)
CCC Help Japanese (Version: 2012.0418.0644.10054)
CCC Help Korean (Version: 2012.0418.0644.10054)
CCC Help Norwegian (Version: 2012.0418.0644.10054)
CCC Help Polish (Version: 2012.0418.0644.10054)
CCC Help Portuguese (Version: 2012.0418.0644.10054)
CCC Help Russian (Version: 2012.0418.0644.10054)
CCC Help Spanish (Version: 2012.0418.0644.10054)
CCC Help Swedish (Version: 2012.0418.0644.10054)
CCC Help Thai (Version: 2012.0418.0644.10054)
CCC Help Turkish (Version: 2012.0418.0644.10054)
ccc-utility64 (Version: 2012.0418.645.10054)
ChromecastApp (Version: 1.5.316.0)
Corel PaintShop Pro X4 (Version: 14.0.0.332)
Corel PaintShop Pro X4 (Version: 14.1.0.5)
CyberLink Media Suite (Version: 8.0.2227)
CyberLink MediaShow (Version: 5.0.1130a)
CyberLink Power2Go (Version: 6.1.3802)
CyberLink PowerDirector (Version: 8.0.3306)
CyberLink PowerDVD 10 (Version: 10.0.3806.02)
CyberLink YouCam (Version: 3.1.4417)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DHTML Editing Component (Version: 6.02.0001)
Dropbox (Version: 2.10.27)
DYMO Label v.8 (Version: 8.5.1.1816)
Easy File Share (Version: 1.3.1)
Easy Migration (Version: 1.0)
Easy Settings (Version: 1.1)
Easy Support Center (Version: 1.2.32)
ETDWare PS/2-X64 10.0.7.2_WHQL (Version: 10.0.7.2)
Eudora (Version: 7.0)
FileZilla Client 3.5.2 (Version: 3.5.2)
Fotogalerija Windows Live (Version: 15.4.3502.0922)
Fuze Meeting (Version: 14.1.3326)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galeria fotografii uslugi Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galerie foto Windows Live (Version: 15.4.3502.0922)
Google Chrome (Version: 37.0.2062.124)
Google Drive (Version: 1.17.7290.4094)
Google Update Helper (Version: 1.3.24.15)
ICA (Version: 14.0.0.332)
iCloud (Version: 3.1.0.40)
Intel PROSet Wireless
Intel® Display Audio Driver (Version: 6.14.00.3074)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Rapid Storage Technology (Version: 10.1.5.1001)
Intel® WiDi (Version: 2.1.39.0)
Intel® Wireless Display
Intel® PROSet/Wireless WiFi Software (Version: 15.00.0000.0642)
Intel® PROSet/Wireless WiMAX Software (Version: 6.05.0000)
Interactive Guide (Version: 1.1)
Internet TV for Windows Media Center (Version: 4.2.2.0)
IPM_PSP_COM (Version: 14.0.0.332)
iTunes (Version: 11.3.0.54)
Java 7 Update 67 (Version: 7.0.670)
Java Auto Updater (Version: 2.1.67.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 2.0.2.1012 (Version: 2.0.2.1012)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office FrontPage 2003 (Version: 11.0.8173.0)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.30514.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50701)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50706)
MiniTool Partition Wizard Home Edition 7.8
Mozilla Firefox 32.0.2 (x86 en-US) (Version: 32.0.2)
Mozilla Maintenance Service (Version: 32.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia POP (Version: 1.0)
PDF24 Creator 5.6.0
Poczta uslugi Windows Live (Version: 15.4.3502.0922)
Podstawowe programy Windows Live (Version: 15.4.3502.0922)
Pošta Windows Live (Version: 15.4.3502.0922)
PSPPContent (Version: 14.0.0.332)
PSPPHelp (Version: 14.0.0.332)
PSPPro64 (Version: 14.0.0.332)
PX Profile Update (Version: 1.00.1.)
Raccolta foto di Windows Live (Version: 15.4.3502.0922)
Realtek Ethernet Controller Driver (Version: 7.45.516.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6428)
S Agent (Version: 1.1.41)
S?????? f?t???af??? t?? Windows Live (Version: 15.4.3502.0922)
Samsung Kies (Version: 2.0.0.11044_11)
Samsung Recovery Solution 5 (Version: 5.6.0.2)
SAMSUNG USB Driver for Mobile Phones (Version: 1.4.8.0)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Setup (Version: 14.0.0.332)
Sierra Wireless QMI Driver Package (Version: 1.0.34.0)
Skype™ 6.11 (Version: 6.11.102)
Software Launcher (Version: 1.0.2)
StatsRemote (Version: 4.1.09)
Sunbelt Merge Modules (Version: 1.0.0)
SUPERAntiSpyware (Version: 5.6.1040)
SW Update (Version: 2.1.15)
Switch Sound File Converter
SystemSuite 9 Professional (Version: 9.0.5.5)
TomTom HOME (Version: 2.9.5)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
Trillian
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition
User Guide (Version: 1.1)
Windows Live ?? (Version: 15.4.3502.0922)
Windows Live ?? ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ??? (Version: 15.4.3508.1109)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live fotoattelu galerija (Version: 15.4.3502.0922)
Windows Live Fotogaléria (Version: 15.4.3502.0922)
Windows Live Fotogalerie (Version: 15.4.3502.0922)
Windows Live Foto-galerija (Version: 15.4.3502.0922)
Windows Live Fotogalleri (Version: 15.4.3502.0922)
Windows Live Fotograf Galerisi (Version: 15.4.3502.0922)
Windows Live Fotótár (Version: 15.4.3502.0922)
Windows Live Galeria de Fotos (Version: 15.4.3502.0922)
Windows Live Galerija fotografija (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Pošta (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Temel Parçalar (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Liven asennustyökalu (Version: 15.4.3502.0922)
Windows Liven sähköposti (Version: 15.4.3502.0922)
Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
WinZip 15.5 (Version: 15.5.9510)

========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 6057.55 MB
Available physical RAM: 4894.06 MB
Total Pagefile: 12113.27 MB
Available Pagefile: 10954.36 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.61 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.5 GB) (Free:64.29 GB) NTFS
3 Drive e: (Local Disk) (Fixed) (Total:528.74 GB) (Free:447.54 GB) NTFS

========================= Users: ========================================

User accounts for \\DEFAULT-PC

Administrator            default                  Guest                    


**** End of log ****
 



#8 looky_lou

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Posted 04 October 2014 - 05:33 PM

When running Speccy, I am gettin an error and it is not listing all of the specs.

 

http://speccy.piriform.com/results/4e5u5WApaaSdQ2JJbM6c3Ib

 

Error: cpu dll init failed (error2)! some information will not be displayed!



#9 hamluis

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Posted 05 October 2014 - 09:58 AM

I would uninstall System Suite 9, which appears to be another optimizer scam, http://www.avanquest.com/UK/company/newsroom_articles/system_suite_9.html .  BC does not support the use of such programs.

 

I would follow that with running the chkdsk /r command, Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880 .

 

Then, I would run the sfc /scannow command, SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html .

 

Then...I would see how the system runs...and try the Speccy Snapshot.

 

Louis



#10 looky_lou

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Posted 06 October 2014 - 12:43 PM

Not able to uninstall System Suite in safe mode. "The Windows installer could not be accessed".

Ran chkdsk /r again with nothing found.

Ran sfc /scannow. "Windows Resource Protection found corrupt files but was unable to fix some of them."

#11 hamluis

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Posted 06 October 2014 - 12:48 PM

See Uninstall Programs In Safe Mode .

 

Louis



#12 looky_lou

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Posted 06 October 2014 - 02:37 PM

Ok. Uninstalled System Suite.

#13 looky_lou

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Posted 08 October 2014 - 02:57 PM

Still waiting for reply on next step.

#14 hamluis

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Posted 08 October 2014 - 03:09 PM

Post #9.

 

Run the chkdsk /r...followed by the sfc /scannow...then tell us how the system functions.

 

Louis


Edited by hamluis, 08 October 2014 - 03:10 PM.





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