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Unable To Type In Win 10


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#1 BearPup

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Posted 02 October 2014 - 08:13 PM

Hello All,

I was able to install the Tech Preview without a problem, including the ability to type info into text boxes. As part of my testing, I wanted to test out recovery options, one of the most important part of the OS to me. On the subsequent recovery something went wrong, and all I got was a message stating that I had to reinstall the OS. Which I did, and again the installation routine was smooth and I was able to enter my email address and verification code.

 

However this time, once inside Windows I could no longer type in any text box:  the cursor did not move, there was just a short, flat monotone sound for each key stroke, including the Shift, Ctrl, Alt, and arrow keys. The mouse on the other hand worked just fine, including clicking on and selecting items.

 

In an attempt to start from scratch I did a complete restore, and all went well until I came to actually start using the desktop. On it I found the customized mouse pointer I had done in my original installation, and feared that whatever had caused my typing not to function would carry over to the 'new' installation. And sure enough the keyboard only 'beeped' at me whenever I tried to use it, nothing appeared in the text boxes.

 

So in order to 'really' start from scratch, I did a clean install of Windows 7 from its DVD, and was able to type into text boxes without a problem. I then did the full install from the Win Technical Preview DVD that I know is good. And now, having been away from the laptop to type this, it went into sleep mode, and when I woke it, the Password screen came up. Now I can not enter my Password, and the page shows it to be "Locked". Only restarting the computer allows me to enter my Password, but the keyboard still does not work within Windows Tech Preview.

 

This message was composed on my desktop computer. The computer that the Tech Preview is installed on is a Dell Latitude D630, originally built in 2009. It has a Core 2 Duo Intel processor running @ 2.0 GHz with 2 GB of RAM, a 60GB HDD split in to a 47 GB Boot Drive and a roughly 13 GB Data Drive. Prior to running the Tech Preview I ran Win 7 HP, SP 1, 64 Bit OS and the laptop ran perfectly fine.

 

I've checked Device Manager and no exclamation points or red flag icons were found.

 

I then tried to run SFC, and again ran into the same old problem, even in a DOS box with Admin Privileges I'm "locked out". I say that because I'm more and more drawn to that conclusion; I just don't know how to rectify it.

 

What is even more puzzling - and frustrating - is that a full reformat and reinstall doesn't reset everything back to a clean slate - its remembered my custom settings, including an extra large black pointer arrow. So whatever triggered the locked slate is being remembered as well.

 

And now for the final clue. It was suggested that I try the on-screen keyboard, which I did, and it works perfectly! I've now been through all the settings in the Ease of Access Center and can find no setting that disables the built-in keyboard or locks the on-screen keyboard in place.

 

Any other ideas I can try to break this locked / Password Protected Account? I've already tried to create a second account but when I tried it demanded a Password, but the computer again demanded a Password to proceed.

 

Any and all help appreciated and responded to.

Regards,

BearPup

 



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#2 rockysosua

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Posted 02 October 2014 - 08:58 PM

I don't know why you're having trouble with passwords.

If you're in an MSC account, sign out and sign into a local account without password.

I never have a password on my machines and 8, 8.1 and 10 are no different.

As for your keyboard, your guess is as good as mine.


All is well in Paradise.

#3 BeckoningChasm

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Posted 03 October 2014 - 07:20 AM

I know you've probably already tried this, but what about trying a different keyboard? 

 

At work we had a laptop that had persistent keyboard problems...turned out there was an old USB keyboard still connected, it was under some papers that were continuously pressing the CTRL key.  Once that was solved, the keyboard was fine.

 

Just a thought. 



#4 BearPup

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Posted 03 October 2014 - 09:57 AM

Actually, I hadn't gotten around to trying the USB keyboard yet, as I was focused on software issues. So it was a good reminder to do the basic test with it. But I've solved the problem, and I don't know that Microsoft thought about it for those of us going from Win 7 to Win 10. The apparent cause and cure is to uninstall ReadyBoost, which I have used on my 2 GB notebook since I got it (set and forget its there). Removing the flash drive / ReadyBoost driver has restored my laptop's  keyboard to full function.

 

Again, thanks for the help.

 

Regards,

BearPup



#5 rockysosua

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Posted 03 October 2014 - 12:46 PM

WOW.

I wouldn't have guessed that in a million years.


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#6 BearPup

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Posted 03 October 2014 - 03:35 PM

Neither would I, but little by little I tried to strip down the laptop to its very basics, when I remembered the two USB ports in the back of the laptop - one was for my external hard drive (normally in the off condition), and one was a 16 GB Flash Drive used exclusively for ReadyBoost. OK, I now have the free USB port I need to plug in the keyboard and wham! now I can type in Win 10. Unplug keyboard and try typing, and all of a sudden I can use the laptop's keyboard. The only thing that changed on that port was my unplugging the ReadyBoost flash drive. Logical conclusion is that the ReadyBoost drive is the cause. And given that I had forgotten that the ReadyBoost drive was even plugged in....






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