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Something Happened - Cannot update from Windows 8.1


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8 replies to this topic

#1 ecke78

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Posted 02 October 2014 - 06:33 PM

I get the following error when I'm trying to update from Windows 8.1

 

Does anyone have any ideas...

 

I've tried multiple times, and tried rebooting etc..

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#2 ecke78

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Posted 02 October 2014 - 06:47 PM

This is in the error log...

 

2014-10-03 00:40:11, Error                        CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2014-10-03 00:40:11, Error                        CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2014-10-03 00:40:12, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1055): Result = 0xC1800104
2014-10-03 00:40:12, Error                 MOUPG  CSetupManager::ExecuteInstallMode(551): Result = 0x800705BB
2014-10-03 00:40:12, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(335): Result = 0x800705BB
2014-10-03 00:40:12, Error                 MOUPG  CSetupManager::Execute(185): Result = 0x800705BB
2014-10-03 00:40:12, Error                 MOUPG  CSetupHost::Execute(351): Result = 0x800705BB
2014-10-03 00:40:25, Error                 CONX   Windows::Compat::Appraiser::FileInventory::GetInventory (79):   Failed to run file inventory: [0x80070020].[gle=0x80070020]
2014-10-03 00:40:25, Error                 CONX   Windows::Compat::Appraiser::WicaEngine::CollectInventoryWorker (523):   Inventory component File Inventory Component failed: [0x80070020].[gle=0x80070020]
2014-10-03 00:40:35, Error                 CONX   Failed to get image properties for syswow64\drivers\asio.sys: 0x80070003
 
2014-10-03 00:40:35, Error                 CONX   Failed to get image properties for syswow64\drivers\asupio.sys: 0x80070003
 
2014-10-03 00:40:35, Error                 CONX   Unable to get message handle 80092009 c:\windows\system32\drivers\atihdwb6.sys
 
2014-10-03 00:40:35, Error                 CONX   Unable to get message handle 80092009 c:\windows\system32\drivers\tap0901.sys
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{f4c8701d-6740-47a5-ac5e-5a1fc2f0d83d}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{21538840-9b01-4da3-bddb-77f231686000}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{1aeab416-ec5d-4e7c-8c37-99a3255c53f5}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{d0442e6d-197a-44a4-b171-99d645b463db}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{cea53e7d-81f4-444c-91fb-32870963c40f}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{f0a0a4b7-27cf-498f-b30f-bfc7852d76eb}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{e8b167fc-f19d-4ed4-a126-e6a327cd2f66}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{9cfae261-f787-4b32-a24d-89a32fd3e631}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{89ccfe89-9114-48c7-b7a8-6d37e310f7f6}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e974-e325-11ce-bfc1-08002be10318}\{8cc8e3c6-5190-4b92-abc3-6c8f37058857}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get image properties for #systemroot#\system32\svchost.exe -k netsvcs: 0x80070003
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e974-e325-11ce-bfc1-08002be10318}\{7e07accf-446a-4f53-b151-120c0c59da9d}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e974-e325-11ce-bfc1-08002be10318}\{b2a284a5-2140-4cc7-b6d3-564c437e9eda}\Ndi
 
2014-10-03 00:40:35, Error                 CONX   Failed to get service value SYSTEM\CurrentControlSet\Control\Network\{4d36e973-e325-11ce-bfc1-08002be10318}\{e594ca97-f87c-497e-85b8-22618ad70516}\Ndi
 
2014-10-03 00:40:39, Error                 CONX   ConX::Compatibility::CCompatibilityHost::SetScanResult: Compat scan from provider wsc:wica: failed. HRESULT = 0x80070020
2014-10-03 00:40:39, Error                 MOUPG  CDlpActionCompat::ExecuteInstallReqScan(1873): Result = 0x80070020
2014-10-03 00:40:39, Error                 MOUPG  CDlpActionCompat::ExecuteRoutine(582): Result = 0x80070020
2014-10-03 00:40:39, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::Execute(433): Result = 0x80070020
2014-10-03 00:40:39, Error                 MOUPG  CDlpTask::ExecuteAction(3206): Result = 0x80070020
2014-10-03 00:40:39, Error                 MOUPG  CDlpTask::ExecuteActions(3360): Result = 0x80070020
2014-10-03 00:40:39, Error                 MOUPG  CDlpTask::Execute(1618): Result = 0x80070020
2014-10-03 00:40:40, Error                 MOUPG  CSetupManager::ExecuteTask(1263): Result = 0x80070020
2014-10-03 00:40:40, Error                 MOUPG  CSetupManager::ExecuteTask(1226): Result = 0x80070020
2014-10-03 00:40:40, Error                 MOUPG  CSetupManager::ExecuteInstallMode(543): Result = 0x80070020
2014-10-03 00:40:40, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(335): Result = 0x80070020
2014-10-03 00:40:40, Error                 SP     CSetupPlatform::ResurrectNewSystem: Failure: Win32Exception: \\?\C:\$Windows.~BT\Sources\NewSystem.dat: The system cannot find the file specified. [0x00000002] __cdecl UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]
2014-10-03 00:40:41, Error                 CONX   Windows::Compat::Appraiser::WicaEngine::CollectInventories (464):   Inventory worker 2 failed: [0x80070020].[gle=0x80070020]
2014-10-03 00:40:41, Error                 CONX   Windows::Compat::Appraiser::WicaEngine::RunComponents (376):   CollectInventories Failed: [0x80070020].[gle=0x80070020]
2014-10-03 00:40:41, Error                 CONX   Windows::Compat::Appraiser::WicaFactory::DoWicaRun (307):   Failed to run engine: [0x80070020][gle=0x80070020]
2014-10-03 00:40:45, Error                 MOUPG  CSetupHost::ReportEventW(1315): Result = 0x8024F005[gle=0x000003f0]
2014-10-03 00:40:45, Error                 MOUPG  SetupHost: Reporting failure event failed: hr = [0x8024F005]
2014-10-03 00:40:45, Error                 MOUPG  CSetupManager::Execute(185): Result = 0x80070020
2014-10-03 00:40:45, Error                 MOUPG  CSetupHost::Execute(351): Result = 0x80070020


#3 Q_view

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Posted 03 October 2014 - 07:28 AM

I get the following error when I'm trying to update from Windows 8.1

 

Does anyone have any ideas...

 

I've tried multiple times, and tried rebooting etc..

I'm not going to be able to help with this issue, other than to say I had the exact same error message after several attempts, but I did not bother reading the log.  I know I "should" have for reporting purposes, but didn't want to spend time on it, got other things to do besides fiddling with things for more than a few minutes.  I could not upgrade from 8 to 8.1 either, I was getting a common error code for that, the fixes didn't work, and the main fix commonly suggested for that issue was a clean install instead of upgrade anyway.  So I just saved time this time and went directly with that, I didn't have any issues.  Windows isn't the OS I use at all (just for testing/walking through stuff while helping others/etc.), not much installed, all my data is on the second drive (SSD for OS only), so clean install only takes a few minutes, and I wasn't going to spend time troubleshooting it anyway.

 

The 8 to 8.1 upgrade didn't work last time basically because it didn't like my partition setup with Linux (and things like removing the second drive and messing with the partition settings in the disk manager, resetting the store, etc. etc. didn't get around it), I made the assumption this might be something similar.  Possibly different this time.  But, no issues at all with the clean install.  Just looks like 7/8 with the different start menu, should stop most of the 8 complaints at least if it stays on this track.



#4 jelogz30

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Posted 11 March 2015 - 11:20 AM

just to perform a clean installation and just disable the secure boot if the pc is OEM



#5 BenjaminGordonT

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Posted 11 March 2015 - 07:56 PM

Also try creating a primary or logical partition (50GB or above) and then boot to the CD or USB directly and install it to that partition. Then you will be running Dual Boot with Windows 8.1. Then if you want to access your files from Windows 10 you can change your documents, music, pictures, etc. libraries to the same folders that Windows 8.1 uses in your main partition. If you really want to upgrade directly from Windows 8.1 try turning off your internet so the EXE won't try to update. Give it a shot and let us know how it goes.

 

-Benjamin



#6 arena leo

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Posted 18 March 2015 - 01:55 AM

Hi,

 

 

Firstly check your graphics driver ensure it a WDDM version.If that does ot work then make sure all driver are up to date and after that perform a clean installation not the up-gradation. I hope this can solve your issue.



#7 bludgard

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Posted 18 March 2015 - 07:03 PM

... make sure all driver are up to date and after that perform a clean installation not the up-gradation.

What is the reason for this? If all drivers are installed and one performs a custom (clean) install; all those drivers are overwritten.

Help me out, here?

Thanks



#8 Drew1903

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Posted 09 April 2015 - 02:09 AM

I do so hope you are trying to do this on a spare computer.  DO NOT Upgrade a Production Machine w/ beta OSs, ever, unless it's a spare machine.

Cheers,
Drew

thO622AIFO_zpsncnl0jup.jpg



#9 Drew1903

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Posted 09 April 2015 - 02:12 AM

If you do a clean install Win10 will grab whatever it needs, drivers, et al as part of its install & all by itself... it's quite smart that way.  Win10 installs are, basically, hands-free... it will look after itself.

​So, yeah, you're right.

Cheers,
Drew

thO622AIFO_zpsncnl0jup.jpg






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