Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Adware/Malaware on computer?


  • Please log in to reply
8 replies to this topic

#1 twili

twili

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:39 AM

Posted 02 October 2014 - 05:04 PM

I'm almost certain I somehow got malware or adware on my computer, from some download or another. In chrome, there are unwanted ads and green text ads as well. When I click on links, I often get ads as well. Help?

I guess I should also add in that I checked for any unwanted software in the control panel, found pastaleads/pastaquotes and uninstalled it. I also only have avg installed on my computer since I can't afford anything.

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:39 PM

Posted 02 October 2014 - 06:06 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 twili

twili
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:39 AM

Posted 02 October 2014 - 06:25 PM

Here is the result of the security check:

 

Results of screen317's Security Check version 0.99.87 
   x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
McAfee Anti-Virus and Anti-Spyware  
AVG AntiVirus Free Edition 2014     
Windows Defender                    
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 55 
 Java version out of Date!
 Adobe Reader XI 
 Google Chrome 37.0.2062.120 
 Google Chrome 37.0.2062.124 
````````Process Check: objlist.exe by Laurent```````` 
 AVG avgwdsvc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````



#4 twili

twili
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:39 AM

Posted 02 October 2014 - 06:27 PM

FSS Results:

 

Farbar Service Scanner Version: 21-07-2014
Ran by Tiffany (administrator) on 02-10-2014 at 16:25:50
Running from "C:\Users\Tiffany\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****



#5 twili

twili
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:39 AM

Posted 02 October 2014 - 06:29 PM

MiniToolBox results:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Tiffany (administrator) on 02-10-2014 at 16:27:41
Running from "C:\Users\Tiffany\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Dell Wireless 1703 802.11b|g|n (2.4GHz) = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Tiffany
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : attlocal.net

Wireless LAN adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-B7-E2-C1-B0-7B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : F4-B7-E2-C1-B0-7C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Dell Wireless 1703 802.11b|g|n (2.4GHz)
   Physical Address. . . . . . . . . : F4-B7-E2-C1-B0-7B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1189:bd08:f9d0:c6ae%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.66(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, October 1, 2014 3:04:25 PM
   Lease Expires . . . . . . . . . . : Friday, October 3, 2014 4:13:51 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 334804962
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-D6-54-C3-B8-CA-3A-DF-B6-FC
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : B8-CA-3A-DF-B6-FC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.attlocal.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:245d:3ea9:3f57:febd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::245d:3ea9:3f57:febd%7(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 150994944
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-D6-54-C3-B8-CA-3A-DF-B6-FC
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  homeportal
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4007:803::1004
   74.125.224.64
   74.125.224.73
   74.125.224.70
   74.125.224.67
   74.125.224.71
   74.125.224.68
   74.125.224.66
   74.125.224.78
   74.125.224.65
   74.125.224.72
   74.125.224.69

Pinging google.com [74.125.224.39] with 32 bytes of data:
Reply from 74.125.224.39: bytes=32 time=30ms TTL=54
Reply from 74.125.224.39: bytes=32 time=28ms TTL=54

Ping statistics for 74.125.224.39:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 30ms, Average = 29ms
Server:  homeportal
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.139.183.24
   98.138.253.109
   206.190.36.45

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=100ms TTL=46
Reply from 98.138.253.109: bytes=32 time=101ms TTL=46

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 100ms, Maximum = 101ms, Average = 100ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  8...16 b7 e2 c1 b0 7b ......Microsoft Wi-Fi Direct Virtual Adapter
  6...f4 b7 e2 c1 b0 7c ......Bluetooth Device (Personal Area Network)
  4...f4 b7 e2 c1 b0 7b ......Dell Wireless 1703 802.11b|g|n (2.4GHz)
  3...b8 ca 3a df b6 fc ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
  9...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
  7...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.66     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.66    281
     192.168.1.66  255.255.255.255         On-link      192.168.1.66    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.66    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.66    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.66    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  7    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  7    306 2001::/32                On-link
  7    306 2001:0:9d38:90d7:245d:3ea9:3f57:febd/128
                                    On-link
  4    281 fe80::/64                On-link
  7    306 fe80::/64                On-link
  4    281 fe80::1189:bd08:f9d0:c6ae/128
                                    On-link
  7    306 fe80::245d:3ea9:3f57:febd/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
  7    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/02/2014 04:19:30 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1d60

Start Time: 01cfde969a789460

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 8e545a01-4a8a-11e4-be84-f4b7e2c1b07c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 08:38:18 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 33bc

Start Time: 01cfddf194a4548c

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 88aa7a98-49e5-11e4-be84-f4b7e2c1b07c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 08:17:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: pcdrsysinfocsmi.p5x, version: 6.0.6032.39, time stamp: 0x4ffe56d2
Faulting module name: MSVCR90.dll, version: 9.0.30729.8387, time stamp: 0x51ea1bbd
Exception code: 0x40000015
Fault offset: 0x000000000004267f
Faulting process id: 0x119c
Faulting application start time: 0xpcdrsysinfocsmi.p5x0
Faulting application path: pcdrsysinfocsmi.p5x1
Faulting module path: pcdrsysinfocsmi.p5x2
Report Id: pcdrsysinfocsmi.p5x3
Faulting package full name: pcdrsysinfocsmi.p5x4
Faulting package-relative application ID: pcdrsysinfocsmi.p5x5

Error: (10/01/2014 08:08:24 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2ac0

Start Time: 01cfdded653a62b3

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 58d7bc9b-49e1-11e4-be84-f4b7e2c1b07c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 07:08:32 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2d00

Start Time: 01cfdde0d062ccf2

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: f84e7318-49d8-11e4-be84-f4b7e2c1b07c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 06:08:25 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3458

Start Time: 01cfdddca02191ea

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 940b6614-49d0-11e4-be84-f4b7e2c1b07c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 05:38:27 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3f94

Start Time: 01cfddd86e99fec7

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 629917cc-49cc-11e4-be84-f4b7e2c1b07c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 05:20:26 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 33c8

Start Time: 01cfddc84d457633

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: dff2f060-49c9-11e4-be84-f4b7e2c1b07c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 03:33:50 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (10/01/2014 03:10:27 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2cd0

Start Time: 01cfddc3c7d82ed0

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: bbf33c42-49b7-11e4-be84-f4b7e2c1b07c

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

System errors:
=============
Error: (10/02/2014 04:20:01 PM) (Source: DCOM) (User: TIFFANY)
Description: c:\PROGRA~1\mcafee\msc\mcmscsub.dll -Embedding193{9B3BEB4E-1C5E-4A5F-BB36-2F6587DD34E2}

Error: (10/01/2014 09:12:02 PM) (Source: DCOM) (User: TIFFANY)
Description: c:\PROGRA~1\mcafee\msc\mcmscsub.dll -Embedding193{9B3BEB4E-1C5E-4A5F-BB36-2F6587DD34E2}

Error: (10/01/2014 08:23:23 PM) (Source: DCOM) (User: TIFFANY)
Description: {E60687F7-01A1-40AA-86AC-DB1CBF673334}wuauserv

Error: (10/01/2014 06:26:43 PM) (Source: DCOM) (User: TIFFANY)
Description: {ED1D0FDF-4414-470A-A56D-CFB68623FC58}

Error: (10/01/2014 06:12:02 PM) (Source: DCOM) (User: TIFFANY)
Description: c:\PROGRA~1\mcafee\msc\mcmscsub.dll -Embedding193{9B3BEB4E-1C5E-4A5F-BB36-2F6587DD34E2}

Error: (10/01/2014 04:48:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (10/01/2014 03:12:05 PM) (Source: DCOM) (User: TIFFANY)
Description: c:\PROGRA~1\mcafee\msc\mcmscsub.dll -Embedding193{9B3BEB4E-1C5E-4A5F-BB36-2F6587DD34E2}

Error: (10/01/2014 03:05:37 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (09/30/2014 10:07:40 PM) (Source: DCOM) (User: TIFFANY)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}

Error: (09/30/2014 10:07:20 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Microsoft Office Sessions:
=========================
Error: (10/02/2014 04:19:30 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.206051d6001cfde969a7894604294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe8e545a01-4a8a-11e4-be84-f4b7e2c1b07cmicrosoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 08:38:18 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.2060533bc01cfddf194a4548c4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe88aa7a98-49e5-11e4-be84-f4b7e2c1b07cmicrosoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 08:17:31 PM) (Source: Application Error)(User: )
Description: pcdrsysinfocsmi.p5x6.0.6032.394ffe56d2MSVCR90.dll9.0.30729.838751ea1bbd40000015000000000004267f119c01cfddef5537335fC:\Program Files\Dell Support Center\pcdrsysinfocsmi.p5xC:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\MSVCR90.dlla4846326-49e2-11e4-be84-f4b7e2c1b07c

Error: (10/01/2014 08:08:24 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.206052ac001cfdded653a62b34294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe58d7bc9b-49e1-11e4-be84-f4b7e2c1b07cmicrosoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 07:08:32 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.206052d0001cfdde0d062ccf24294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exef84e7318-49d8-11e4-be84-f4b7e2c1b07cmicrosoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 06:08:25 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20605345801cfdddca02191ea4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe940b6614-49d0-11e4-be84-f4b7e2c1b07cmicrosoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 05:38:27 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.206053f9401cfddd86e99fec74294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe629917cc-49cc-11e4-be84-f4b7e2c1b07cmicrosoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 05:20:26 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.2060533c801cfddc84d4576334294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exedff2f060-49c9-11e4-be84-f4b7e2c1b07cmicrosoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (10/01/2014 03:33:50 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (10/01/2014 03:10:27 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.206052cd001cfddc3c7d82ed04294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exebbf33c42-49b7-11e4-be84-f4b7e2c1b07cmicrosoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

 

=========================== Installed Programs ============================
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Aegisub 3.2.1 (HKLM\...\{24BC8B57-716C-444F-B46B-A3349B9164C5}_is1) (Version: 3.2.1 - Aegisub Team)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies)
AVG 2014 (Version: 14.0.4037 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden
Bandicam (HKLM-x32\...\Bandicam) (Version: 2.0.3.674 - Bandisoft.com)
Bandisoft MPEG-1 Decoder (HKLM-x32\...\BandiMPEG1) (Version:  - Bandisoft.com)
Bing Bar (HKLM-x32\...\{16793295-2366-40F7-A045-A3E42A81365E}) (Version: 7.1.362.0 - Microsoft Corporation)
CyberLink LabelPrint 2.5 (x32 Version: 2.5.5415a - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (x32 Version: 10.0.1.1913 - CyberLink Corp.) Hidden
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.0.1904 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (x32 Version: 10.0.1.1904 - CyberLink Corp.) Hidden
CyberLink PowerDVD 10 (x32 Version: 10.0.4318.52 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.0.0.2 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.0.0.2 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.16.1 - Dell Inc.)
Dell Support Center (HKLM\...\PC-Doctor for Windows) (Version: 3.2.6032.39 - PC-Doctor, Inc.)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 16.3.7.0 - Synaptics Incorporated)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
DSC/AA Factory Installer (Version: 3.2.6032.39 - PC-Doctor, Inc.) Hidden
Game Character Hub version 2.0b (HKLM-x32\...\{B22C5250-4C70-4B95-B834-87D50E3EC082}_is1) (Version: 2.0b - S?astien Bini)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
HP ENVY 5530 series Basic Device Software (HKLM\...\{E43084F2-A74C-47A3-BD6D-AA57FC0A381E}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP ENVY 5530 series Help (HKLM-x32\...\{97EAE055-1BE8-4775-8101-453E9715EC3F}) (Version: 30.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3412 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.7.0.1013 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 12.8.958 - McAfee, Inc.)
MediaMonkey 4.1 (HKLM-x32\...\MediaMonkey_is1) (Version: 4.1 - Ventis Media Inc.)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Movavi Video Editor (HKLM-x32\...\Movavi Video Editor 9) (Version: 9.6.2 - Movavi)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
OpenOffice 4.1.0 (HKLM-x32\...\{C87EF11D-36E9-479D-9898-7541EA1E8A6A}) (Version: 4.10.9764 - Apache Software Foundation)
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Product Improvement Study for HP ENVY 5530 series (HKLM\...\{3FB74B78-098D-48EF-8CC4-BE6C431C0E16}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.218 - Qualcomm Atheros Communications)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.15.012 - Dell Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6788 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.39030 - Realtek Semiconductor Corp.)
RPG Maker VX Ace (HKLM-x32\...\Steam App 220700) (Version:  - Enterbrain)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Synthesia (HKLM-x32\...\Synthesia) (Version: 9 - Synthesia LLC)
Update for Japanese Microsoft IME Postal Code Dictionary (HKLM-x32\...\{121C874E-5797-40B2-86CE-CE6624F2711A}) (Version: 15.0.1376 - Microsoft Corporation)
Update for Japanese Microsoft IME Standard Dictionary (HKLM-x32\...\{7DB71278-9AD7-4480-AB08-8649C5010B17}) (Version: 15.0.1215 - Microsoft Corporation)
Update for Japanese Microsoft IME Standard Extended Dictionary (HKLM-x32\...\{78CE66A9-85AF-4BD8-8FB7-35B5F3846C00}) (Version: 15.0.1215 - Microsoft Corporation)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Zipeg (HKCU\...\Zipeg) (Version: 2.9.3.1316 - http://zipeg.com)

========================= Devices: ================================

Name: Bluetooth Audio Device
Description: Bluetooth Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros Communications
Service: BTATH_A2DP
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Virtual Bluetooth Support (Include Audio)
Description: Virtual Bluetooth Support (Include Audio)
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Qualcomm Atheros Communications
Service: AthBTPort
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: Bluetooth LWFLT Device
Description: Bluetooth LWFLT Device
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Qualcomm Atheros Communications
Service: BTATH_LWFLT
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

========================= Memory info: ===================================

Percentage of memory in use: 55%
Total physical RAM: 6017.27 MB
Available physical RAM: 2656.34 MB
Total Pagefile: 11196.91 MB
Available Pagefile: 7642.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.25 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:920.72 GB) (Free:805.76 GB) NTFS

========================= Users: ========================================

User accounts for \\TIFFANY

Administrator            Guest                    Tiffany                 

========================= Restore Points ==================================

08-09-2014 01:18:24 Scheduled Checkpoint
18-09-2014 23:38:00 Installed DirectX
24-09-2014 00:25:23 Windows Update
02-10-2014 01:50:51 Installed Anvil Studio

**** End of log ****



#6 twili

twili
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:39 AM

Posted 02 October 2014 - 08:04 PM

I'll be stuck here for a bit, I restarted the computer when prompted to after the scan finished, and now I'm currently getting the generic proxy server isn't responding error, and unable to connect to the internet from the computer.

#7 twili

twili
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:39 AM

Posted 02 October 2014 - 08:15 PM

Update, googled it and it seems the error is from pastaleads/pastaquotes being on the computer. The proxy, 127.0.0.1:8800. So, I'll have to probably download something else to get rid of it before continuing.

#8 twili

twili
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:39 AM

Posted 05 October 2014 - 01:27 AM

Ended up having to 'refresh' the computer, so the problem seems to be solved for now, since all programs were deleted.

#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:39 PM

Posted 05 October 2014 - 06:09 PM

Thanks for letting me know :)


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users