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Removing Real player from Windows 8.1


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#1 RogerASTM

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Posted 02 October 2014 - 08:21 AM

I have been using real player for 3 months now and it keeps crashing internet explorer. I went to the start menu, then uninstall programs. A message came up along the lines of unsuccessful :angry: ... the program no longer shows in the uninstall programs list, however its still running on the computer.  

 

 

Any ideas as how to resolve this?



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#2 rockysosua

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Posted 02 October 2014 - 08:56 AM

You can open 'Services" from Administrative tools in the Control panel, and disable it in there.


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#3 RogerASTM

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Posted 02 October 2014 - 10:32 AM

You can open 'Services" from Administrative tools in the Control panel, and disable it in there.

 

 

Ok will try it out. But am I correct to assume it can not be removed?



#4 dc3

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Posted 02 October 2014 - 11:31 AM

The instructions to disable Real Player Cloud are correct, as far as they go.

 

Once you have gotten to Services you will need to do the following.

 

Scroll down and locate Realplayer Cloud Service.
 
Right click on the Realplayer Cloud Service icon and select Properties.
 
Click on the Startup type dropdown box and change it to manual. (Default setting is Automatic).
 
Click on Apply, and then click Ok.
 
Close all open windows and restart the computer.
 
 
 
Real Player Cloud can be uninstalled.  You can use Revo Uninstaller to do this.

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#5 RogerASTM

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Posted 02 October 2014 - 11:36 AM

 

The instructions to disable Real Player Cloud are correct, as far as they go.

 

Once you have gotten to Services you will need to do the following.

 

Scroll down and locate Realplayer Cloud Service.
 
Right click on the Realplayer Cloud Service icon and select Properties.
 
Click on the Startup type dropdown box and change it to manual. (Default setting is Automatic).
 
Click on Apply, and then click Ok.
 
Close all open windows and restart the computer.
 
 
 
Real Player Cloud can be uninstalled.  You can use Revo Uninstaller to do this.

 

 

 

Thanks! :)



#6 RogerASTM

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Posted 02 October 2014 - 12:08 PM

Out of curiosity can this program be removed manually?

 

The "down load this video" tab is still coming up on internet explorer. Is it normal for the real player cloud link to disappear in the uninstall programs window but for the player to still exist on the computer?    



#7 rockysosua

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Posted 02 October 2014 - 12:28 PM

I don't know what is normal for Real Player, but I can tell you that you can can remove a toolbar from Internet Explorer by right clicking next to the menu bar and unchecking the Real Player toolbar.

If it's not a toolbar, but an addon, then hit the Files tab and go to addons to remove it.


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#8 dc3

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Posted 02 October 2014 - 12:29 PM

Look in Internet Explorer to see if there is a plug-in for real player.


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#9 RogerASTM

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Posted 02 October 2014 - 12:35 PM

Ok, I got this idea, I re-- downloaded realplayer and will see if the link pops up in uninstall programs.  



#10 RogerASTM

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Posted 02 October 2014 - 12:38 PM

Ok I redownloaded it and the link came back. If it works right, will it remove (uninstall) everything associated with real player?

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#11 dc3

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Posted 03 October 2014 - 09:33 AM

Revo should uninstall all of it.  There may still be remnants left in the registry, but they shouldn't cause any problems.


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