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Windows 8.1 booting problem


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#1 energeticcookie

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Posted 01 October 2014 - 05:39 PM

After I updated to windows 8.1 when I boot up my computer it won't turn on. It displays the dell boot up screen and the windows boot up screen then it goes black. When it's black I have to hit the power button then wait for it to sleep then hit the power button again then it turns back on and let's me in my screen. I just wanted to know if anyone knew how to fix this because it is agitating and I want to sell my computer and get a new one. So if anyone knows how to fix this i'm open for ideas.



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#2 dicke

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Posted 01 October 2014 - 06:04 PM

Have you tried using the installation CD to do a startup repair?

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Dick


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#3 dc3

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Posted 02 October 2014 - 02:14 PM

Open Settings, then tap/click on Change PC Settings at the bottom of the page.
 
Tap/click on Update and recovery.
 
Tap/click on Recovery.
 
Tap/click on Restart now.
 
The Advanced Startup Options should open.
 
Tap/click on Troubleshoot
 
Tap/click on Automatic Repair  
 
This will restart your computer and run the Startup Repair.

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