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Avast Free multiple system tray icons


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#1 aujwhite83

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Posted 01 October 2014 - 12:09 PM

Hello,

I have an annoyance more than a problem. Ever since I updated to the newest version of Avast when I restart the computer I get 255 avast icons in the system tray. If I wiggle my mouse over it they disappear (except for the real one.) I uninstalled/reinstalled and tried cleaning out the TrayNotification area in the registry. Any other suggestions? TIA



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#2 quietman7

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Posted 01 October 2014 - 12:46 PM

Try doing a clean install/reinstall of avast...follow these instructions for using an additional remover and different (online) installer:

1. Download avastclear, Rejzors Uninstall tool and the appropriate avast program edition to your Desktop.



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Important Note: You need to be ONLINE during this installation.

2. Go to Add/Remove Programs or Programs and Features in Control Panel, select 'avast! Anti-Virus, click the Change/Remove button...when the avast Free Setup GUI opens, click Uninstall. Be sure to reboot when done.

3. Restart your computer in Safe Mode.
  • Double-click on avastclear.exe to run the utility.
  • If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
  • Click REMOVE.
  • Restart your computer.


4. Run RejZor's avast Uninstall tool (avast-cleanup-tool) in Normal Mode.

5. Once uninstalled, open Device Manager > View > Show Hidden devices and check for anything related to avast with a yellow triangle. If found, remove it and reboot the computer.

6. Install the avast! setup version you downloaded to your Desktop and restart your computer when finished.


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#3 aujwhite83

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Posted 03 October 2014 - 08:48 AM

Just tried that and it is still doing the same thing.



#4 quietman7

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Posted 03 October 2014 - 09:58 AM

Then you probably should check with:...
avast! Customer & Technical Support
avast!  Customer & Technical Support Options <- Submit a Ticket

Alternatively, you can always ask at the avast! Support Forum.
 


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