Hello, I have a computer infected with the ICE cybercrime ransomware and I am trying to use the hitmanpro kickstart to fix it. My problem is when I go to create the kickstart USB the program does not recognize that I have a USB plugged in. It just stays on step 1, insert USB drive. I have tried disconnecting and reconnecting the drive and still nothing. The drive has files on it, and the driver is up to date. Its a 4GB 2.0 flashdrive and its the only one I have, but could this be why it wont register the USB?