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ads pop up on new page and this message also pops up


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9 replies to this topic

#1 starlight5

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Posted 01 October 2014 - 09:10 AM

This message keeps popping up The page at http://dl1smrtddl-installdaddysa.netdna-ssl.com says:

 

       WARNING! Please Install Update To Continue.  This also popped up trying to post the message

 

j   windows 8



BC AdBot (Login to Remove)

 


#2 boopme

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Posted 01 October 2014 - 09:16 AM

Hello starlight

looks like adware and a hijack.... What is your browser?

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 starlight5

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Posted 01 October 2014 - 09:18 AM

goggle chrome



#4 starlight5

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Posted 01 October 2014 - 10:10 PM

Here are the reports
 
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by Jessica (administrator) on 01-10-2014 at 10:20:53
Running from "C:\Users\Jessica\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : jessica
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : attlocal.net
 
Wireless LAN adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-DB-30-C8-1C-9A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : A4-DB-30-C8-1C-9A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2602:306:3ac7:390::48(Preferred) 
   Lease Obtained. . . . . . . . . . : Wednesday, October 1, 2014 9:40:41 AM
   Lease Expires . . . . . . . . . . : Friday, October 31, 2014 9:40:41 AM
   IPv6 Address. . . . . . . . . . . : 2602:306:3ac7:390:8575:88ff:23fd:8ba9(Preferred) 
   Temporary IPv6 Address. . . . . . : 2602:306:3ac7:390:8d06:84c3:f13f:108b(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::8575:88ff:23fd:8ba9%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.154(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, September 30, 2014 9:43:15 PM
   Lease Expires . . . . . . . . . . : Thursday, October 2, 2014 9:40:37 AM
   Default Gateway . . . . . . . . . : fe80::3260:23ff:fe81:bc80%13
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 329571120
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-1F-0B-6D-A0-1D-48-6E-11-31
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : A0-1D-48-6E-11-31
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.attlocal.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 13:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:14db:3afb:3f57:fe65(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::14db:3afb:3f57:fe65%17(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  dsldevice.attlocal.net
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:4009:806::100e
 173.194.46.96
 173.194.46.103
 173.194.46.105
 173.194.46.100
 173.194.46.110
 173.194.46.102
 173.194.46.97
 173.194.46.101
 173.194.46.98
 173.194.46.104
 173.194.46.99
 
 
Pinging google.com [2607:f8b0:4009:803::1000] with 32 bytes of data:
Reply from 2607:f8b0:4009:803::1000: time=55ms 
Reply from 2607:f8b0:4009:803::1000: time=53ms 
 
Ping statistics for 2607:f8b0:4009:803::1000:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 53ms, Maximum = 55ms, Average = 54ms
Server:  dsldevice.attlocal.net
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=100ms TTL=45
Reply from 206.190.36.45: bytes=32 time=99ms TTL=45
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 99ms, Maximum = 100ms, Average = 99ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...16 db 30 c8 1c 9a ......Microsoft Wi-Fi Direct Virtual Adapter
 13...a4 db 30 c8 1c 9a ......Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
 12...a0 1d 48 6e 11 31 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254    192.168.1.154     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.154    281
    192.168.1.154  255.255.255.255         On-link     192.168.1.154    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.154    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.154    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.154    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13    281 ::/0                     fe80::3260:23ff:fe81:bc80
  1    306 ::1/128                  On-link
 17    306 2001::/32                On-link
 17    306 2001:0:5ef5:79fd:14db:3afb:3f57:fe65/128
                                    On-link
 13    281 2602:306:3ac7:390::/64   On-link
 13     41 2602:306:3ac7:390::/64   fe80::3260:23ff:fe81:bc80
 13    281 2602:306:3ac7:390::48/128
                                    On-link
 13    281 2602:306:3ac7:390:8575:88ff:23fd:8ba9/128
                                    On-link
 13    281 2602:306:3ac7:390:8d06:84c3:f13f:108b/128
                                    On-link
 13    281 fe80::/64                On-link
 17    306 fe80::/64                On-link
 17    306 fe80::14db:3afb:3f57:fe65/128
                                    On-link
 13    281 fe80::8575:88ff:23fd:8ba9/128
                                    On-link
  1    306 ff00::/8                 On-link
 17    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/01/2014 10:13:27 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (10/01/2014 00:34:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15678
 
Error: (10/01/2014 00:34:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15678
 
Error: (10/01/2014 00:34:11 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (09/30/2014 10:56:31 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifest.
 
Error: (09/30/2014 10:53:04 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/30/2014 10:08:28 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (09/30/2014 09:47:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: msfeedssync.exe, version: 10.0.9200.16384, time stamp: 0x50109c69
Faulting module name: ntdll.dll, version: 6.2.9200.16912, time stamp: 0x536464ba
Exception code: 0xc0000005
Fault offset: 0x0000000000005491
Faulting process id: 0x10f0
Faulting application start time: 0xmsfeedssync.exe0
Faulting application path: msfeedssync.exe1
Faulting module path: msfeedssync.exe2
Report Id: msfeedssync.exe3
Faulting package full name: msfeedssync.exe4
Faulting package-relative application ID: msfeedssync.exe5
 
Error: (09/30/2014 09:43:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Exception code: 0x40000015
Fault offset: 0x0007da8a
Faulting process id: 0x858
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report Id: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5
 
Error: (09/30/2014 09:43:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamscheduler.exe, version: 3.0.2.0, time stamp: 0x5339cec3
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x680
Faulting application start time: 0xmbamscheduler.exe0
Faulting application path: mbamscheduler.exe1
Faulting module path: mbamscheduler.exe2
Report Id: mbamscheduler.exe3
Faulting package full name: mbamscheduler.exe4
Faulting package-relative application ID: mbamscheduler.exe5
 
 
System errors:
=============
Error: (09/30/2014 09:45:50 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%2
 
Error: (09/30/2014 09:43:50 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/30/2014 09:43:34 PM) (Source: Service Control Manager) (User: )
Description: The MBAMScheduler service failed to start due to the following error: 
%%1053
 
Error: (09/30/2014 09:43:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMScheduler service to connect.
 
Error: (09/28/2014 05:50:28 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error: 
%%2
 
Error: (09/28/2014 05:18:51 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/28/2014 04:25:02 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Office ClickToRun Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (09/18/2014 03:01:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:44:29 AM on ‎9/‎17/‎2014 was unexpected.
 
Error: (09/15/2014 01:45:21 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8007045b: Update for Windows 8 for x64-based Systems (KB2996851).
 
Error: (09/15/2014 01:44:32 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8007045b: Update for Windows 8 for x64-based Systems (KB2973544).
 
 
Microsoft Office Sessions:
=========================
 
 
=========================== Installed Programs ============================
4 Elements II (x32 Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)
Airport Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
AMD Catalyst Install Manager (HKLM\...\{CB4C08E3-800F-65F6-9C00-06814A6B7CE7}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
AMD VISION Engine Control Center (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Azteca (x32 Version: 2.2.0.97 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (x32 Version: 2.2.0.98 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0313.2329.40379 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0313.2330.40379 - Advanced Micro Devices, Inc.) Hidden
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (x32 Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3.5901 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.3.5901 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.3.2608 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.3.2608 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.3.2527 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.3.2527 - CyberLink Corp.) Hidden
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.5108 - CyberLink Corp.)
CyberLink PowerDVD (x32 Version: 10.0.8.5108 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.6.6119 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.6.6119 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GoSavvE (HKLM-x32\...\{C87834EB-A2A0-B9D4-AA9A-C263D1191051}) (Version: 3.3.0.1355 - )
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.110 - WildTangent) Hidden
GS_Booster (HKLM-x32\...\S-576482620) (Version: 2.0.0.1271 - PremiumSoft)
GS_Sustainer 1.80 (HKLM-x32\...\{5F189DF5-2D05-472B-9091-84D9848AE48B}{4d349a54}) (Version:  - Certified Publisher)
Hewlett-Packard ACLM.NET v1.2.1.1 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (x32 Version: 2.2.0.98 - WildTangent) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{8C1ADF61-4F87-44BC-804C-C20FC70D98BB}) (Version: 1.4.0.0 - Hewlett-Packard)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Postscript Converter (Version: 4.0.4100 - Hewlett-Packard) Hidden
HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
HP Recovery Manager (x32 Version: 9.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6317.4309 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{B2F0406F-1609-489A-8626-7DB46776AB57}) (Version: 1.0.5 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{73237EBB-B26F-4628-8754-4EFE563D72E9}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{941DE69D-6CEE-4171-8F1F-3D7E352AA498}) (Version: 1.0.6.1 - Hewlett-Packard Company)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
LiveSupport (HKLM-x32\...\LiveSupport_is1) (Version: 1.2.8.0 - PC Utilities Software Limited)
Luxor Evolved (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Mahjongg Dimensions Deluxe: Tiles in Time (x32 Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64) (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4649.1003 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4649.1003 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4023.1211 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
Norton Internet Security (HKLM-x32\...\NIS) (Version: 20.5.0.28 - Symantec Corporation)
OEM Application Profile (HKLM-x32\...\{C89A97B6-F991-EBB5-77B7-927BCF420EBE}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Optimizer Pro v3.2 (HKLM-x32\...\Optimizer Pro_is1) (Version: 3.2.0.1 - PC Utilities Software Limited)
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.10.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6849 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.29053 - Realtek Semiconductor Corp.)
Roads of Rome 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Royal Envoy 2 Collector's Edition (x32 Version: 3.0.2.32 - WildTangent) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.6.1.3 - Synaptics Incorporated)
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
The Sims™ 2 Double Deluxe (HKLM-x32\...\{2D37F6AE-D201-4580-B91A-6BF9BB93ED2D}) (Version:  - Electronic Arts)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2889914) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{F3F83933-75FC-4B60-84F2-3F8FA63D042E}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 3.0.2.32 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (x32 Version: 4.0.10.5 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Youda Jewel Shop (x32 Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 44%
Total physical RAM: 3682.26 MB
Available physical RAM: 2028.68 MB
Total Pagefile: 4322.26 MB
Available Pagefile: 2290.18 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.18 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows) (Fixed) (Total:275.36 GB) (Free:173.96 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:21.96 GB) (Free:2.23 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JESSICA
 
Administrator            Guest                    Jessica                  
 
 
**** End of log ****
 
 
 
 
 
TDSSKILLER do not find anything
 
 
 
 
# AdwCleaner v3.311 - Report created 01/10/2014 at 13:27:36
# Updated 30/09/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Jessica - JESSICA
# Running from : C:\Users\Jessica\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Trusted Publisher
Folder Deleted : C:\ProgramData\GoSavvE
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LiveSupport
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\optimizer pro v3.2
Folder Deleted : C:\Program Files (x86)\LiveSupport
Folder Deleted : C:\Program Files (x86)\Optimizer Pro
Folder Deleted : C:\Program Files (x86)\GoSavvE
Folder Deleted : C:\Users\Administrator\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Administrator\AppData\Local\torch
Folder Deleted : C:\Users\Guest\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Guest\AppData\Local\torch
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\torch
Folder Deleted : C:\Users\Jessica\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Jessica\AppData\Local\torch
Folder Deleted : C:\Users\Jessica\AppData\Roaming\Optimizer Pro
Folder Deleted : C:\Users\Jessica\Documents\Optimizer Pro
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\bejnhdlplbjhffionohbdnpcbobfejcc
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\Jessica\AppData\Roaming\LiveSupport.exe_log.txt
File Deleted : C:\Users\Jessica\AppData\Roaming\regsvr32.exe_log.txt
File Deleted : C:\Users\Jessica\Desktop\LiveSupport.lnk
File Deleted : C:\Users\Jessica\Desktop\Optimizer Pro.lnk
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : Optimizer Pro Schedule
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bejnhdlplbjhffionohbdnpcbobfejcc
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [livesupport]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Optimizer Pro]
Key Deleted : HKLM\SOFTWARE\Classes\.
Key Deleted : HKLM\SOFTWARE\Classes\..9
Key Deleted : HKCU\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\S-576482620
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5F189DF5-2D05-472B-9091-84D9848AE48B}{4d349a54}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3B3F3AAD-FB97-49FF-BFEE-D22869AC4326}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{EBFCF40E-A87B-463F-A782-55BDD4160B5E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3B3F3AAD-FB97-49FF-BFEE-D22869AC4326}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKCU\Software\LiveSupport
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\RegisteredApplicationsEx
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKLM\SOFTWARE\{77D46E27-0E41-4478-87A6-AABE6FBCF252}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\LiveSupport_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C87834EB-A2A0-B9D4-AA9A-C263D1191051}
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\gs_boo~1\assist~1.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\GS_BOO~1\ASSIST~2.DLL
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
 
-\\ Google Chrome v37.0.2062.124
 
[ File : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [7251 octets] - [01/10/2014 13:17:49]
AdwCleaner[S0].txt - [7113 octets] - [01/10/2014 13:27:36]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7173 octets] ##########
\\\\# AdwCleaner v3.311 - Report created 01/10/2014 at 13:27:36
# Updated 30/09/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Jessica - JESSICA
# Running from : C:\Users\Jessica\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Trusted Publisher
Folder Deleted : C:\ProgramData\GoSavvE
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LiveSupport
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\optimizer pro v3.2
Folder Deleted : C:\Program Files (x86)\LiveSupport
Folder Deleted : C:\Program Files (x86)\Optimizer Pro
Folder Deleted : C:\Program Files (x86)\GoSavvE
Folder Deleted : C:\Users\Administrator\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Administrator\AppData\Local\torch
Folder Deleted : C:\Users\Guest\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Guest\AppData\Local\torch
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\torch
Folder Deleted : C:\Users\Jessica\AppData\Local\Chromatic Browser
Folder Deleted : C:\Users\Jessica\AppData\Local\torch
Folder Deleted : C:\Users\Jessica\AppData\Roaming\Optimizer Pro
Folder Deleted : C:\Users\Jessica\Documents\Optimizer Pro
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\bejnhdlplbjhffionohbdnpcbobfejcc
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
[!] Folder Deleted : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gonapgefpackakipeaclgllbfaahgapc
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\Jessica\AppData\Roaming\LiveSupport.exe_log.txt
File Deleted : C:\Users\Jessica\AppData\Roaming\regsvr32.exe_log.txt
File Deleted : C:\Users\Jessica\Desktop\LiveSupport.lnk
File Deleted : C:\Users\Jessica\Desktop\Optimizer Pro.lnk
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : Optimizer Pro Schedule
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bejnhdlplbjhffionohbdnpcbobfejcc
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [livesupport]
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Optimizer Pro]
Key Deleted : HKLM\SOFTWARE\Classes\.
Key Deleted : HKLM\SOFTWARE\Classes\..9
Key Deleted : HKCU\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\S-576482620
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5F189DF5-2D05-472B-9091-84D9848AE48B}{4d349a54}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3B3F3AAD-FB97-49FF-BFEE-D22869AC4326}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{EBFCF40E-A87B-463F-A782-55BDD4160B5E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3B3F3AAD-FB97-49FF-BFEE-D22869AC4326}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4ed02c7f-112e-43e7-87a9-926b93315ce1}
Key Deleted : HKCU\Software\LiveSupport
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKCU\Software\RegisteredApplicationsEx
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKLM\SOFTWARE\{77D46E27-0E41-4478-87A6-AABE6FBCF252}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\LiveSupport_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C87834EB-A2A0-B9D4-AA9A-C263D1191051}
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\gs_boo~1\assist~1.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\GS_BOO~1\ASSIST~2.DLL
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
 
-\\ Google Chrome v37.0.2062.124
 
[ File : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [7251 octets] - [01/10/2014 13:17:49]
AdwCleaner[S0].txt - [7113 octets] - [01/10/2014 13:27:36]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7173 octets] ##########
 
 
 
 
 
C:\$Recycle.Bin\S-1-5-21-3446587330-3932189583-2110680161-1002\$RQZGO62.exe a variant of Win32/AdWare.MultiPlug.CN application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\GoSavvE\yTnXFs8Hdfsf5J.dll.vir a variant of Win32/AdWare.MultiPlug.BN application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\GoSavvE\yTnXFs8Hdfsf5J.x64.dll.vir a variant of Win64/Adware.MultiPlug.E application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Optimizer Pro\OptimizerPro.exe.vir a variant of Win32/SpeedingUpMyPC application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Optimizer Pro\OptProSmartScan.exe.vir a variant of Win32/Adware.SpeedingUpMyPC.C application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\GoSavvE\thIOK1inWG9RxyZ.exe.vir a variant of Win32/AdWare.MultiPlug.CO application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Trusted Publisher\GS_Booster\GS_Booster.exe.vir Win32/TrojanDownloader.Agent.ACF trojan cleaned by deleting - quarantined
C:\Program Files (x86)\GS_Booster\Assistant.dll a variant of Win32/SProtector.D potentially unwanted application deleted - quarantined
C:\Program Files (x86)\GS_Booster\AssistantSvc.dll a variant of Win32/SProtector.D potentially unwanted application deleted - quarantined
C:\Program Files (x86)\GS_Booster\Assistant_x64.dll a variant of Win64/SProtector.B potentially unwanted application deleted - quarantined
C:\Users\Jessica\AppData\Local\Temp\11b57C3f.exe a variant of Win32/AdWare.MultiPlug.CN application cleaned by deleting - quarantined
C:\Users\Jessica\AppData\Local\Temp\optprosetup.exe multiple threats cleaned by deleting - quarantined
C:\Users\Jessica\AppData\Local\Temp\6A9B476\temp\extIE_setup.exe a variant of Win32/AdWare.MultiPlug.CO application cleaned by deleting - quarantined
C:\Users\Jessica\AppData\Local\Temp\6A9B476\temp\OpProSetup.exe a variant of Win32/AdWare.SpeedingUpMyPC.N application cleaned by deleting - quarantined
C:\Users\Jessica\AppData\Local\Temp\6A9B476\temp\putfu.exe a variant of Win32/SProtector.H potentially unwanted application deleted - quarantined
C:\Users\Jessica\AppData\Local\Temp\6A9B476\temp\setupespl.exe a variant of Win32/AdWare.MultiPlug.CO application cleaned by deleting - quarantined
C:\Users\Jessica\AppData\Local\Temp\6A9B476\temp\usetup.exe Win32/TrojanDownloader.Agent.ACF trojan cleaned by deleting - quarantined
 
 
 


#5 starlight5

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Posted 05 October 2014 - 01:53 PM

That is all the logs what should i do now



#6 boopme

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Posted 05 October 2014 - 03:41 PM

Restart the Computer.

Check for and disable or remove any unwanted add-ons from your browser:>>>

Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Save any unsaved work. (TFC will close ALL open programs including your browser!)
  • Double-click on TFC.exe to run it. (If you are using Vista, right-click on the file and choose "Run As Administrator".)
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.
How is it now?

Edited by boopme, 05 October 2014 - 03:42 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 starlight5

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Posted 18 October 2014 - 11:42 AM

I did all of that but the browser still has pop ups about the computer being infected i ran eset again

It found win 32 trojans 33 or more



#8 boopme

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Posted 19 October 2014 - 07:35 PM

Ok, then we need a deeper look to find the hooks.

Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 starlight5

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Posted 24 October 2014 - 05:00 PM

I did everything on the prep guide and have not got and help

What do i do now



#10 boopme

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Posted 24 October 2014 - 06:07 PM

Sorry for the wait ... We are backlogged. I looked and it looks like another day or two. ALL logs are answered though x=s o please be patient.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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