Hello and welcome to Bleeping Computer.
Please download the Farbar Recovery Scan Tool from here:http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
(for 32bit systems)http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
(for 64bit systems)
Note: Wait for the direct download to begin, do not click on anything else on the page.
save it to your desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it.
When the tool opens click Yes to disclaimer.
Press the Scan button.
It will make a log (FRST.txt) in the same directory the tool is run.
Please attach that log to your reply.
The first time the tool is run, it makes a second log (Addition.txt).
Please attach that to your reply as well
Please download Malwarebytes Anti-Rootkit (MBAR) from here:http://www.malwarebytes.org/products/mbar/
and save it to your desktop.
Doubleclick on the MBAR file and allow it to run.
•Click OK on the next screen, to allow the package to extract the
contents of the file to its own folder named mbar.
•mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
•After reading the Introduction, click 'Next' if you agree.
•On the Update Database screen, click on the 'Update' button.
•Once you see 'Success: Database was successfully updated' click on 'Next', then click the Scan button.
With some infections, you may see two messages boxes:
1.'Could not load protection driver'. Click 'OK'.
2.'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.
•If malware is found, do NOT press the Cleanup button when the scan completes. Click EXIT.
Before performing any removals, I'd like to see the log first so I can see what it will be targeting. You'll find the log in that mbar folder as MBAR-log-<date and time>***.txt . Please attach that to your next reply.