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Weird Windows 7 restart issue

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#1 exus69


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Posted 01 October 2014 - 12:53 AM



After clicking the restart option, Win 7 displays shutting down then there's a black screen

and then the monitor light starts flickering on and off but it never actually restarts. Without

pushing the hard restart or shutdown button on the cabinet, I checked the SMPS fan which

was on but the system never actually restarted.


So everytime I need to restart, I first need to shutdown and then start the system again.


What do you think is the problem??


EDIT: This is a freshly installed Win7x64 with SP1 and no further updates

Edited by exus69, 01 October 2014 - 12:58 AM.

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#2 gavinseabrook


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Posted 01 October 2014 - 02:46 AM

Possible bios configuration issue or bios update needed. Try updating your bios first because it sounds like it cant process the physical shutdown itself. If the update doesn't work, reset you bios to default values and reconfigure it to your settings.

Gavin Seabrook


#3 ICT_Tech


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Posted 01 October 2014 - 03:18 AM

This sounds live a windows issue or software issue first try running a command in command prompt command as follows


shutdown -r -t 0


this should send the commands to restart the machine or to shutdown


shutdown -s -t 0


if the same issue happens update the bios as suggested, if it works this is a known problem and there is a registry fix I will find it in the mean time I have come across this problem before but need to rule some things out first


step2 would be to do same procedure in safe mode with command prompt and see if this happens the same

#4 exus69

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Posted 01 October 2014 - 05:52 AM

Ok I will try those things and let you'll know in a day or two. Thank You :)

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