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Wireless not seen but Wired works


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#1 hofnettech1

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Posted 30 September 2014 - 09:43 AM

Hi all!

 

I am working on a sony vaio that is having connectivity issues. At first i was not even able to connect to internet by wired connection. I had to turn on the DHCP in the services which i thought was odd it was off. So im guessing there is something also turned off for the wireless as well and im not sure what it is. I know sony vaio have a wireless switch on them and mine is on i have checked that. When i try to diagnose why there are no wireless connections I get " Windows Wireless Service is not running" and i dont know how to fix that. It tells me to contact administrator. Any thoughts help thanks!



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#2 old rocker

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Posted 30 September 2014 - 11:09 AM

Hi

You didn't specify the O/S we are dealing with but here are some things to check...

 

Services > WLAN AutoConfig

Settings: Started, Automatic, Local System

 

Specifics...

General tab
Startyp type Automatic
Service Status Started

 

Log On tab
Local Service account

 

Recovery tab
First failure: Restart Service
Second failure: Restart Service
Subsequent failures: Take No Action
Reset fail count after: 0 days
Restart service after 2 minutes

 

Dependencies tab
This service depends on the following system components
+Extensible Authentication Protocol
 +CNG Key Isolation
  +Remote Procedure Call (RPC)
   DCOM Server Process Launcher
   RPC Endpoint Mapper
 +Remote Procedure Call (RPC)
  DCOM Server Process Launcher
  RPC Endpoint Mapper
 Native WiFi Filter
 NDIS Usermode I/O Protocol
 +Remote Procedure Call (RPC)
  DCOM Server Process Launcher
  RPC Endpoint Mapper

The following system components depend on this service
No Dependencies

 

Device Manager > Network adapters

Locate and Uninstall* the Wireless Adapter, Reboot Windows and let the O/S Reinstall the device.

* If you are asked to remove any software associated with the device answer NO

 

Lots of luck and Please keep BC posted!



#3 hofnettech1

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Posted 30 September 2014 - 11:15 AM

Old Rocker,

 

Thank you for the reply! sorry it is a vista os. and i tried turning on the Wlan auto config and i get an error message saying "error 1068: the dependency service or group failed to start" Im begging to think possible i have a bad wireless card is that a possibility also? thanks again! 



#4 hofnettech1

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Posted 30 September 2014 - 11:28 AM

All, 

 

I figured it out i went into "msconfig" and selected normal startup then rebooted and it fixed the problem! :bananas:



#5 old rocker

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Posted 30 September 2014 - 11:30 AM

Glad to hear you are Rockin again :guitar:



#6 hofnettech1

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Posted 30 September 2014 - 11:40 AM

:guitar:  lol yes sir!!! thanks for the input much appreciated!! :thumbup2:






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