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Browser Issues and general slow downs


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8 replies to this topic

#1 bluefox951

bluefox951

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  • 17 posts
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  • Local time:04:46 PM

Posted 27 September 2014 - 05:34 PM

Hello.  My computer has lately been very sketchy in regards to performance.  Most of our browsers are struggling to open and the computer recognizes that we initiated them but then nothing happens.  Also, the wireless has been an issue as of late and it's not the router because our other devices have not had the same problem.  On top that, the BSOD has occurred a few times and the computer is starting to become more of an issue each day.  Any help would be greatly appreciated!

 

DDS:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17280  BrowserJavaVersion: 10.51.2
Run by Jen at 18:27:57 on 2014-09-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3561.1972 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG update module *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\loggingserver.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Dolby PCEE4\pcee4.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\EgisTec IPS\PMMUpdate.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://acer.msn.com
uDefault_Page_URL = hxxp://acer.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [Dolby Home Theater v4] "C:\Dolby PCEE4\pcee4.exe" -autostart
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AIMPro] "C:\Program Files (x86)\AIM\AIM Pro\aimpro.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
mRun: [Aimersoft Helper Compact.exe] C:\Program Files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [iSkysoft Helper Compact.exe] C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe
mRun: [DelaypluginInstall] C:\ProgramData\iSkysoft\Video Converter Ultimate\DelayPluginI.exe
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
dRunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HDWRIT~1.LNK - C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {195538FD-1C39-44B1-A7C3-5D7137A8A8F1} - hxxps://usportal.kema.com/vdesk/terminal/f5opswati.cab#Version=7001,2010,1027,1125
DPF: {30CF9713-6614-4556-B5F5-66F8C7F9DEF1} - hxxps://usportal.kema.com/vdesk/terminal/f5opswati.cab#Version=7001,2010,1027,1125
DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} - hxxps://portal.kema.com/vdesk/terminal/InstallerControl.cab#version=7000,2010,1020,1507
DPF: {49EC7987-E331-44E3-B170-748B58A268B9} - hxxps://usportal.kema.com/vdesk/terminal/f5opswati.cab#Version=7001,2010,1027,1125
DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} - hxxps://portal.kema.com/vdesk/terminal/f5InspectionHost.cab#version=7000,2010,1020,1407
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} - hxxps://portal.kema.com/policy/download_binary.php/win32/f5syschk.cab#Version=7000,2010,1020,1432
DPF: {EBDC91CB-F23F-477D-B152-3F7243760D04} - hxxps://usportal.kema.com/vdesk/terminal/f5opswati.cab#Version=7001,2010,1027,1125
TCP: NameServer = 192.168.1.1 68.237.161.12
TCP: Interfaces\{A20AF8ED-9109-42F2-9AB5-E67B7D8C103F} : DHCPNameServer = 192.168.1.1 68.237.161.12
TCP: Interfaces\{A20AF8ED-9109-42F2-9AB5-E67B7D8C103F}\348627F6D6563616374733433383 : DHCPNameServer = 192.168.255.249
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.0.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.124\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [InstantUpdate] C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuDaemon.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Jen\AppData\Roaming\Mozilla\Firefox\Profiles\orl1z707.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=888596&p=
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.0.0\npsitesafety.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1207148.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\Windows\System32\drivers\amdkmpfd.sys [2012-3-19 31872]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-11-25 196376]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-10 31544]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-11-26 55856]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2013-11-25 150808]
R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2013-9-26 57144]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-25 243480]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-11-1 212280]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-8-1 251192]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-1-21 50976]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2012-3-19 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2012-3-19 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2012-3-19 62776]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-3-19 235520]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-2-20 106144]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-1-22 3788816]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-4-5 355920]
R2 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2012-5-29 871296]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2012-2-29 28264]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2012-3-19 255376]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2012-1-5 256536]
R2 SSPORT;SSPORT;C:\Windows\System32\drivers\SSPORT.sys [2008-8-19 11576]
R2 vToolbarUpdater18.0.0;vToolbarUpdater18.0.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe [2014-3-2 1759768]
R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2012-5-29 102528]
R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2012-5-29 219776]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-3-19 95248]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2012-2-20 30368]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2012-4-5 244560]
R3 L1C;NDIS Miniport Driver for Atheros AR81xx PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2012-3-19 103536]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-5-29 342632]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-5-29 56448]
S2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2014\avgfws.exe [2013-9-24 1358944]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2012-2-20 36000]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2012-2-20 339616]
S3 btath_avdt;Atheros Bluetooth AVDT Service;C:\Windows\System32\drivers\btath_avdt.sys [2012-2-20 110752]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2012-2-20 167584]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2012-2-20 68256]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2012-2-20 280992]
S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2012-2-20 550560]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-6-21 173424]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-9-13 111616]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2013-3-18 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-11-1 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-09-27 22:22:49 -------- d-----w- C:\Users\Jen\AppData\Local\MFAData
2014-09-24 01:04:22 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2014-09-24 01:04:22 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-19 02:48:47 -------- d-----w- C:\Program Files (x86)\Amazon.com
2014-09-13 13:11:11 2777088 ----a-w- C:\Windows\System32\msmpeg2vdec.dll
2014-09-13 13:11:11 2285056 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll
2014-09-12 11:56:00 1031168 ----a-w- C:\Windows\System32\TSWorkspace.dll
2014-09-12 11:55:59 793600 ----a-w- C:\Windows\SysWow64\TSWorkspace.dll
2014-09-12 11:55:43 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2014-09-12 11:55:42 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2014-09-12 11:55:19 728064 ----a-w- C:\Windows\System32\kerberos.dll
2014-09-12 11:55:18 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-09-12 11:55:18 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2014-09-12 11:55:18 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-09-12 11:55:18 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-09-12 11:55:07 578048 ----a-w- C:\Windows\System32\aepdu.dll
2014-09-12 11:55:06 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-09-10 02:50:47 -------- d-----w- C:\Program Files (x86)\BurnAware Free
2014-09-10 01:36:27 -------- d-----w- C:\Video
2014-09-10 01:34:48 -------- d-----w- C:\Program Files (x86)\MakeMKV
2014-09-10 01:30:52 -------- d-----w- C:\Program Files\Handbrake
.
==================== Find3M  ====================
.
2014-09-27 21:30:07 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-09-24 01:28:18 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-24 01:28:18 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
2014-08-23 00:59:01 3163648 ----a-w- C:\Windows\System32\win32k.sys
2014-08-18 22:29:49 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-08-18 22:29:35 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-08-18 22:19:53 5833728 ----a-w- C:\Windows\System32\jscript9.dll
2014-08-18 22:15:34 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-08-18 22:15:09 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-08-18 22:14:38 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-08-18 22:14:10 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-08-18 22:08:55 4232704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-08-18 22:03:47 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-08-18 22:03:37 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-08-18 22:03:01 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-08-18 21:57:44 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-08-18 21:56:17 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-08-18 21:46:26 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-08-18 21:45:23 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-08-18 21:45:12 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-08-18 21:44:44 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-08-18 21:44:09 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-08-18 21:36:07 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-08-18 21:35:24 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-08-18 21:23:17 2104832 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-08-18 21:23:16 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-08-18 21:22:48 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-08-18 21:15:13 2310656 ----a-w- C:\Windows\System32\wininet.dll
2014-08-18 21:08:54 2014208 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-08-18 21:07:44 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-08-18 20:46:48 1812992 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-07-25 06:35:46 875688 ----a-w- C:\Windows\SysWow64\msvcr120_clr0400.dll
2014-07-25 03:47:06 869544 ----a-w- C:\Windows\System32\msvcr120_clr0400.dll
2014-07-14 02:02:45 1216000 ----a-w- C:\Windows\System32\rpcrt4.dll
2014-07-14 01:40:58 664064 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2014-07-09 02:03:23 7168 ----a-w- C:\Windows\System32\KBDYAK.DLL
2014-07-09 02:03:22 7168 ----a-w- C:\Windows\System32\KBDBASH.DLL
2014-07-09 01:31:42 7168 ----a-w- C:\Windows\SysWow64\KBDYAK.DLL
2014-07-09 01:31:41 6656 ----a-w- C:\Windows\SysWow64\KBDBASH.DLL
2014-06-30 22:24:50 8856 ----a-w- C:\Windows\System32\icardres.dll
2014-06-30 22:14:53 8856 ----a-w- C:\Windows\SysWow64\icardres.dll
.
============= FINISH: 18:30:24.48 ===============
 

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,250 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:04:46 PM

Posted 02 October 2014 - 08:08 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#3 bluefox951

bluefox951
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:46 PM

Posted 03 October 2014 - 01:30 PM

Thanks Nasdaq!  I look forward to working with you.

 

Here is the MalwareBytes log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/3/2014
Scan Time: 11:08:03 AM
Logfile: MBAM.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.10.03.04
Rootkit Database: v2014.09.19.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Jen

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 367325
Time Elapsed: 36 min, 37 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

 

 

 

Here is the AdwCleaner results:

 

# AdwCleaner v3.311 - Report created 03/10/2014 at 11:58:39
# Updated 30/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jen - ELIXIR
# Running from : C:\Users\Jen\Downloads\adwcleaner_3.311.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : vToolbarUpdater18.0.0

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility
Folder Deleted : C:\Windows\SysWOW64\SearchProtect
Folder Deleted : C:\Users\Dan\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Dan\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\Dan\AppData\Local\Conduit
Folder Deleted : C:\Users\Dan\AppData\Local\NativeMessaging
Folder Deleted : C:\Users\Dan\AppData\Local\Temp\NativeMessaging
Folder Deleted : C:\Users\Dan\AppData\LocalLow\Conduit
[!] Folder Deleted : C:\Users\Jen\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Jen\AppData\Local\Conduit
Folder Deleted : C:\Users\Jen\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Dan\AppData\Roaming\Mozilla\Firefox\Profiles\3y6f9k93.default\Smartbar
File Deleted : C:\Users\Dan\AppData\Local\Temp\Uninstall.exe
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.xpt
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
File Deleted : C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.xpt
File Deleted : C:\Users\Dan\AppData\Roaming\Mozilla\Firefox\Profiles\3y6f9k93.default\user.js

***** [ Scheduled Tasks ] *****

Task Deleted : BackgroundContainer Startup Task

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3247201
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3306061
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A43DE495-3D00-47D4-9D2C-303115707939}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\Bitberry
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\BackgroundContainer
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17280


-\\ Mozilla Firefox v32.0.3 (x86 en-US)

[ File : C:\Users\Dan\AppData\Roaming\Mozilla\Firefox\Profiles\3y6f9k93.default\prefs.js ]

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Line Deleted : user_pref("CT3247201.1000234.TWC_TMP_city", "SYRACUSE");
Line Deleted : user_pref("CT3247201.1000234.TWC_TMP_country", "US");
Line Deleted : user_pref("CT3247201.1000234.TWC_locId", "USNY1434");
Line Deleted : user_pref("CT3247201.1000234.TWC_location", "Syracuse, NY");
Line Deleted : user_pref("CT3247201.1000234.TWC_region", "US");
Line Deleted : user_pref("CT3247201.1000234.TWC_temp_dis", "f");
Line Deleted : user_pref("CT3247201.1000234.TWC_wind_dis", "mph");
Line Deleted : user_pref("CT3247201.1000234.weatherData", "{\"icon\":\"26.png\",\"temperature\":\"36°F\",\"temperatureClear\":\"36°F\",\"highTemperature\":\"36°F\",\"lowTemperature\":\"27°F\",\"feelsLike[...]
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Line Deleted : user_pref("CT3247201.CT3247201current_term", "");
Line Deleted : user_pref("CT3247201.CT3247201sdate", "5");
Line Deleted : user_pref("CT3247201.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3247201.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3247201.FirstTime", "true");
Line Deleted : user_pref("CT3247201.FirstTimeFF3", "true");
Line Deleted : user_pref("CT3247201.LoginRevertSettingsEnabled", true);
Line Deleted : user_pref("CT3247201.RestartDialogFirstTime", "false");
Line Deleted : user_pref("CT3247201.RestartDialogShouldDisplay", "false");
Line Deleted : user_pref("CT3247201.RevertSettingsEnabled", false);
Line Deleted : user_pref("CT3247201.UserID", "UN87961797227503292");
Line Deleted : user_pref("CT3247201.addressBarTakeOverEnabledInHidden", "true");
Line Deleted : user_pref("CT3247201.autoDisableScopes", -1);
Line Deleted : user_pref("CT3247201.browser.search.defaultthis.engineName", true);
Line Deleted : user_pref("CT3247201.countryCode", "US");
Line Deleted : user_pref("CT3247201.defaultSearch", "true");
Line Deleted : user_pref("CT3247201.enableAlerts", "always");
Line Deleted : user_pref("CT3247201.enableFix404ByUser", "FALSE");
Line Deleted : user_pref("CT3247201.enableSearchFromAddressBar", "true");
Line Deleted : user_pref("CT3247201.firstTimeDialogOpened", "true");
Line Deleted : user_pref("CT3247201.fixPageNotFoundError", "true");
Line Deleted : user_pref("CT3247201.fixPageNotFoundErrorByUser", "true");
Line Deleted : user_pref("CT3247201.fixPageNotFoundErrorInHidden", "true");
Line Deleted : user_pref("CT3247201.fixUrls", true);
Line Deleted : user_pref("CT3247201.fullUserID", "UN87961797227503292.UP.20130625210403");
Line Deleted : user_pref("CT3247201.homepageuserchanged", true);
Line Deleted : user_pref("CT3247201.hxxp___pinterest_aot_im.isEnabled", "Y");
Line Deleted : user_pref("CT3247201.installId", "air1608.exe");
Line Deleted : user_pref("CT3247201.installType", "conduitnsisintegration");
Line Deleted : user_pref("CT3247201.isCheckedStartAsHidden", true);
Line Deleted : user_pref("CT3247201.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3247201.isFirstTimeToolbarLoading", "false");
Line Deleted : user_pref("CT3247201.isNewTabEnabled", false);
Line Deleted : user_pref("CT3247201.isPerformedSmartBarTransition", "true");
Line Deleted : user_pref("CT3247201.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");
Line Deleted : user_pref("CT3247201.keyword", true);
Line Deleted : user_pref("CT3247201.lastVersion", "10.33.0.517");
Line Deleted : user_pref("CT3247201.mam_gk_installer_preapproved.enc", "ZmFsc2U=");
Line Deleted : user_pref("CT3247201.migrateAppsAndComponents", true);
Line Deleted : user_pref("CT3247201.navigationAliasesJson", "{\"EB_MAIN_FRAME_URL\":\"hxxps%3A%2F%2Fwww.facebook.com%2F\",\"EB_MAIN_FRAME_TITLE\":\"Facebook\",\"EB_SEARCH_TERM\":\"\",\"EB_TOOLBAR_SUB_DOMAIN\":\"hxxp[...]
Line Deleted : user_pref("CT3247201.openThankYouPage", "false");
Line Deleted : user_pref("CT3247201.openUninstallPage", "true");
Line Deleted : user_pref("CT3247201.originalSearchAddressUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3247201&SearchSource=2&CUI=UN87961797227503292&UM=&q=");
Line Deleted : user_pref("CT3247201.performedDomainChangesMigration", "true");
Line Deleted : user_pref("CT3247201.search.searchAppId", "10000002");
Line Deleted : user_pref("CT3247201.search.searchCount", "0");
Line Deleted : user_pref("CT3247201.searchInNewTabEnabledByUser", "true");
Line Deleted : user_pref("CT3247201.searchInNewTabEnabledInHidden", "true");
Line Deleted : user_pref("CT3247201.searchProtector.notifyChanges", "{\"dataType\":\"string\",\"data\":\"false\"}");
Line Deleted : user_pref("CT3247201.searchSuggestEnabledByUser", "true");
Line Deleted : user_pref("CT3247201.searchUserMode", "false");
Line Deleted : user_pref("CT3247201.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3247201.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3247201.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\"}");
Line Deleted : user_pref("CT3247201.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"data\":\"CT3247201\"}");
Line Deleted : user_pref("CT3247201.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"string\",\"data\":\"hxxp://InternetHelper15.OurToolbar.com//xpi\"}");
Line Deleted : user_pref("CT3247201.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"string\",\"data\":\"InternetHelper1.5 \"}");
Line Deleted : user_pref("CT3247201.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data\":\"true\"}");
Line Deleted : user_pref("CT3247201.serviceLayer_service_usage_toolbarUsageCount", "{\"dataType\":\"number\",\"data\":\"2\"}");
Line Deleted : user_pref("CT3247201.serviceLayer_services_Configuration_lastUpdate", "1410223045974");
Line Deleted : user_pref("CT3247201.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1352164022214");
Line Deleted : user_pref("CT3247201.serviceLayer_services_appsMetadata_lastUpdate", "1352164022283");
Line Deleted : user_pref("CT3247201.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1352164023227");
Line Deleted : user_pref("CT3247201.serviceLayer_services_location_lastUpdate", "1372161421972");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.10.27.6_lastUpdate", "1352721746017");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.13.40.15_lastUpdate", "1362417885142");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.14.65.43_lastUpdate", "1364175292185");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.15.0.562_lastUpdate", "1366390244659");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.15.2.523_lastUpdate", "1372161422310");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.16.4.519_lastUpdate", "1374848572127");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.16.70.505_lastUpdate", "1377821780827");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.19.2.505_lastUpdate", "1378917455849");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.20.0.513_lastUpdate", "1380475069648");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.20.1.508_lastUpdate", "1382500044177");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.21.1.507_lastUpdate", "1384569019153");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.22.3.518_lastUpdate", "1385075805925");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.22.5.510_lastUpdate", "1386883587577");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.23.0.822_lastUpdate", "1396565468489");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.29.0.520_lastUpdate", "1399341190466");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.30.1.502_lastUpdate", "1400881666304");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.31.0.526_lastUpdate", "1401493842096");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.31.2.501_lastUpdate", "1404134418317");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.33.0.505_lastUpdate", "1408658939076");
Line Deleted : user_pref("CT3247201.serviceLayer_services_login_10.33.0.517_lastUpdate", "1410287483956");
Line Deleted : user_pref("CT3247201.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1352164023227");
Line Deleted : user_pref("CT3247201.serviceLayer_services_searchAPI_lastUpdate", "1410223045727");
Line Deleted : user_pref("CT3247201.serviceLayer_services_serviceMap_lastUpdate", "1410223045197");
Line Deleted : user_pref("CT3247201.serviceLayer_services_toolbarContextMenu_lastUpdate", "1352164022580");
Line Deleted : user_pref("CT3247201.serviceLayer_services_toolbarSettings_lastUpdate", "1410287485000");
Line Deleted : user_pref("CT3247201.serviceLayer_services_translation_lastUpdate", "1410223044946");
Line Deleted : user_pref("CT3247201.settingsINI", true);
Line Deleted : user_pref("CT3247201.shouldFirstTimeDialog", "false");
Line Deleted : user_pref("CT3247201.showToolbarPermission", "false");
Line Deleted : user_pref("CT3247201.smartbar.CTID", "CT3247201");
Line Deleted : user_pref("CT3247201.smartbar.Uninstall", "0");
Line Deleted : user_pref("CT3247201.smartbar.homepage", true);
Line Deleted : user_pref("CT3247201.smartbar.isHidden", true);
Line Deleted : user_pref("CT3247201.smartbar.toolbarName", "InternetHelper1.5 ");
Line Deleted : user_pref("CT3247201.startPage", "userChanged");
Line Deleted : user_pref("CT3247201.toolbarBornServerTime", "6-11-2012");
Line Deleted : user_pref("CT3247201.toolbarCurrentServerTime", "9-9-2014");
Line Deleted : user_pref("CT3247201.toolbarLoginClientTime", "Mon Mar 25 2013 07:57:53 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT3247201.upgradeFromClearSBVersion", true);
Line Deleted : user_pref("CT3247201_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\":1410288367399,\"isWithState\":\"\",\"timeFromStart\":0,\"timeFromPrev\":0}]");
Line Deleted : user_pref("CT3306061.FF19Solved", "true");
Line Deleted : user_pref("CT3306061.UserID", "UN22201465541017823");
Line Deleted : user_pref("CT3306061.fullUserID", "UN22201465541017823.IN.20140103154601");
Line Deleted : user_pref("CT3306061.installDate", "03/01/2014 15:46:06");
Line Deleted : user_pref("CT3306061.installSessionId", "{A2539819-9582-4056-B1D2-BA5A563BD54D}");
Line Deleted : user_pref("CT3306061.installSp", "TRUE");
Line Deleted : user_pref("CT3306061.installerVersion", "1.8.1.4");
Line Deleted : user_pref("CT3306061.searchRevert", "true");
Line Deleted : user_pref("CT3306061.searchUninstallUserMode", "2");
Line Deleted : user_pref("CT3306061.searchUserMode", "2");
Line Deleted : user_pref("CT3306061.toolbarInstallDate", "03-01-2014 15:46:01");
Line Deleted : user_pref("CT3306061.versionFromInstaller", "10.23.0.722");
Line Deleted : user_pref("CT3306061.xpeMode", "1");
Line Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3306061&octid=CT3306061&SearchSource=61&CUI=UN22201465541017823&UM=2&UP=SP4E8EDCCD-6779-46D5-940E-D1D641249745");
Line Deleted : user_pref("Smartbar.ConduitSearchEngineList", "");
Line Deleted : user_pref("Smartbar.ConduitSearchUrlList", "");
Line Deleted : user_pref("Smartbar.TBHomepagesList", "hxxp://search.conduit.com/?ctid=CT3306061&octid=CT3306061&SearchSource=61&CUI=UN22201465541017823&UM=2&UP=SP4E8EDCCD-6779-46D5-940E-D1D641249745");
Line Deleted : user_pref("Smartbar.TBSearchEngineList", "");
Line Deleted : user_pref("Smartbar.TBSearchUrlList", "");
Line Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT3247201");
Line Deleted : user_pref("plugin.state.npconduitfirefoxplugin", 2);
Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3247201");
Line Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3306061&octid=CT3306061&SearchSource=61&CUI=UN22201465541017823&UM=2&UP=SP4E8EDCCD-6779-46D5-940E-D1D641249745&SSPV=,hxxp:/[...]
Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3247201&SearchSource=2&q=,hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3247201&SearchSource=2&CU[...]
Line Deleted : user_pref("smartbar.homepageList", "hxxp://search.conduit.com/?ctid=CT3306061&octid=CT3306061&SearchSource=61&CUI=UN22201465541017823&UM=2&UP=SP4E8EDCCD-6779-46D5-940E-D1D641249745&SSPV=,hxxp://search[...]
Line Deleted : user_pref("smartbar.machineId", "LE9C6CGBUYOYWHJEZR+C9/5Y1BCUN60Z7SXMTPLCQHK54E9V0OPPDMFKMZKWH6W2BLEOIC+GMSUTPEBE4A+GDG");
Line Deleted : user_pref("smartbar.originalHomepage", "hxxp://www.google.com");
Line Deleted : user_pref("smartbar.originalSearchAddressUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3247201&SearchSource=2&q=");
Line Deleted : user_pref("smartbar.searchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3247201&SearchSource=2&q=,hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3247201&SearchSource=2&CUI=UN879[...]
Line Deleted : user_pref("startpage.ntsearch_url", "hxxps://search.yahoo.com/search?fr=spigot-nt-ff&ei=utf-8&ilc=12&type=888596&p={searchTerms}");
Line Deleted : user_pref("valueApps.CT3247201.mam_gk_currentVersion", "312E31332E302E3137");
Line Deleted : user_pref("valueApps.CT3247201.mam_gk_currentVersion.storedInFile", false);
Line Deleted : user_pref("valueApps.CT3247201.mam_gk_globalKeysMigratedToLocalStorage", "31");
Line Deleted : user_pref("valueApps.CT3247201.mam_gk_globalKeysMigratedToLocalStorage.storedInFile", false);
Line Deleted : user_pref("valueApps.CT3247201.mam_gk_migrated_from_ls", "31");
Line Deleted : user_pref("valueApps.CT3247201.mam_gk_migrated_from_ls.storedInFile", false);
Line Deleted : user_pref("valueApps.CT3247201.mam_gk_userBornDate", "4E2F41");
Line Deleted : user_pref("valueApps.CT3247201.mam_gk_userBornDate.storedInFile", false);

[ File : C:\Users\Jen\AppData\Roaming\Mozilla\Firefox\Profiles\orl1z707.default\prefs.js ]


-\\ Google Chrome v37.0.2062.124

[ File : C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [22515 octets] - [03/10/2014 11:52:41]
AdwCleaner[S0].txt - [22816 octets] - [03/10/2014 11:58:39]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [22877 octets] ##########
 

 

 

 

 

 

Here is the FRST log results:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-10-2014
Ran by Jen (administrator) on ELIXIR on 03-10-2014 13:59:40
Running from C:\Users\Jen\Downloads
Loaded Profile: Jen (Available profiles: Dan & Jen)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\dsiwmis.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMutilps32.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
(LeapFrog Enterprises, Inc.) C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
(NTI Corporation) C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
(Atheros Commnucations) C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
(Panasonic Corporation) C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(NTI Corporation) C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
(Dolby Laboratories Inc.) C:\Dolby PCEE4\pcee4.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LManager.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2014\avgui.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMworker.exe
(Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Wondershare) C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
(LeapFrog Enterprises, Inc.) C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(iSkySoft) C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
() C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe
() C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
(Egis Technology Inc.) C:\Program Files\EgisTec IPS\PmmUpdate.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Egis Technology Inc.) C:\Program Files\EgisTec IPS\EgisUpdate.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [InstantUpdate] => C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuDaemon.exe [124520 2012-02-20] ()
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12446824 2012-01-31] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_Dolby] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1156712 2011-11-15] (Realtek Semiconductor)
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2816336 2012-03-19] (ELAN Microelectronics Corp.)
HKLM\...\Run: [AtherosBtStack] => C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe [1020576 2012-02-20] (Atheros Commnucations)
HKLM\...\Run: [AthBtTray] => C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe [800416 2012-02-20] (Atheros Commnucations)
HKLM\...\Run: [Power Management] => C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [1829768 2012-02-07] (Acer Incorporated)
HKLM\...\Run: [BCSSync] => C:\Program Files\Microsoft Office\Office14\BCSSync.exe [108144 2012-11-05] (Microsoft Corporation)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [446392 2012-04-04] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SuiteTray] => C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe [341360 2011-09-20] (Egis Technology Inc.)
HKLM-x32\...\Run: [BackupManagerTray] => C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe [296984 2012-01-05] (NTI Corporation)
HKLM-x32\...\Run: [Dolby Home Theater v4] => C:\Dolby PCEE4\pcee4.exe [506712 2011-06-01] (Dolby Laboratories Inc.)
HKLM-x32\...\Run: [LManager] => C:\Program Files (x86)\Launch Manager\LManager.exe [1105488 2012-03-23] (Dritek System Inc.)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [630912 2012-02-29] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2014\avgui.exe [4962320 2014-01-22] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-04-23] (Apple Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [SwitchBoard] => C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [AdobeCS6ServiceManager] => C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe [1073312 2012-03-09] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2012-10-25] (Apple Inc.)
HKLM-x32\...\Run: [AIMPro] => "C:\Program Files (x86)\AIM\AIM Pro\aimpro.exe"
HKLM-x32\...\Run: [Aimersoft Helper Compact.exe] => C:\Program Files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe [1666560 2012-02-20] (AimerSoft)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM-x32\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe [1985824 2013-07-25] (Wondershare)
HKLM-x32\...\Run: [Monitor] => C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe [106496 2014-01-22] (LeapFrog Enterprises, Inc.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-05-15] (Apple Inc.)
HKLM-x32\...\Run: [iSkysoft Helper Compact.exe] => C:\Program Files (x86)\Common Files\iSkysoft\iSkysoft Helper Compact\ISHelper.exe [2000896 2014-04-04] (iSkySoft)
HKLM-x32\...\Run: [DelaypluginInstall] => C:\ProgramData\iSkysoft\Video Converter Ultimate\DelayPluginI.exe
HKU\S-1-5-19\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-20\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-21-2225504855-2535809092-3236845471-1003\...\MountPoints2: {716ca4f4-f44c-11e3-97e5-dc0ea1aac7b4} - E:\MotorolaDeviceManagerSetup.exe -a
HKU\S-1-5-21-2225504855-2535809092-3236845471-1003\...\MountPoints2: {775fd293-3747-11e2-8e89-dc0ea1aac7b4} - E:\MotorolaDeviceManagerSetup.exe -a
HKU\S-1-5-18\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-18\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HD Writer.lnk
ShortcutTarget: HD Writer.lnk -> C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe (Panasonic Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
SearchScopes: HKLM - {32377678-45CF-47DF-9067-9AE7086D71F8} URL =
SearchScopes: HKCU - {172AFD60-BF5A-4ACF-B1CB-01E0743620BF} URL = http://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=888596&p={searchTerms}
BHO: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> C:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: CIESpeechBHO Class -> {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} -> C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll (Atheros Commnucations)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
DPF: HKLM-x32 {195538FD-1C39-44B1-A7C3-5D7137A8A8F1} https://usportal.kema.com/vdesk/terminal/f5opswati.cab#Version=7001,2010,1027,1125
DPF: HKLM-x32 {30CF9713-6614-4556-B5F5-66F8C7F9DEF1} https://usportal.kema.com/vdesk/terminal/f5opswati.cab#Version=7001,2010,1027,1125
DPF: HKLM-x32 {45B69029-F3AB-4204-92DE-D5140C3E8E74} https://portal.kema.com/vdesk/terminal/InstallerControl.cab#version=7000,2010,1020,1507
DPF: HKLM-x32 {49EC7987-E331-44E3-B170-748B58A268B9} https://usportal.kema.com/vdesk/terminal/f5opswati.cab#Version=7001,2010,1027,1125
DPF: HKLM-x32 {57C76689-F052-487B-A19F-855AFDDF28EE} https://portal.kema.com/vdesk/terminal/f5InspectionHost.cab#version=7000,2010,1020,1407
DPF: HKLM-x32 {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} https://portal.kema.com/policy/download_binary.php/win32/f5syschk.cab#Version=7000,2010,1020,1432
DPF: HKLM-x32 {EBDC91CB-F23F-477D-B152-3F7243760D04} https://usportal.kema.com/vdesk/terminal/f5opswati.cab#Version=7001,2010,1027,1125
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter-x32: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter-x32: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1 68.237.161.12

FireFox:
========
FF ProfilePath: C:\Users\Jen\AppData\Roaming\Mozilla\Firefox\Profiles\orl1z707.default
FF Homepage: hxxp://www.google.com/
FF Keyword.URL: hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=888596&p=
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_152.dll ()
FF Plugin: @java.com/DTPlugin,version=10.9.2 -> C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.9.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1207148.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @java.com/DTPlugin,version=10.51.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.51.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin2.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin3.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin4.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin5.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin6.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npqtplugin7.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\plugins\npunagi2.dll (America Online, Inc.)
FF SearchPlugin: C:\Users\Jen\AppData\Roaming\Mozilla\Firefox\Profiles\orl1z707.default\searchplugins\yahoo_ff.xml

Chrome:
=======
CHR Profile: C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-01-03]
CHR Extension: (Google Wallet) - C:\Users\Jen\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-01-18]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [106144 2012-02-20] (Atheros Commnucations) [File not signed]
S2 avgfws; C:\Program Files (x86)\AVG\AVG2014\avgfws.exe [1358944 2013-09-24] (AVG Technologies CZ, s.r.o.)
R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [3788816 2014-01-22] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [348008 2013-09-24] (AVG Technologies CZ, s.r.o.)
R2 LeapFrog Connect Device Service; C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe [7393280 2014-01-22] (LeapFrog Enterprises, Inc.) [File not signed]
R2 NTI IScheduleSvc; C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [256536 2012-01-05] (NTI Corporation)
S3 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R0 amdkmpfd; C:\Windows\System32\DRIVERS\amdkmpfd.sys [31872 2012-02-01] (Advanced Micro Devices, Inc.)
R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [150808 2013-11-25] (AVG Technologies CZ, s.r.o.)
R1 Avgfwfd; C:\Windows\System32\DRIVERS\avgfwd6a.sys [57144 2013-09-26] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [243480 2013-11-25] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [196376 2013-11-25] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [212280 2013-11-01] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [294712 2013-10-31] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [123704 2013-10-01] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31544 2013-09-10] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [251192 2013-08-01] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50976 2014-03-02] (AVG Technologies)
S3 Serial; C:\Windows\system32\drivers\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
S3 sscdserd; C:\Windows\System32\DRIVERS\sscdserd.sys [141384 2010-11-11] (MCCI Corporation)
S3 BTCFilterService; system32\DRIVERS\motfilt.sys [X]
S3 motccgp; system32\DRIVERS\motccgp.sys [X]
S3 motccgpfl; system32\DRIVERS\motccgpfl.sys [X]
S3 MotoSwitchService; system32\DRIVERS\motswch.sys [X]
S3 Motousbnet; system32\DRIVERS\Motousbnet.sys [X]
S3 motusbdevice; system32\DRIVERS\motusbdevice.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-03 13:59 - 2014-10-03 14:01 - 00021198 _____ () C:\Users\Jen\Downloads\FRST.txt
2014-10-03 13:59 - 2014-10-03 13:59 - 00000000 ____D () C:\FRST
2014-10-03 13:58 - 2014-10-03 13:58 - 02109440 _____ (Farbar) C:\Users\Jen\Downloads\FRST64.exe
2014-10-03 12:08 - 2014-10-03 12:08 - 00022985 _____ () C:\Users\Jen\Desktop\AdwCleaner[S0].txt
2014-10-03 11:56 - 2014-10-03 11:56 - 00022518 _____ () C:\Users\Jen\Desktop\AdwCleaner[R0].txt
2014-10-03 11:54 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\SysWOW64\sqlite3.dll
2014-10-03 11:51 - 2014-10-03 11:58 - 00000000 ____D () C:\AdwCleaner
2014-10-03 11:50 - 2014-10-03 11:50 - 01375089 _____ () C:\Users\Jen\Downloads\adwcleaner_3.311.exe
2014-10-03 11:49 - 2014-10-03 11:49 - 00001052 _____ () C:\Users\Jen\Desktop\MBAM.txt
2014-10-03 11:06 - 2014-10-03 11:06 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Jen\Downloads\mbam-setup-2.0.2.1012.exe
2014-10-03 11:06 - 2014-10-03 11:06 - 00001070 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-09-30 20:58 - 2014-09-24 22:08 - 00371712 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll
2014-09-30 20:58 - 2014-09-24 21:40 - 00519680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll
2014-09-27 22:37 - 2014-09-27 22:37 - 00001127 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
2014-09-27 22:37 - 2014-09-27 22:37 - 00001115 _____ () C:\Users\Dan\Mozilla Firefox.lnk
2014-09-27 18:34 - 2014-09-27 18:34 - 00004086 _____ () C:\Users\Jen\Desktop\attach.zip
2014-09-27 18:30 - 2014-09-27 18:34 - 00012343 _____ () C:\Users\Jen\Desktop\attach.txt
2014-09-27 18:30 - 2014-09-27 18:30 - 00026690 _____ () C:\Users\Jen\Desktop\dds.txt
2014-09-27 18:25 - 2014-09-27 18:25 - 00688992 ____R (Swearware) C:\Users\Jen\Desktop\dds.com
2014-09-27 18:22 - 2014-09-27 18:22 - 00000000 ____D () C:\Users\Jen\AppData\Local\MFAData
2014-09-27 12:49 - 2014-09-27 12:49 - 00283480 _____ () C:\Windows\Minidump\092714-57798-01.dmp
2014-09-26 21:41 - 2014-09-27 22:37 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-09-23 21:04 - 2014-09-09 18:11 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2014-09-23 21:04 - 2014-09-09 17:47 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2014-09-18 23:14 - 2014-09-18 23:34 - 00000000 ____D () C:\Users\Dan\.android
2014-09-18 23:10 - 2014-09-18 23:10 - 00000000 ____H () C:\Windows\system32\Drivers\Msft_Kernel_WinUsb_01009.Wdf
2014-09-18 22:48 - 2014-09-18 22:48 - 00000000 ____D () C:\Program Files (x86)\Amazon.com
2014-09-13 09:22 - 2014-08-19 14:05 - 00374968 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-09-13 09:22 - 2014-08-19 13:39 - 00327872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-09-13 09:22 - 2014-08-18 19:01 - 23591424 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-09-13 09:22 - 2014-08-18 18:29 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-09-13 09:22 - 2014-08-18 18:29 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-09-13 09:22 - 2014-08-18 18:15 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-09-13 09:22 - 2014-08-18 18:15 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-09-13 09:22 - 2014-08-18 18:14 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-09-13 09:22 - 2014-08-18 18:08 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-09-13 09:22 - 2014-08-18 18:08 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-09-13 09:22 - 2014-08-18 18:05 - 00596480 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-09-13 09:22 - 2014-08-18 18:03 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-09-13 09:22 - 2014-08-18 18:03 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-09-13 09:22 - 2014-08-18 17:57 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-09-13 09:22 - 2014-08-18 17:51 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-09-13 09:22 - 2014-08-18 17:46 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-09-13 09:22 - 2014-08-18 17:45 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-09-13 09:22 - 2014-08-18 17:45 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-09-13 09:22 - 2014-08-18 17:44 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-09-13 09:22 - 2014-08-18 17:40 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-09-13 09:22 - 2014-08-18 17:39 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-09-13 09:22 - 2014-08-18 17:39 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-09-13 09:22 - 2014-08-18 17:39 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-09-13 09:22 - 2014-08-18 17:38 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-09-13 09:22 - 2014-08-18 17:37 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-09-13 09:22 - 2014-08-18 17:36 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-09-13 09:22 - 2014-08-18 17:35 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-09-13 09:22 - 2014-08-18 17:27 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-09-13 09:22 - 2014-08-18 17:25 - 00727040 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-09-13 09:22 - 2014-08-18 17:25 - 00707072 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-09-13 09:22 - 2014-08-18 17:22 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-09-13 09:22 - 2014-08-18 17:19 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-09-13 09:22 - 2014-08-18 17:17 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-09-13 09:22 - 2014-08-18 17:17 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-09-13 09:22 - 2014-08-18 17:09 - 00603136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-09-13 09:21 - 2014-08-18 18:26 - 17455104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-09-13 09:21 - 2014-08-18 18:20 - 02793984 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-09-13 09:21 - 2014-08-18 18:19 - 05833728 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-09-13 09:21 - 2014-08-18 18:14 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-09-13 09:21 - 2014-08-18 18:08 - 04232704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-09-13 09:21 - 2014-08-18 18:03 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-09-13 09:21 - 2014-08-18 17:56 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-09-13 09:21 - 2014-08-18 17:44 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-09-13 09:21 - 2014-08-18 17:42 - 02185728 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-09-13 09:21 - 2014-08-18 17:23 - 02104832 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-09-13 09:21 - 2014-08-18 17:23 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-09-13 09:21 - 2014-08-18 17:16 - 13588480 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-09-13 09:21 - 2014-08-18 17:15 - 11769856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-09-13 09:21 - 2014-08-18 17:15 - 02310656 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-09-13 09:21 - 2014-08-18 17:08 - 02014208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-09-13 09:21 - 2014-08-18 17:07 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-09-13 09:21 - 2014-08-18 16:55 - 01447424 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-09-13 09:21 - 2014-08-18 16:46 - 01812992 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-09-13 09:21 - 2014-08-18 16:38 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-09-13 09:21 - 2014-08-18 16:38 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-09-13 09:21 - 2014-08-18 16:36 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-09-13 09:11 - 2014-06-26 22:08 - 02777088 _____ (Microsoft Corporation) C:\Windows\system32\msmpeg2vdec.dll
2014-09-13 09:11 - 2014-06-26 21:45 - 02285056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msmpeg2vdec.dll
2014-09-12 07:56 - 2014-08-01 07:53 - 01031168 _____ (Microsoft Corporation) C:\Windows\system32\TSWorkspace.dll
2014-09-12 07:55 - 2014-09-04 22:10 - 00578048 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-09-12 07:55 - 2014-09-04 22:05 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-09-12 07:55 - 2014-08-01 07:35 - 00793600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSWorkspace.dll
2014-09-12 07:55 - 2014-07-06 22:06 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-09-12 07:55 - 2014-07-06 22:06 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-09-12 07:55 - 2014-07-06 21:40 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2014-09-12 07:55 - 2014-07-06 21:40 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2014-09-12 07:55 - 2014-07-06 21:39 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2014-09-12 07:55 - 2014-06-23 23:29 - 02565120 _____ (Microsoft Corporation) C:\Windows\system32\d3d10warp.dll
2014-09-12 07:55 - 2014-06-23 22:59 - 01987584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d3d10warp.dll
2014-09-09 23:20 - 2014-09-09 23:20 - 00000000 ____D () C:\Users\Dan\AppData\Roaming\ImgBurn
2014-09-09 23:03 - 2014-09-09 23:57 - 00000031 _____ () C:\Users\Dan\AppData\Local\burnaware.ini
2014-09-09 22:51 - 2014-09-09 23:56 - 00000236 _____ () C:\Users\Dan\AppData\Roaming\burnaware.ini
2014-09-09 22:50 - 2014-09-09 22:50 - 00001022 _____ () C:\Users\Dan\BurnAware Free.lnk
2014-09-09 21:46 - 2014-09-09 21:46 - 07478064 _____ (Burnaware ) C:\Users\Dan\Downloads\burnaware_free.exe
2014-09-09 21:36 - 2014-09-09 21:36 - 00000000 ____D () C:\Video
2014-09-09 21:35 - 2014-09-09 21:35 - 00000000 ____D () C:\Users\Dan\.MakeMKV
2014-09-09 21:34 - 2014-09-09 21:34 - 10076464 _____ (GuinpinSoft inc) C:\Users\Dan\Downloads\Setup_MakeMKV_v1.8.13.exe
2014-09-09 21:34 - 2014-09-09 21:34 - 00000965 _____ () C:\Users\Dan\MakeMKV.lnk
2014-09-09 21:31 - 2014-09-09 21:32 - 00000000 ____D () C:\Users\Dan\AppData\Roaming\HandBrake
2014-09-09 21:30 - 2014-09-09 21:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Handbrake
2014-09-09 21:30 - 2014-09-09 21:30 - 14298467 _____ () C:\Users\Dan\Downloads\HandBrake-0.9.9-1_x86_64-Win_GUI.exe
2014-09-09 21:30 - 2014-09-09 21:30 - 00000828 _____ () C:\Users\Jen\Desktop\Handbrake.lnk
2014-09-09 21:30 - 2014-09-09 21:30 - 00000828 _____ () C:\Users\Dan\Desktop\Handbrake.lnk
2014-09-09 18:03 - 2014-09-09 18:03 - 00283480 _____ () C:\Windows\Minidump\090914-33540-01.dmp
2014-09-09 16:35 - 2014-09-09 16:54 - 00000000 ____D () C:\Users\Dan\Documents\dvd
2014-09-09 14:53 - 2014-09-09 16:35 - 00000000 ____D () C:\Users\Dan\AppData\Roaming\DVD Flick
2014-09-09 14:52 - 2014-09-09 14:52 - 12951423 _____ (Dennis Meuwissen ) C:\Users\Dan\Downloads\dvdflick_setup_1.3.0.7(2).exe
2014-09-09 14:52 - 2014-09-09 14:52 - 00001888 _____ () C:\Users\Dan\DVD Flick.lnk
2014-09-09 14:52 - 2014-09-09 14:52 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DVD Flick
2014-09-09 14:32 - 2014-09-09 14:32 - 00001070 _____ () C:\Users\Dan\Malwarebytes Anti-Malware.lnk
2014-09-09 14:31 - 2014-09-09 14:31 - 17292760 _____ (Malwarebytes Corporation ) C:\Users\Dan\Downloads\mbam-setup-2.0.2.1012.exe
2014-09-09 11:00 - 2014-09-09 11:00 - 00283480 _____ () C:\Windows\Minidump\090914-41589-01.dmp
2014-09-09 08:03 - 2014-09-09 08:03 - 00283480 _____ () C:\Windows\Minidump\090914-34928-01.dmp
2014-09-08 20:21 - 2014-09-27 12:49 - 385868757 _____ () C:\Windows\MEMORY.DMP
2014-09-08 20:21 - 2014-09-27 12:49 - 00000000 ____D () C:\Windows\Minidump
2014-09-08 20:21 - 2014-09-08 20:21 - 00283480 _____ () C:\Windows\Minidump\090814-43992-01.dmp
2014-09-07 21:15 - 2014-09-07 21:16 - 12951423 _____ (Dennis Meuwissen ) C:\Users\Dan\Downloads\dvdflick_setup_1.3.0.7(1).exe

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-03 14:01 - 2012-05-29 07:13 - 01276555 _____ () C:\Windows\WindowsUpdate.log
2014-10-03 13:58 - 2012-03-19 13:08 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-10-03 13:58 - 2009-07-14 00:45 - 00024608 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-10-03 13:58 - 2009-07-14 00:45 - 00024608 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-10-03 13:57 - 2013-12-30 21:42 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-10-03 13:57 - 2013-12-30 21:42 - 00000888 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-10-03 13:57 - 2013-12-30 21:31 - 00000900 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2225504855-2535809092-3236845471-1001UA.job
2014-10-03 12:07 - 2013-05-27 01:40 - 00000352 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_MAY2013_TB_rel.job
2014-10-03 12:07 - 2013-02-14 21:40 - 00000000 ____D () C:\Users\Jen\AppData\Local\AVG SafeGuard toolbar
2014-10-03 12:07 - 2013-02-03 02:00 - 00019189 _____ () C:\Windows\setupact.log
2014-10-03 12:07 - 2010-11-20 23:47 - 01302120 _____ () C:\Windows\PFRO.log
2014-10-03 12:07 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-10-03 11:17 - 2013-12-30 21:31 - 00000848 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2225504855-2535809092-3236845471-1001Core.job
2014-10-03 11:11 - 2012-10-31 10:56 - 00000000 ____D () C:\ProgramData\MFAData
2014-10-03 11:08 - 2014-08-04 21:53 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-10-03 11:06 - 2014-08-04 21:42 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-09-29 12:10 - 2012-11-04 08:58 - 00000000 ____D () C:\Users\Jen\AppData\Local\Adobe
2014-09-29 12:10 - 2012-10-31 10:38 - 00000000 ____D () C:\Users\Dan\AppData\Local\Adobe
2014-09-29 11:00 - 2012-10-31 10:11 - 00000000 ____D () C:\Users\Dan
2014-09-28 17:11 - 2012-11-28 20:48 - 00000000 ____D () C:\Users\Jen\AppData\Local\CrashDumps
2014-09-27 22:37 - 2012-10-31 10:52 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-09-27 20:56 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\rescache
2014-09-23 21:28 - 2012-03-19 13:08 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-09-23 21:28 - 2012-03-19 13:08 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-09-23 21:28 - 2012-03-19 13:08 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-09-21 21:42 - 2013-11-18 19:23 - 00000000 ____D () C:\Users\Jen\AppData\Roaming\Skype
2014-09-19 00:18 - 2009-07-14 01:13 - 00789690 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-09-18 23:38 - 2012-05-29 07:30 - 00019196 _____ () C:\Windows\DPINST.LOG
2014-09-18 23:08 - 2012-11-13 21:23 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-09-18 22:51 - 2014-02-13 23:16 - 00000000 ____D () C:\Program Files\DIFX
2014-09-15 21:00 - 2012-11-14 13:32 - 00000000 ____D () C:\Users\Dan\AppData\Local\CrashDumps
2014-09-14 12:54 - 2014-05-04 16:51 - 00000099 _____ () C:\Users\Public\LMDebug.log
2014-09-13 09:21 - 2012-11-01 11:42 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-09-13 09:17 - 2012-11-03 20:14 - 00782304 _____ () C:\Windows\SysWOW64\PerfStringBackup.INI
2014-09-13 09:10 - 2014-05-07 18:18 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-09-10 21:14 - 2013-03-27 19:44 - 00000000 ____D () C:\Users\Jen\Desktop\Kayla Songs
2014-09-09 22:52 - 2013-09-22 08:20 - 00000000 ____D () C:\Users\Dan\Downloads\Focus T25
2014-09-09 16:03 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\Web
2014-09-09 14:52 - 2013-09-22 16:08 - 00000000 ____D () C:\Program Files (x86)\DVD Flick
2014-09-04 00:35 - 2012-11-01 12:48 - 00000000 ____D () C:\Users\Dan\AppData\Local\Deployment

Some content of TEMP:
====================
C:\Users\Dan\AppData\Local\Temp\6_Offer_19.exe
C:\Users\Dan\AppData\Local\Temp\ExecProcess64157180597904975818.dll
C:\Users\Dan\AppData\Local\Temp\Gw2.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u13-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u17-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u40-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u55-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u60-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Dan\AppData\Local\Temp\MotorolaDeviceManager_2.0307.exe
C:\Users\Dan\AppData\Local\Temp\MotorolaDeviceManager_2.0309.exe
C:\Users\Dan\AppData\Local\Temp\oi_{FC04682F-ECF1-413B-A8AC-77986854C0A5}.exe
C:\Users\Dan\AppData\Local\Temp\Shockwave_Installer_FF.exe
C:\Users\Dan\AppData\Local\Temp\SRLDetectionLibrary2612126325618999693.dll
C:\Users\Dan\AppData\Local\Temp\swt-win32-3349.dll
C:\Users\Jen\AppData\Local\Temp\install_flashplayer11x32_mssa_aih.exe
C:\Users\Jen\AppData\Local\Temp\install_flashplayer11x32_mssa_aih_1.exe
C:\Users\Jen\AppData\Local\Temp\install_flashplayer11x32_mssd_aih.exe
C:\Users\Jen\AppData\Local\Temp\install_flashplayer11x32_mssd_aih_1.exe
C:\Users\Jen\AppData\Local\Temp\install_flashplayer11x32_mssd_aih_2.exe
C:\Users\Jen\AppData\Local\Temp\jre-6u37-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u15-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u17-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u40-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u55-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u60-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Jen\AppData\Local\Temp\Quarantine.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-09-27 19:12

==================== End Of Log ============================

 

 

And attached is the Addition.txt

 

 

The computer seems to be running faster.  I can open up FireFox again.

 

Thanks!

 

 

Attached Files



#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,250 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:04:46 PM

Posted 04 October 2014 - 07:55 AM


Clean your Temporary files/Folders.

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program.
  • TFC will close all open programs itself in order to run.
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted, it should not take long to finish.
  • Once it's finished, click OK to reboot.
  • If it does not reboot, reboot your system manually.
  • ===

    Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.

    start
    HKU\S-1-5-18\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
    FF Plugin: @microsoft.com/GENUINE -> disabled No File
    FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
    FF SearchPlugin: C:\Users\Jen\AppData\Roaming\Mozilla\Firefox\Profiles\orl1z707.default\searchplugins\yahoo_ff.xml
    S3 BTCFilterService; system32\DRIVERS\motfilt.sys [X]
    S3 motccgp; system32\DRIVERS\motccgp.sys [X]
    S3 motccgpfl; system32\DRIVERS\motccgpfl.sys [X]
    S3 MotoSwitchService; system32\DRIVERS\motswch.sys [X]
    S3 Motousbnet; system32\DRIVERS\Motousbnet.sys [X]
    S3 motusbdevice; system32\DRIVERS\motusbdevice.sys [X]
    
    End
    
    Save the files as fixlist.txt into the same folder as FRST

    Run FRST and click Fix only once and wait.

    Restart the computer normally to reset the registry.

    The tool will create a log (Fixlog.txt) please post it to your reply.
    ===

    Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    p.s.
    If the SecurityCheck program fails to run for any reason, run it as an Administrator.

    If the site is busy or not available use this mirror site:
    http://www.bleepingcomputer.com/download/securitycheck/

    How is the computer running now?


#5 bluefox951

bluefox951
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:46 PM

Posted 04 October 2014 - 10:36 PM

Hi Nasdaq.  The computer is running a lot better and I can't see anythin significantly wrong with it anymore.  Here are the results you are looking for:

 

FixLog.txt:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 02-10-2014
Ran by Jen at 2014-10-04 23:20:29 Run:1
Running from C:\Users\Jen\Downloads
Loaded Profile: Jen (Available profiles: Dan & Jen)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start
HKU\S-1-5-18\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF SearchPlugin: C:\Users\Jen\AppData\Roaming\Mozilla\Firefox\Profiles\orl1z707.default\searchplugins\yahoo_ff.xml
S3 BTCFilterService; system32\DRIVERS\motfilt.sys [X]
S3 motccgp; system32\DRIVERS\motccgp.sys [X]
S3 motccgpfl; system32\DRIVERS\motccgpfl.sys [X]
S3 MotoSwitchService; system32\DRIVERS\motswch.sys [X]
S3 Motousbnet; system32\DRIVERS\Motousbnet.sys [X]
S3 motusbdevice; system32\DRIVERS\motusbdevice.sys [X]

End
*****************

HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\RunOnce\\SpUninstallDeleteDir => value deleted successfully.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
"HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
C:\Users\Jen\AppData\Roaming\Mozilla\Firefox\Profiles\orl1z707.default\searchplugins\yahoo_ff.xml => Moved successfully.
BTCFilterService => Service deleted successfully.
motccgp => Service deleted successfully.
motccgpfl => Service deleted successfully.
MotoSwitchService => Service deleted successfully.
Motousbnet => Service deleted successfully.
motusbdevice => Service deleted successfully.

==== End of Fixlog ====

 

 

 

 

 

 

Checkup.txt:

 

 Results of screen317's Security Check version 0.99.88  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2014   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 24  
 Java 7 Update 51  
 Java version out of Date!
 Adobe Flash Player 15.0.0.152  
 Adobe Reader XI  
 Mozilla Firefox (32.0.3)
 Google Chrome 37.0.2062.120  
 Google Chrome 37.0.2062.124  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#6 nasdaq

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Posted 05 October 2014 - 07:50 AM


Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u67.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java™ 6 Update 24
Java 7 Update 51


===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#7 bluefox951

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Posted 07 October 2014 - 09:34 PM

Hi Nasdaq.  I updated the Java version as recommended.  I haven't had any issues in the last few days so I think I'm okay.  Is there anything else you'd like me to do?

 

 



#8 nasdaq

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Posted 08 October 2014 - 08:42 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#9 nasdaq

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Posted 14 October 2014 - 08:20 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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