Hi I'm my problem is that,I was just using my laptop as usual, and due to the fact that recently, it slows down, (at some point) some programs didn't open, and it cannot boot normally. I ran virus and malware scan,but it didn't detect anything.Then last Wednesday, (if I recall correctly) while I'm using it,trying to do some windows update, I have encountered a message on the lower right screen showing a message, something like " windows not genuine" but my comp uses a genuine one which I'ved used for 3 years and updated on a regular basis. I decided to do a virus and malware scan using avira, norton360 and MBAM. It didn't find anything, and I reset it, and the message was gone. Then yesterday, I did another avira,mbam and norton 360 scan, and results were the same,then I did an adwrcleaner scan and since I am not familiar with some of the results, I unclicked the registry detections and decided to shut it down. Today, I opened and logged in to my admin (and only) account, it happen to restore to factory settings. My files in D:/ were there, also the programs installed, but ALL of my files in disk C are gone, my desktop wallpaper, gone, all files, icons and folders in desktop,also gone. I checked the disk space using my computer folder, it appears like it has the same free disk space since yesterday. I opened my google chrome,and all of bookmarks, history an visited places are gone, I even tried to run my Itunes and it's like I have to re install it. I am using windows 7. I really think that I have a virus or malware/spyware infection, please help me to fix this. BTW, I tried to use system restore, and apparently, I haven't created a restore point (bummer).
Edited by 3lm3r, 26 September 2014 - 11:55 PM.