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some browser hijack?


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12 replies to this topic

#1 josh_s

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Posted 26 September 2014 - 10:18 PM

yea ok i downloaded hypercam from download.com and it installed some stuff like kcrnt or something and now ive noticed some weird things going on, for example my homepage is hxxps://search.yahoo.com/?type=242154&fr=yo-yhp-ch] so please help

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#2 quietman7

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Posted 27 September 2014 - 07:40 AM

What operating system and browser are you using?

In many cases these issues are the result of unwanted toolbars, add-ons/plug-ins, and browser extensions which come bundled with other free software (often without the knowledge or consent of the user). They can often be the source of various issues and problems to include Adware, pop-up ads browser hijacking which may change your home page and search engine, and user profile corruption.

As such they are generally classified as Potentially Unwanted Programs (PUPs) and many of them can be removed from within its program group Uninstall shortcut in Start Menu > All Programs or by using Add/Remove Programs or Programs and Features in Control Panel, so always check there first. With most adware/junkware it is strongly recommended to deal with it like a legitimate program and uninstall from Programs and Features or Add/Remove Programs in the Control Panel. In most cases, using the uninstaller of the adware not only removes it more effectively, but it also restores any changed configuration.

Alternatively, you can use a third-party utility like Revo Uninstaller Free or Portable and follow these instructions for using it. Revo will do a more thorough job of searching for and removing related registry entries, files and folders.

Note: Some programs can be difficult to remove due to the presence of related services and processes running in the background. Sometimes the uninstall works more effectively if you first stop and disable the program's service or perform the removal in safe mode so there are less processes which can interfere with the uninstallation.

Remove anything else (newly installed programs) you do not recognize.

The next place to check is your browser extensions and add-ons/plug-ins.To reset the browser home page if it was changed, please refer to How to reset your browser settings to default in Internet Explorer, Firefox, Google Chrome, Opera, Safari
.
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#3 quietman7

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Posted 27 September 2014 - 07:51 AM

After doing the above...continue as follows:

Please download and use the following tools (in the order listed) which will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries (values, keys) and remnants.

RKill created by Grinler (aka Lawrence Abrams), the site owner of BleepingComputer.
AdwCleaner created by Xplode.
Junkware Removal Tool created by thisisu.

1. Double-click on RKill to launch the tool. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. A log file will be created and saved to the root directory, C:\RKill.log. Copy and paste the contents of RKill.log in your next reply.

Important: Do not reboot your computer until you complete the next step.

2. Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


Close all open programs and shut down any protection/security software to avoid potential conflicts.

3. Double-click on JRT.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
  • Copy and paste the contents of JRT.txt in your next reply.
.
4. As a final step, download, install and perform a THREAT SCAN with Malwarebytes Anti-Malware 2.0. Be sure to print out and follow these instructions.

When done, please post the complete results of your Malwarebytes scan for review.

To retrieve the Malwarebytes Anti-Malware 2.0 scan log information (Method 1)
  • Open Malwarebytes Anti-Malware.
  • Click the History Tab at the top and select Application Logs.
  • Select (check) the box next to Scan Log. Choose the most current scan.
  • Click the View button.
  • Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
  • Alternatively, you can click Export and save the log as a .txt file on your Desktop or another location.
To retrieve the Malwarebytes Anti-Malware 2.0 scan log information (Method 2)
  • Open Malwarebytes Anti-Malware.
  • Click the Scan Tab at the top.
  • Click the View detailed log link on the right.
  • Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
  • Alternatively, you can click Export and save the log as a .txt file on your Desktop or another location.
-- Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
.
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#4 josh_s

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Posted 27 September 2014 - 08:50 AM

To get some background info, I had to use a system restore last night because everything was crashing and I really didnt have a choice. Its downgrades my OS to windows 8 and will for some reason not let me reupgrade to windows 8.1. I noticed after the restore my audio seems to be malfunctioning.

But anyless, here are the logs

# AdwCleaner v3.310 - Report created 26/09/2014 at 20:29:29
# Updated 12/09/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Josh - JOSH-PC
# Running from : C:\Users\Use me\Downloads\adwcleaner_3.310.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files\FreeFixer
Folder Deleted : C:\Users\Josh\AppData\Local\FreeFixer
Folder Deleted : C:\Users\Josh\AppData\Roaming\Browser Extensions
Folder Deleted : C:\Users\Josh\AppData\Roaming\FreeFixer
Folder Deleted : C:\Users\Josh\AppData\Roaming\Search Protection
Folder Deleted : C:\Users\Josh\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FreeFixer
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : FreeFixer background scan
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [SearchProtection]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}
Key Deleted : HKCU\Software\AppDataLow\Software\Search Protection
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3A787631-66A2-4634-B928-A37E73B58FB6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Search Protection
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FreeFixer1.11
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
 
-\\ Mozilla Firefox v32.0.3 (x86 en-US)
 
[ File : C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\r4e1r1gi.default\prefs.js ]
 
 
[ File : C:\Users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\x3jjisfl.default\prefs.js ]
 
 
[ File : C:\Users\Use me\AppData\Roaming\Mozilla\Firefox\Profiles\sdu40l46.default\prefs.js ]
 
 
-\\ Google Chrome v37.0.2062.124
 
[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Josh\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Use me\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [947 octets] - [24/07/2014 09:47:45]
AdwCleaner[R2].txt - [1781 octets] - [19/09/2014 17:43:19]
AdwCleaner[R3].txt - [3381 octets] - [26/09/2014 20:27:59]
AdwCleaner[S0].txt - [1007 octets] - [24/07/2014 09:48:50]
AdwCleaner[S1].txt - [1865 octets] - [19/09/2014 17:44:59]
AdwCleaner[S2].txt - [2840 octets] - [26/09/2014 20:29:29]
 
########## EOF - \AdwCleaner\AdwCleaner[S2].txt - [2900 octets] ##########
# AdwCleaner v3.310 - Report created 27/09/2014 at 08:15:30
# Updated 12/09/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Josh - JOSH-PC
# Running from : C:\Users\Josh\Downloads\adwcleaner_3.310 (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files\FreeFixer
Folder Deleted : C:\Users\Josh\AppData\Local\FreeFixer
Folder Deleted : C:\Users\Josh\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FreeFixer
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : FreeFixer background scan
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FreeFixer1.11
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
 
-\\ Mozilla Firefox v32.0.2 (x86 en-US)
 
[ File : C:\Users\Guest\AppData\Roaming\Mozilla\Firefox\Profiles\r4e1r1gi.default\prefs.js ]
 
 
[ File : C:\Users\Josh\AppData\Roaming\Mozilla\Firefox\Profiles\x3jjisfl.default\prefs.js ]
 
 
[ File : C:\Users\Use me\AppData\Roaming\Mozilla\Firefox\Profiles\sdu40l46.default\prefs.js ]
 
 
-\\ Google Chrome v37.0.2062.124
 
[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Josh\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Use me\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [947 octets] - [24/07/2014 09:47:45]
AdwCleaner[R2].txt - [1781 octets] - [19/09/2014 17:43:19]
AdwCleaner[R3].txt - [5290 octets] - [26/09/2014 20:27:59]
AdwCleaner[S0].txt - [1007 octets] - [24/07/2014 09:48:50]
AdwCleaner[S1].txt - [1865 octets] - [19/09/2014 17:44:59]
AdwCleaner[S2].txt - [4768 octets] - [26/09/2014 20:29:29]
 
########## EOF - \AdwCleaner\AdwCleaner[S2].txt - [4828 octets] ##########
 
Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 09/27/2014 08:10:26 AM in x64 mode.
Windows Version: Windows 8 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * C:\Windows\System32\schannel.dll : 419,328 : 05/29/2014 06:03 PM : 820682a620fe947e9b289cece63367b5 [NoSig]
 +-> C:\Windows\SysWOW64\schannel.dll : 323,072 : 03/10/2014 07:41 PM : 7d4dcf88aa0f3c5b9cd9f5db17a0d224 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16384_none_7adff272df070cb8\schannel.dll : 77,849 : 06/27/2014 03:57 PM : 0c778419b3746c04f7531d209bd6538a [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16420_none_7b1cd2b8ded9fcdd\schannel.dll : 76,743 : 06/27/2014 03:57 PM : 5af62fa16c165fe0a3d8ad1d50405fd6 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16518_none_7b2fa6dadecaa8cb\schannel.dll : 76,758 : 06/27/2014 03:57 PM : 47dc56ea93c70183c8db9b3dc2e311f5 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16579_none_7aefc79cdefa69c8\schannel.dll : 67,276 : 06/27/2014 03:57 PM : 06460305bce2da8857678b737639c20f [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16865_none_7af69c12def5dff0\schannel.dll : 419,328 : 03/10/2014 07:38 PM : 8b072bb69984c8fe36914bf0e9f69281 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.20521_none_7ba76fcdf7f6b5fe\schannel.dll : 76,748 : 06/27/2014 03:57 PM : 24a0b6a13dcee8990a091315669d50b9 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.20623_none_7ba97247f7f4e5d3\schannel.dll : 76,747 : 06/27/2014 03:57 PM : 5f3b37f2d576eeec5eb8e46831039f31 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.20683_none_7b6892bff8258d79\schannel.dll : 76,780 : 06/27/2014 03:57 PM : 34adf5bd3ccb6aebc58519d0eb622a45 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.20985_none_7b6a9905f823b79c\schannel.dll : 74,452 : 05/22/2014 06:04 AM : d3245d18d2c736bfa009a985d5336e49 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16384_none_85349cc51367ceb3\schannel.dll : 66,009 : 06/27/2014 04:01 PM : d09c5c600bcc8ecb712253f1f0fe7b81 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16420_none_85717d0b133abed8\schannel.dll : 63,089 : 06/27/2014 04:01 PM : 364348fe7f9e619fa8a25269d622c262 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16518_none_8584512d132b6ac6\schannel.dll : 63,074 : 06/27/2014 04:01 PM : 447b74aa139debf423e1562ba361541a [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16579_none_854471ef135b2bc3\schannel.dll : 43,940 : 06/27/2014 04:01 PM : 57da8c01e164c55ba325ec41b18b13fa [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.16865_none_854b46651356a1eb\schannel.dll : 323,072 : 03/10/2014 07:41 PM : 7d4dcf88aa0f3c5b9cd9f5db17a0d224 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.20521_none_85fc1a202c5777f9\schannel.dll : 63,094 : 06/27/2014 04:01 PM : 1fe85d17c82c58fe3acf747d9acfd306 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.20623_none_85fe1c9a2c55a7ce\schannel.dll : 63,312 : 06/27/2014 04:01 PM : 7edb11d016baefa9c7bdaaa89fffe2fe [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.20683_none_85bd3d122c864f74\schannel.dll : 63,241 : 06/27/2014 04:01 PM : 76a5e4ad9ad0157e6bed22003277e386 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.2.9200.20985_none_85bf43582c847997\schannel.dll : 61,773 : 05/22/2014 06:07 AM : bf709f49e706b2a8307ab5dba70895a5 [Pos Repl]
 
 * C:\Windows\System32\user32.dll : 1,341,952 : 06/28/2014 01:57 AM : fac7814096952227b0ebb08175d82b40 [NoSig]
 +-> C:\Windows\SysWOW64\user32.dll : 1,126,400 : 06/27/2014 09:23 PM : bbc180f529b08a65100536a08724ed58 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-user32_31bf3856ad364e35_6.2.9200.16384_none_260213a5f720b529\user32.dll : 1,406 : 12/05/2013 09:37 AM : de08cd428dc1c54486e3bed90ccc826e [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-user32_31bf3856ad364e35_6.2.9200.16420_none_263ef3ebf6f3a54e\user32.dll : 1,342,464 : 04/25/2013 05:02 AM : a99ad14f26bda7d7f27f76bc91b7eed7 [Pos Repl]
 +-> C:\Windows\WinSxS\amd64_microsoft-windows-user32_31bf3856ad364e35_6.2.9200.20521_none_26c9910110105e6f\user32.dll : 1,384 : 12/05/2013 09:37 AM : fd5e981feb195c114c010be771b3b6f7 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-user32_31bf3856ad364e35_6.2.9200.16384_none_3056bdf82b817724\user32.dll : 190 : 12/05/2013 10:38 AM : e28258a782fd2acc6f8d6605ffe76916 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-user32_31bf3856ad364e35_6.2.9200.16420_none_30939e3e2b546749\user32.dll : 1,126,912 : 04/25/2013 05:02 AM : ba1c3acd929a71e88b49c2b6e38f92b3 [Pos Repl]
 +-> C:\Windows\WinSxS\wow64_microsoft-windows-user32_31bf3856ad364e35_6.2.9200.20521_none_311e3b534471206a\user32.dll : 178 : 12/05/2013 10:38 AM : 1c475df28f836f45155665e2d8288efd [Pos Repl]
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
  ::1             localhost
 
Program finished at: 09/27/2014 08:11:10 AM
Execution time: 0 hours(s), 0 minute(s), and 43 seconds(s)
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.2.3 (09.27.2014:1)
OS: Windows 8 x64
Ran by Josh on Sat 09/27/2014 at  8:21:50.50
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 09/27/2014 at  8:24:49.17
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 9/26/2014
Scan Time: 8:18:18 PM
Logfile: 
Administrator: No
 
Version: 2.00.2.1012
Malware Database: v2014.09.27.01
Rootkit Database: v2014.09.19.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Use me
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 267298
Time Elapsed: 5 min, 1 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 2
PUP.Optional.SearchProtection.A, C:\Users\Josh\AppData\Roaming\Search Protection\SearchProtection.exe, 5632, Delete-on-Reboot, [cecf16dca4d70b2be2f062ded0339967]
PUP.Optional.Spigot.A, C:\Users\Josh\AppData\Roaming\Browser Extensions\CouponsHelper.exe, 5404, Delete-on-Reboot, [86171bd74734b0861d9027496a9a1de3]
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 5
PUP.Optional.Spigot, HKLM\SOFTWARE\CLASSES\CLSID\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}, Delete-on-Reboot, [7d20c42e7308f64040060591e81acf31], 
PUP.Optional.Spigot, HKLM\SOFTWARE\CLASSES\CLSID\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}\INPROCSERVER32, Delete-on-Reboot, [7d20c42e7308f64040060591e81acf31], 
PUP.Optional.Spigot, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}, Delete-on-Reboot, [7d20c42e7308f64040060591e81acf31], 
PUP.Optional.Spigot, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}, Delete-on-Reboot, [7d20c42e7308f64040060591e81acf31], 
PUP.Optional.Spigot, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{34A0D84B-CDDC-4EC4-AFDD-4F1DDE1D14E5}, Delete-on-Reboot, [7d20c42e7308f64040060591e81acf31], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 6
PUP.Optional.Spigot, C:\Users\Josh\AppData\Roaming\Browser Extensions\Coupons64.dll, Quarantined, [7d20c42e7308f64040060591e81acf31], 
PUP.Optional.Spigot, C:\Users\Josh\AppData\Roaming\Browser Extensions\Coupons.dll, Quarantined, [7d20c42e7308f64040060591e81acf31], 
PUP.Optional.Spigot, C:\Users\Josh\AppData\Roaming\Search Protection\Uninstall.exe, Quarantined, [c2dbc42e09720234725da5169c65946c], 
PUP.Optional.Spigot, C:\Users\Josh\AppData\Local\Temp\~spF9F0.tmp, Quarantined, [6d30cf23bac157dfa728358699689c64], 
PUP.Optional.SearchProtection.A, C:\Users\Josh\AppData\Roaming\Search Protection\SearchProtection.exe, Delete-on-Reboot, [cecf16dca4d70b2be2f062ded0339967], 
PUP.Optional.Spigot.A, C:\Users\Josh\AppData\Roaming\Browser Extensions\CouponsHelper.exe, Delete-on-Reboot, [86171bd74734b0861d9027496a9a1de3], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#5 quietman7

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Posted 27 September 2014 - 11:17 AM

Your Malwarebytes Anti-Malware log indicates some files will be deleted on reboot. If Malwarebytes encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to reboot normally will prevent Malwarebytes from removing all the malware. If you have not rebooted, make sure you do this. When done, continue as follows:
  • Rescan again (THREAT SCAN) in normal mode.
  • Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning.
  • Make sure that everything detected is checked and then click the Remove Selected button.
  • Then click the Logs tab and copy/paste the contents of the new report in your next reply. If you did reboot, then rescan again anyway and post a new log.

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#6 josh_s

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Posted 27 September 2014 - 11:51 AM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 9/27/2014
Scan Time: 11:45:07 AM
Logfile: 
Administrator: No
 
Version: 2.00.2.1012
Malware Database: v2014.09.27.07
Rootkit Database: v2014.09.19.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Use me
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 265187
Time Elapsed: 4 min, 40 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#7 quietman7

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Posted 27 September 2014 - 01:20 PM

Now try doing an online scan to see if it finds anything else that the other scans may have missed.

Please perform a scan with Eset Online Anti-virus Scanner.
If using Mozilla Firefox, you will be prompted to download and use the ESET Smart Installer. Just double-click on esetsmartinstaller_enu.exe to install.
Vista/Windows 7/8 users need to run Internet Explorer/Firefox as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.

  • Click the green esetOnline.png button.
  • Read the End User License Agreement and check the box:
  • Check esetAcceptTerms.png.
  • Click the esetStart.png button.
  • Accept any security warnings from your browser and allow the download/installation of any require files.
  • Under scan settings, check esetScanArchives.png and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click the Start button.
  • ESET will install itself, download virus signature database updates, and begin scanning your computer.
  • The scan can take some time to complete...close all programs and do NOT use the computer while the scan is running.
    If given the option (when threats are found), choose "Quarantine" instead of delete.
  • When the scan completes, push esetListThreats.png
  • Push esetExport.png, and save the file to your desktop as ESETScan.txt.
  • Push the esetBack.png button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply. If no threats are found, there is no option to create a log.


-- Note: If you recognize any of the detections as legitimate programs, it's possible they are "false positives" and you can ignore them or get a second opinion if you're not sure. Eset's detection rate is high and can include legitimate files which it considers suspicious, a Risk Tool, Hacking Tool, Potentially Unwanted Program, a possible threat or even Malware (virus/trojan) when that is not always the case. Be careful what you choose to remove. If in doubt, ask before taking action.
 


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#8 josh_s

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Posted 27 September 2014 - 01:34 PM

should i disable avast?



#9 quietman7

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Posted 27 September 2014 - 01:55 PM

If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.

ESET Online Scanner FAQs
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#10 josh_s

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Posted 27 September 2014 - 06:11 PM

Uh it found no threats so it just says Finish

i dont see a list threats option


Edited by josh_s, 27 September 2014 - 06:11 PM.


#11 quietman7

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Posted 27 September 2014 - 07:04 PM

Ok. How is your computer running now?
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#12 josh_s

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Posted 28 September 2014 - 01:19 PM

My computer seems to be working fine now, but only one of the accounts on my computer has the search.yahoo.com engine.



#13 quietman7

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Posted 28 September 2014 - 04:11 PM

To reset the browser search engine in Internet Explorer, Firefox and Google Chrome, please refer to:Other Useful Resources:
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