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Can't get rid of go save ads/malware


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#1 loolah

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Posted 26 September 2014 - 12:00 PM

Go save ads/pop-ups started appearing in google chrome (i think after i downloaded a bad final fantasy iso for my psxe emulator). I've tried uninstall programs to find it but cannot see anything related to it and each time i delete the go save extension in chrome it reappears when i restart my laptop. I've done alot of research and i just can't get my head around getting rid of this thing- please bare in mind with any advice i hopefully get i am by no means a computer genius, i only know the very basics!
 
Hope someone can help, thanks!

Edit: Moved topic from Windows 8 to the more appropriate forum.~ Animal

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#2 Techwork

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Posted 26 September 2014 - 01:24 PM

Hi

 

Try to download and scan your computer with Malwarebytes. They have a free version that is for that kind of job. I am sure that it can help you.

 

https://www.malwarebytes.org/


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Thomas
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#3 loolah

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Posted 26 September 2014 - 01:30 PM

I have tried using malware bytes and unfortunately it doesn't pick anything up

#4 Techwork

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Posted 27 September 2014 - 03:51 AM

Ok

Have you check the shortcut that you use to start Chrome? Sometimes malware adds a website after the .exe file as a parameter.

 

It should be something like this:

"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"


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Thomas
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#5 loolah

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Posted 27 September 2014 - 11:40 AM

I've just checked this and it looks fine, the file name is just as you said






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