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Paying ransom - results?


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#1 dynamitedave

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Posted 25 September 2014 - 08:20 AM

So my company was hit by Cryptowall. Back ups on external hard drive also infected. No cloud backs up. Boss decided to pay the ransom. We received an exe file and a key file. Ran the exe and it disappeared.  Thinking maybe our virus protection killed it. Has anyone had experience of paying the ransom and getting their files back? If so, what was the procedure for you?

Edited by boopme, 25 September 2014 - 01:43 PM.
Moved to General security


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#2 quietman7

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Posted 25 September 2014 - 04:23 PM

A repository of all current knowledge regarding CryptoWall is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoDefense does and provide information for how to deal with it and possibly decrypt/recover your files. At this time there is no fix tool for CryptoWall.

There is also a lengthy ongoing discussion in this topic: CryptoWall - new variant of CryptoDefense. Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.

...from the above topic.

CryptoWall victims,

If you are thinking about paying the ransom, have decided to pay, or want to help test a few things for me, Please email me at Decryptorbit@outlook.com or PM me first.

There may be other options for you, or can receive assistance with the infection.

Nathan (DecrypterFixer), Security Colleague Post #273

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