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Computer freezing too


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12 replies to this topic

#1 myjoe

myjoe

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Posted 24 September 2014 - 11:02 PM

Hello

 

I, too, am having problems with my computer freezing randomly and have to switch it off completely.  It started a few weeks ago and also had the monitor switching itself on and off too.  For the monitor I updated the drivers at nvidia but it was still doing it intermittently, so today I updated from a Windows update.  However the computer freezing is really bad today (about 6-7 times so far).  I am using:

 

Vista 2007, SP2, 32 bit

Acer Aspire X1800

 

I would really appreciate some assistance.  Please let me know what further info you require (am trying to post this quickly before I freeze again!)

 

Thanks in advance

Mags



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#2 myjoe

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Posted 24 September 2014 - 11:08 PM

http://speccy.piriform.com/results/dOq0kWhBztC6sEkfQLXvy3y

 

Just reading the other post about freezing, so uploaded speccy as per instructions in there, if it helps!

Thanks

Mags



#3 myjoe

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Posted 24 September 2014 - 11:20 PM

Apologies if I am going way off on the wrong track, but I thought I'd post the results from mini toolBox too.

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Margaret (administrator) on 25-09-2014 at 12:15:10
Running from "C:\Users\Margaret\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/25/2014 00:05:14 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (09/25/2014 11:51:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/25/2014 11:50:19 AM) (Source: Perflib) (User: )
Description: WmiApRplC:\Windows\system32\wbem\wmiaprpl.dll4

Error: (09/25/2014 11:50:19 AM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (09/25/2014 11:50:19 AM) (Source: Perflib) (User: )
Description: MSDTCC:\Windows\system32\msdtcuiu.DLL4

Error: (09/25/2014 11:50:19 AM) (Source: Perflib) (User: )
Description: LsaC:\Windows\system32\Secur32.dll4

Error: (09/25/2014 11:50:19 AM) (Source: Perflib) (User: )
Description: ESENTC:\Windows\system32\esentprf.dll4

Error: (09/25/2014 11:50:15 AM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (09/25/2014 11:50:15 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\system32\bitsperf.dll4

Error: (09/25/2014 11:11:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (09/25/2014 11:51:22 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgentAVGIDSDriver

Error: (09/25/2014 11:49:58 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:45:30 AM on 25/09/2014 was unexpected.

Error: (09/25/2014 11:11:00 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgentAVGIDSDriver

Error: (09/25/2014 11:09:34 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:08:26 AM on 25/09/2014 was unexpected.

Error: (09/25/2014 11:05:51 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgentAVGIDSDriver

Error: (09/25/2014 10:15:34 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgentAVGIDSDriver

Error: (09/25/2014 10:14:20 AM) (Source: Print) (User: NT AUTHORITY)
Description: The print spooler failed to share printer Canon Inkjet i6100 with shared resource name Canon Inkjet i6100. Error 2114. The printer cannot be used by others on the network.

Error: (09/25/2014 10:14:20 AM) (Source: Print) (User: NT AUTHORITY)
Description: The print spooler failed to share printer Canon MF5600 Series with shared resource name Canon MF5600 Series. Error 2114. The printer cannot be used by others on the network.

Error: (09/25/2014 10:14:12 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:57:51 AM on 25/09/2014 was unexpected.

Error: (09/25/2014 09:16:23 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgentAVGIDSDriver

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2013-11-20 03:01:28.922
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:01:28.673
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:01:28.407
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:01:28.158
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:01:00.515
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:01:00.234
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:00:59.953
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:00:59.672
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:00:59.329
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-20 03:00:59.017
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Microsoft Security Client\Drivers\Backup\NisDrv\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

 

 Update for Microsoft Office 2007 (KB2508958) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
Acer Arcade Deluxe (HKLM\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 2.6.6326 - CyberLink Corp.)
Acer Arcade Deluxe (Version: 2.6.6326 - CyberLink Corp.) Hidden
Acer eRecovery Management (HKLM\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.00.3006 - Acer Incorporated)
Acer ScreenSaver (HKLM\...\{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}) (Version: 4.01.0718 - Acer Incorporated)
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 2.0.0.0 - Adobe Systems Incorporated)
Acrobat.com (Version: 2.0.0 - Adobe Systems Incorporated) Hidden
Adblock Plus for IE (32-bit) (HKLM\...\{21B632E1-4B3D-4AC2-9ABD-E00544F67D48}) (Version: 1.1 - Eyeo GmbH)
Adblock Plus for IE (HKLM\...\{fd97d1e2-368a-4cd9-af63-8eeff938044a}) (Version: 1.1 - )
Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.5.0.1060 - Adobe Systems Incorporated)
Adobe AIR (Version: 3.5.0.1060 - Adobe Systems Incorporated) Hidden
Adobe Digital Editions (HKLM\...\Digital Editions) (Version:  - )
Adobe Download Assistant (HKLM\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.5 - Adobe Systems Incorporated)
Adobe Download Assistant (Version: 1.2.5 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM\...\Adobe Shockwave Player) (Version: 11.5.6.606 - Adobe Systems, Inc.)
Alice Greenfingers (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112920767}) (Version:  - Oberon Media)
Alien Shooter (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110082360}) (Version:  - Oberon Media)
Apple Application Support (HKLM\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AV Input Selection (HKLM\...\{F429ED71-4A8B-457A-85E4-F6398CE73E58}) (Version: 1.02.0047 - YUAN)
AVG 2012 (HKLM\...\AVG) (Version: 2012.0.1890 - AVG Technologies)
AVG 2012 (Version: 12.0.1869 - AVG Technologies) Hidden
Beyond the Unknown: A Matter of Time (HKLM\...\BFG-Beyond the Unknown - A Matter of Time) (Version:  - )
Beyond the Unknown: A Matter of Time Collector's Edition (HKLM\...\BFG-Beyond the Unknown - A Matter of Time Collector's Edition) (Version:  - )
Big Fish: Game Manager (HKLM\...\BFGC) (Version: 3.3.0.2 - )
BlackBerry App World Browser Plugin (HKLM\...\{7023728C-3AF9-4D4A-8893-5354370CDCAD}) (Version: 4.3.2.7 - Research In Motion Limited)
BlackBerry Desktop Software 7.1 (HKLM\...\BlackBerry_Desktop) (Version: 7.1.0.41 - Research In Motion Ltd.)
BlackBerry Desktop Software 7.1 (Version: 7.1.0.41 - Research In Motion Ltd.) Hidden
Bookworm Adventures (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111940693}) (Version:  - Oberon Media)
Byki (Version: 4.0 - Transparent Language, Inc.) Hidden
Byki Express (HKLM\...\Byki Express) (Version:  - Transparent Language, Inc.)
C:\Program Files\Acer GameZone\GameConsole (HKLM\...\{71C2828F-2678-4675-BDEC-895424861262}_is1) (Version: 2.0.1.6 - Oberon Media, Inc.)
Canon Easy-PhotoPrint EX (HKLM\...\Easy-PhotoPrint EX) (Version:  - )
Canon Easy-WebPrint EX (HKLM\...\Easy-WebPrint EX) (Version:  - )
Canon G.726 WMP-Decoder (HKLM\...\Canon G.726 WMP-Decoder) (Version: 1.1.0.4 - Canon Inc.)
Canon MovieEdit Task for ZoomBrowser EX (HKLM\...\MovieEditTask) (Version: 2.6.0.4 - Canon Inc.)
Canon MP Navigator EX 4.1 (HKLM\...\MP Navigator EX 4.1) (Version:  - )
Canon MX880 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX880_series) (Version:  - )
Canon My Printer (HKLM\...\CanonMyPrinter) (Version:  - )
Canon RAW Image Task for ZoomBrowser EX (HKLM\...\RAW Image Task) (Version: 0.9.3.9 - Canon Inc.)
Canon Solution Menu EX (HKLM\...\CanonSolutionMenuEX) (Version:  - )
Canon Speed Dial Utility (HKLM\...\Speed Dial Utility) (Version:  - )
Canon Utilities CameraWindow (HKLM\...\CameraWindowLauncher) (Version: 7.1.0.2 - Canon Inc.)
Canon Utilities CameraWindow DC (HKLM\...\CameraWindowDC) (Version: 7.1.0.7 - Canon Inc.)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (HKLM\...\CameraWindowDVC6) (Version: 6.4.2.16 - Canon Inc.)
Canon Utilities MyCamera (HKLM\...\MyCamera) (Version: 6.4.0.5 - Canon Inc.)
Canon Utilities MyCamera DC (HKLM\...\MyCameraDC) (Version: 7.0.1.8 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM\...\PhotoStitch) (Version: 3.1.21.45 - Canon Inc.)
Canon Utilities RemoteCapture DC (HKLM\...\RemoteCaptureDC) (Version: 3.0.1.8 - Canon Inc.)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (HKLM\...\RemoteCaptureTask) (Version: 1.7.1.9 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM\...\ZoomBrowser EX) (Version: 6.1.1.21 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM\...\ZoomBrowser EX Memory Card Utility) (Version: 1.1.0.8 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.10 - Piriform)
Chicken Invaders 2 (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110209593}) (Version:  - Oberon Media)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink MediaShow (HKLM\...\InstallShield_{80E158EA-7181-40FE-A701-301CE6BE64AB}) (Version: 4.1.2325 - CyberLink Corp.)
CyberLink MediaShow (Version: 4.1.2325 - CyberLink Corp.) Hidden
CyberLink PowerDirector (HKLM\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.2514 - CyberLink Corp.)
CyberLink PowerDirector (Version: 7.0.2514 - CyberLink Corp.) Hidden
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
Dead Reckoning: Silvermoon Isle Collector's Edition (HKLM\...\BFG-Dead Reckoning - Silvermoon Isle Collector's Edition) (Version:  - )
DHTML Editing Component (HKLM\...\{2EA870FA-585F-4187-903D-CB9FFD21E2E0}) (Version: 6.02.0001 - Microsoft Corporation)
Dream Day First Home (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113832110}) (Version:  - Oberon Media)
Dropbox (HKCU\...\Dropbox) (Version: 2.0.22 - Dropbox, Inc.)
EndNote X6 (HKLM\...\{86B3F2D6-AC2B-0016-8AE1-F2F77F781B0C}) (Version: 16.0.0.6348 - Thomson Reuters)
eSobi v2 (HKLM\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.3.000223 - esobi Inc.)
eSobi v2 (Version: 2.0.3.000223 - esobi Inc.) Hidden
Fall of the New Age (HKLM\...\BFG-Fall of the New Age) (Version:  - )
FeedDemon (HKLM\...\FeedDemon_is1) (Version: 4.0.0.22 - NewsGator Technologies, Inc.)
Fierce Tales: Feline Sight Collector's Edition (HKLM\...\BFG-Fierce Tales - Feline Sight Collectors Edition) (Version:  - )
Fright (HKLM\...\BFG-Fright) (Version:  - )
Galapago (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-111307457}) (Version:  - Oberon Media)
GameXN GO (HKCU\...\Game Organizer) (Version:  - EasyBits Media)
Ghosts of the Past: Bones of Meadows Town Collector's Edition (HKLM\...\BFG-Ghosts of the Past - Bones of Meadows Town Collectors Edition) (Version:  - )
Go-Go Gourmet (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-114072167}) (Version:  - Oberon Media)
Google Chrome (HKLM\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Desktop (HKLM\...\Google Desktop) (Version: 5.9.0911.03589 - Google)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
Hauppauge MCE XP/Vista Software Encoder (2.0.26331) (HKLM\...\Hauppauge MCE2005 Software Encoder) (Version: 2.0.26331 - Hauppauge Computer Works, Inc.)
Hidden Expedition: The Crown of Solomon Collector's Edition (HKLM\...\BFG-Hidden Expedition - The Crown of Solomon Collector's Edition) (Version:  - )
HyperTiles (HKLM\...\HyperTiles) (Version: 1.0.1.0 - NearMap)
IKEA Home Planner (HKLM\...\IKEA Home Planner) (Version:  - )
Insane Cold: Back to the Ice Age (HKLM\...\BFG-Insane Cold - Back to the Ice Age) (Version:  - )
Java Auto Updater (Version: 2.1.6.0 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 17 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Java™ 7 Update 5 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217005FF}) (Version: 7.0.50 - Oracle)
JavaFX 2.1.1 (HKLM\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
K-Lite Codec Pack 7.1.0 (Basic) (HKLM\...\KLiteCodecPack_is1) (Version: 7.1.0 - )
Labyrinths of the World: Shattered Soul Collector's Edition (HKLM\...\BFG-Labyrinths of the World - Shattered Soul Collectors Edition) (Version:  - )
Logitech Desktop Messenger (HKLM\...\{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}) (Version: 2.52.18 - Logitech, Inc.)
Logitech Harmony Remote Software 7 (HKLM\...\{5C6F884D-680C-448B-B4C9-22296EE1B206}) (Version: 7.7.0.0 - Logitech)
Logitech Harmony Remote Software 7 (Version: 7.4.0.5 - Logitech) Hidden
Logitech Webcam Software (HKLM\...\{C27BC2A2-30DD-4014-B22E-63EB0DB572F9}) (Version: 12.10.1113 - Logitech Inc.)
Logitech Webcam Software Driver Package (HKLM\...\lvdrivers_12.10) (Version: 12.10.1110 - Logitech Inc.)
Lost Legends: The Weeping Woman (HKLM\...\BFG-Lost Legends - The Weeping Woman) (Version:  - )
Lost Legends: The Weeping Woman Collector's Edition (HKLM\...\BFG-Lost Legends - The Weeping Woman Collectors Edition) (Version:  - )
Magic Farm (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-114717227}) (Version:  - Oberon Media)
Magic Match Adventures (HKLM\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11408540}) (Version:  - Oberon Media)
MailWasher Free 6.5.2 (HKLM\...\MailWasher Free_is1) (Version:  - FireTrust Limited)
MailWasherPro (HKLM\...\{DE507F73-E58C-4291-BA6B-F2E7FD386E7E}) (Version: 1.20.0 - Firetrust)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Mayan Prophecies: Blood Moon (HKLM\...\BFG-Mayan Prophecies - Blood Moon) (Version:  - )
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 (HKLM\...\Microsoft SQL Server 2005) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2005 (PRIMAVERA) (Version: 9.4.5000.00 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2005 Tools (Version: 9.4.5000.00 - Microsoft Corporation) Hidden
Microsoft SQL Server Management Studio Express (HKLM\...\{4A7A3985-3D9B-4420-AC85-F9FF8DB2170C}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Native Client (HKLM\...\{7670D32F-DAE6-4E49-8C8B-B3F08B5B1686}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server Setup Support Files (English) (HKLM\...\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{E7084B89-69E0-46B3-A118-8F99D06988CD}) (Version: 9.00.5000.00 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 22.0 (x86 en-US) (HKLM\...\Mozilla Firefox 22.0 (x86 en-US)) (Version: 22.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 22.0 - Mozilla)
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyHeritage Family Tree Builder (HKLM\...\Family Tree Builder) (Version: 7.0.0.7129 - MyHeritage.com)
Mystery Case Files: Fate's Carnival Collector's Edition (HKLM\...\BFG-Mystery Case Files - Fates Carnival Collectors Edition) (Version:  - )
Mystery Trackers: Blackrow's Secret Collector's Edition (HKLM\...\BFG-Mystery Trackers - Blackrows Secret Collectors Edition) (Version:  - )
Myths of the World: Of Fiends and Fairies (HKLM\...\BFG-Myths of the World - Of Fiends and Fairies) (Version:  - )
MyWinLocker (HKLM\...\{68301905-2DEA-41CE-A4D4-E8B443B099BA}) (Version: 3.1.36.0 - EgisTec)
Nevertales: Shattered Image Collector's Edition (HKLM\...\BFG-Nevertales - Shattered Image Collectors Edition) (Version:  - )
NTI Backup Now 5 (HKLM\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.616 - NewTech Infosystems)
NTI Backup Now Standard (Version: 5.1.2.616 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.2.6509 - NewTech Infosystems)
NTI Media Maker 8 (Version: 8.0.2.6509 - NewTech Infosystems) Hidden
NVIDIA 3D Vision Controller Driver 340.50 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 340.50 - NVIDIA Corporation)
NVIDIA Control Panel 340.52 (Version: 340.52 - NVIDIA Corporation) Hidden
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.12.5896 - NVIDIA Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.1.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.157.1165 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA Update 15.3.33 (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 15.3.33 - NVIDIA Corporation) Hidden
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Ominous Objects: Family Portrait Collector's Edition (HKLM\...\BFG-Ominous Objects - Family Portrait Collectors Edition) (Version:  - )
OpenAL (HKLM\...\OpenAL) (Version:  - )
PhoTransEdit (HKLM\...\{4D905890-5435-49D8-B33B-37243F35ADAB}) (Version: 1.6.0 - <no manufacturer>)
Pre-Paid Telstra WIFI 4G (HKLM\...\{E6051155-B0FE-4E88-A7A7-A2BA8C1E7D4C}_is1) (Version: 8.2088.0.1B09 - ZTE Corporation)
PuppetShow: Lightning Strikes Collector's Edition (HKLM\...\BFG-PuppetShow - Lightning Strikes Collector's Edition) (Version:  - )
QuickTime (HKLM\...\{0E64B098-8018-4256-BA23-C316A43AD9B0}) (Version: 7.72.80.56 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5789 - Realtek Semiconductor Corp.)
Remote Control USB Driver (HKLM\...\{8471021C-F529-43DE-84DF-3612E10F58C4}) (Version: 2.3.2.317 - )
ResearchSoft Direct Export Helper (HKLM\...\ResearchSoft Direct Export Helper) (Version:  - )
Sable Maze: Forbidden Garden Collector's Edition (HKLM\...\BFG-Sable Maze - Forbidden Garden Collectors Edition) (Version:  - )
Samsung_MonSetup (HKLM\...\{8EA79DBF-D637-448A-89D6-410A087A4493}) (Version: 1.00.0000 - Samsung)
Seagate Dashboard (HKLM\...\{C3A11907-930D-41AC-A135-CC3B12F92011}) (Version: 1.1.0.1421 - Memeo Inc.)
Seedonk (HKLM\...\{1636397E-519F-443C-9AF3-2FB044FA59DD}) (Version: 1.3.3 - Seedonk Inc.)
Segoe UI (Version: 15.4.2271.0615 - Microsoft Corp) Hidden
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.6.8442 - Skype Technologies S.A.)
Skype™ 6.13 (HKLM\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.13.104 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
TimeLeft (HKLM\...\TIMELEFT3_is1) (Version: 3.59 - NesterSoft Inc.)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
VLC media player 2.0.6 (HKLM\...\VLC media player) (Version: 2.0.6 - VideoLAN)
Windows 7 Upgrade Advisor (HKLM\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
Windows Driver Package - YUAN TV DRIVER (cxpl_mhd) Media  (03/21/2009 6.0.32.0057) (HKLM\...\326BA04359C3B12BD6FCBA393E34B24B2D0454FE) (Version: 03/21/2009 6.0.32.0057 - YUAN TV DRIVER)
Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
ZTE LTE Device USB Driver (HKLM\...\{00C1EF09-B5B7-4082-B1F4-C35CE7A7FCA9}) (Version:  - ZTE Corporation)

========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 3070.32 MB
Available physical RAM: 1642.48 MB
Total Pagefile: 6360.82 MB
Available Pagefile: 4805.32 MB
Total Virtual: 2047.88 MB
Available Virtual: 1957.2 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:458.75 GB) (Free:316.86 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:458.76 GB) (Free:458.64 GB) NTFS

========================= Users: ========================================

User accounts for \\MARGARET-PC

Administrator            Guest                    Margaret                

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini081314-01.dmp

**** End of log ****



#4 Jared44

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Posted 25 September 2014 - 01:30 PM

Driver Verifier might give us a faulting driver if that's the case.

 

What is Driver Verifier?

Driver Verifier monitors Windows kernel-mode drivers, graphics drivers, and even 3rd party drivers to detect illegal function calls or actions that might corrupt the system. Driver Verifier can subject the Windows drivers to a variety of stresses and tests to find improper behavior.

Essentially, if there's a 3rd party driver believed to be causing the issues at hand, enabling Driver Verifier will help us see which specific driver is causing the problem.

Before enabling Driver Verifier, it is recommended to create a System Restore Point:

Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"

How to enable Driver Verifier:

Start > type "verifier" without the quotes > Select the following options -

1. Select - "Create custom settings (for code developers)"
2. Select - "Select individual settings from a full list"
3. Check the following boxes -
- Special Pool
- Pool Tracking
- Force IRQL Checking
- Deadlock Detection
- Security Checks (Windows 7 & 8/8.1)
- DDI compliance checking (Windows 8/8.1)
- Miscellaneous Checks
4. Select - "Select driver names from a list"
5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
6. Check EVERY box that is NOT provided by Microsoft / Microsoft Corporation.
7. Click on Finish.
8. Restart.

Important information regarding Driver Verifier:

- If Driver Verifier finds a violation, the system will BSOD. To expand on this a bit more for the interested, specifically what Driver Verifier actually does is it looks for any driver making illegal function calls, causing memory leaks, etc. When and/if this happens, system corruption occurs if allowed to continue. When Driver Verifier is enabled per my instructions above, it is monitoring all 3rd party drivers (as we have it set that way) and when it catches a driver attempting to do this, it will quickly flag that driver as being a troublemaker, and bring down the system safely before any corruption can occur.

- After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will detect it in violation almost straight away, and as stated above, that will cause / force a BSOD.

If this happens, do not panic, do the following:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > Search > type "cmd" without the quotes.

- To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.
 Restart and boot into normal Windows.

If your OS became corrupt or you cannot boot into Windows after disabling verifier via Safe Mode:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > type "system restore" without the quotes.

- Choose the restore point you created earlier.

-- Note that Safe Mode for Windows 8/8.1 is a bit different, and you may need to try different methods: 5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1

How long should I keep Driver Verifier enabled for?

I recommend keeping it enabled for at least 24 hours. If you don't BSOD by then, disable Driver Verifier. I will usually say whether or not I'd like for you to keep it enabled any longer.

My system BSOD'd with Driver Verifier enabled, where can I find the crash dumps?

- If you have the system set to generate Small Memory Dumps, they will be located in %systemroot%\Minidump.

- If you have the system set to generate Kernel-Memory Dumps, it will be located in %systemroot%[B] and labeled [B]MEMORY.DMP.



#5 myjoe

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Posted 25 September 2014 - 06:11 PM

Hello Jared44

 

Many thanks for your reply and help.  Have just done the above and no BSOD.  So I just wait and see for the 24 hours you recommend?  Anything further I should be doing?

 

Again, thanks for taking the time to help with this; something I would never have known to do myself nor have the confidence to do without your expertise and knowledge.

Regards

Mags



#6 Jared44

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Posted 26 September 2014 - 02:09 AM

Excellent news, any other problems let me know.

#7 myjoe

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Posted 26 September 2014 - 08:16 PM

Hello Jared44

 

Sorry to say my computer froze again this morning!  Look forward to any further assistance/advice from you.

Many thanks

Mags



#8 Jared44

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Posted 27 September 2014 - 02:46 AM

if DV isn't showing anything then we're probably looking at a hardware fault.
What are you doing when it crashes?
Can you check your temperatures to make sure you aren't overheating?

#9 myjoe

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Posted 27 September 2014 - 03:39 AM

Hi

 

I'm 99% sure I'm always just browsing the net either with Chrome or IE when it happens.  Or perhaps using word/excel.

Here's the temperatures from Speccy just now

http://speccy.piriform.com/results/DCZEUkvbkHjII8EQ5tjIICv

 

thank you



#10 Jared44

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Posted 27 September 2014 - 03:47 AM

Are your network drivers to up date?

You should update them if not.



#11 myjoe

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Posted 27 September 2014 - 04:11 AM

Hi

Yes, they are up to date (I did this recently too and just checked again).



#12 johnebadbak

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Posted 06 October 2014 - 05:41 AM

Percentage of memory in use: 46% 
Total physical RAM: 3070.32 MB

 

enter the task manager and check performance on cpu and memory usage with the machine just showing the desktop.

 

If the usage corresponds to the above amount then you need to

enter msconfig (in the run box) press enter  and uncheck all your  programs not required to run at startup.

leaving the system ones ticked.



#13 myjoe

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Posted 06 October 2014 - 05:41 PM

Hi

 

Thanks for help.

the cpu was 1% and memory was 33%.  I've only got 2 extra programs that run at startup - Mailwasher and Timeleft. Since my last post, I've only experience the freeze twice, which is a great improvement!

 

thanks again

mags






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