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BSOD Win7 IRQL_GT_ZERO_AT_SYSTEM_SERVICE


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#1 adamus007p

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Posted 24 September 2014 - 05:25 PM

Hello Guys,

 

I need your help. I had 2nd time BSOD. I don't know why it happen, what cause a problem.

 

May you help me and analize my dumps?

 

 

i have attached two dumps and log from speccy:

http://speccy.piriform.com/results/2qKNCVn7wtmypS6Sk6wThiG

 

some extra logs in attachement.

 

Mod Edit:  Pasted MTB log into post - Hamluis.

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Mike (administrator) on 25-09-2014 at 00:17:38
Running from "F:\Programs\report"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/24/2014 11:59:06 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "37.0.2062.103,language="*",type="win32",version="37.0.2062.103"1".
Dependent Assembly 37.0.2062.103,language="*",type="win32",version="37.0.2062.103" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (09/24/2014 11:59:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "37.0.2062.103,language="*",type="win32",version="37.0.2062.103"1".
Dependent Assembly 37.0.2062.103,language="*",type="win32",version="37.0.2062.103" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (09/24/2014 11:58:52 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "37.0.2062.103,language="*",type="win32",version="37.0.2062.103"1".
Dependent Assembly 37.0.2062.103,language="*",type="win32",version="37.0.2062.103" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (09/24/2014 11:54:59 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "37.0.2062.103,language="*",type="win32",version="37.0.2062.103"1".
Dependent Assembly 37.0.2062.103,language="*",type="win32",version="37.0.2062.103" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (09/24/2014 11:46:43 PM) (Source: vmauthd) (User: )
Description: Cannot find perfmon object in array returned by perfDLL, index=0

 

Error: (09/24/2014 11:46:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "37.0.2062.103,language="*",type="win32",version="37.0.2062.103"1".
Dependent Assembly 37.0.2062.103,language="*",type="win32",version="37.0.2062.103" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (09/23/2014 10:41:20 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "37.0.2062.103,language="*",type="win32",version="37.0.2062.103"1".
Dependent Assembly 37.0.2062.103,language="*",type="win32",version="37.0.2062.103" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (09/23/2014 04:11:22 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "37.0.2062.103,language="*",type="win32",version="37.0.2062.103"1".
Dependent Assembly 37.0.2062.103,language="*",type="win32",version="37.0.2062.103" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (09/23/2014 04:05:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 32.0.1.5367, time stamp: 0x541259dd
Faulting module name: mozalloc.dll, version: 32.0.1.5367, time stamp: 0x541225d2
Exception code: 0x80000003
Fault offset: 0x0000141b
Faulting process id: 0x6258
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

 

Error: (09/20/2014 08:00:03 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "37.0.2062.103,language="*",type="win32",version="37.0.2062.103"1".
Dependent Assembly 37.0.2062.103,language="*",type="win32",version="37.0.2062.103" could not be found.
Please use sxstrace.exe for detailed diagnosis.

System errors:
=============
Error: (09/24/2014 11:57:07 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: 490@01010004

 

Error: (09/24/2014 11:46:29 PM) (Source: BugCheck) (User: )
Description: 0x0000004a (0x000000007793132a, 0x0000000000000002, 0x0000000000000000, 0xfffff8801f2efb60)C:\Windows\MEMORY.DMP092414-11980-01

 

Error: (09/24/2014 11:46:28 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 23:42:12 on ?2014-?09-?24 was unexpected.

 

Error: (09/22/2014 10:54:48 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.12.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.

 

Error: (09/21/2014 09:02:51 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.

 

Error: (09/21/2014 09:02:51 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 552.

 

Error: (09/21/2014 09:02:46 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.

 

Error: (09/21/2014 09:02:46 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 552.

 

Error: (09/21/2014 09:02:42 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.

 

Error: (09/21/2014 09:02:42 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 552.

Microsoft Office Sessions:
=========================

 

=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
AccelerometerP11 (Version: 2.00.11.22)
Accurate Monitor for Search Engines 2.9
Adobe AIR (Version: 15.0.0.249)
Adobe Flash Player 15 ActiveX (Version: 15.0.0.167)
Adobe Flash Player 15 Plugin (Version: 15.0.0.152)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Atomic Mail Verifier 8.12.0.52 (Version: 8.12.0.52)
Bitdefender Total Security (Version: 17.23.0.996)
CamStudio Lossless Codec v1.5 (Version: 1.5)
Camtasia Studio 8 (Version: 8.0.4.1060)
CCleaner (Version: 4.17)
ChomikBox (Version: 2.0.8.0)
Cisco Networking Academy curriculum 4.0.0.0
CPUID CPU-Z 1.69.2
CPUID HWMonitor 1.23
CuteRank 3.5.9 (Version: 3.5.9)
DAEMON Tools Lite (Version: 4.49.1.0356)
Defraggler (Version: 2.18)
Dell Mobile Broadband Manager (Version: 6.1.24.2)
Dell Wireless HSPA Mini-Card Drivers (Version: 7.0.0.4)
Detektor Winampa (Version: 1.0.0.1)
DriverEasy 4.7.7 (Version: 4.7.7.0)
Evernote v. 5.6.4 (Version: 5.6.4.4632)
FileZilla Client 3.9.0.3 (Version: 3.9.0.3)
Foxit PDF Creator Toolbar (Version: 1.15.4.0)
Foxit PDF Creator Toolbar Updater (Version: 1.2.2.23821)
Foxit Reader (Version: 4.3.1.323)
Glary Utilities PRO 5.6 (Version: 5.6.0.13)
Google AdWords Editor (Version: 10.3.2)
Google Chrome (Version: 37.0.2062.120)
Google Update Helper (Version: 1.3.24.15)
HD Tune Pro 5.50
HDD Health v4.2
Intel® Management Engine Components (Version: 10.0.0.1204)
Intel® Management Engine Components (Version: 9.5.10.1550)
Intel® PRO/Wireless Driver (Version: 16.01.3000.0512)
Intel® Processor Graphics (Version: 9.17.10.3517)
Intel® PROSet/Wireless Software for Bluetooth® Technology(patch version 17.0.1412.3) (Version: 17.0.1401.0428)
Intel® Rapid Storage Technology (Version: 12.8.0.1016)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® vPro™ Platform Solution Manager (Version: 1.0.7)
Intel® PROSet/Wireless Software (Version: 16.1.3)
Intel® PROSet/Wireless WiFi Software (Version: 16.01.3000.0254)
Intel® Trusted Connect Service Client (Version: 1.28.487.1)
Intel® vPro™ Module for PowerShell (Version: 3.2.4)
Intel® Watchdog Timer Driver (Intel® WDT)
Java 7 Update 60 (64-bit) (Version: 7.0.600)
Java 7 Update 60 (Version: 7.0.600)
Java 8 Update 20 (64-bit) (Version: 8.0.200)
Java 8 Update 5 (64-bit) (Version: 8.0.50)
Java Auto Updater (Version: 2.8.20.26)
Java SE Development Kit 8 Update 20 (64-bit) (Version: 8.0.200.26)
Java™ SE Development Kit 6 Update 25 (64-bit) (Version: 1.6.0.250)
JavaFX 2.1.1 (Version: 2.1.1)
Jitsi (Version: 2.4.4997)
JMicron Flash Media Controller Driver (Version: 1.0.55.0)
K-Lite Mega Codec Pack 10.2.0 (Version: 10.2.0)
Malwarebytes Anti-Malware wersja 2.0.2.1012 (Version: 2.0.2.1012)
Market Samurai (Version: 0.93.35)
Maxthon Cloud Browser (Version: 4.3.2.1000)
Microsoft .NET Framework 4.5.1 (PLK) (Version: 4.5.50938)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (German) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Ultimate 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (Polish) 2007 (Version: 12.0.4518.1020)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Web Platform Installer 4.0 (Version: 4.0.1692)
Mozilla Firefox 32.0.2 (x86 pl) (Version: 32.0.2)
Mozilla Maintenance Service (Version: 29.0)
Mozilla Thunderbird 31.1.2 (x86 pl) (Version: 31.1.2)
Netwaiting (Version: 2.5.59)
nLite 1.4.9.1 (Version: 1.4.9.1)
Notepad++ (Version: 6.6.9)
NVIDIA 3D Vision Driver 337.88 (Version: 337.88)
NVIDIA Control Panel 337.88 (Version: 337.88)
NVIDIA Graphics Driver 337.88 (Version: 337.88)
NVIDIA HD Audio Driver 1.3.30.1 (Version: 1.3.30.1)
NVIDIA Install Application (Version: 2.1002.154.1168)
NVIDIA Network Service (Version: 1.0)
NVIDIA Optimus Update 12.4.67 (Version: 12.4.67)
NVIDIA PhysX (Version: 9.13.1220)
NVIDIA PhysX System Software 9.13.1220 (Version: 9.13.1220)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6514)
NVIDIA Update Core (Version: 12.4.67)
Opera 12.16 (Version: 12.16.1860)
Opera Stable 24.0.1558.61 (Version: 24.0.1558.61)
Oracle VM VirtualBox 4.2.12 (Version: 4.2.12)
Pamela Basic 4.8 (Version: 4.8)
PDF Architect (Version: 1.0.51.8724)
PDFCreator (Version: 1.7.3)
Qualcomm Gobi 2000 Package for Dell (Version: 1.1.170)
Quickset64 (Version: 11.0.10)
Realtek Ethernet Controller Driver (Version: 7.86.508.2014)
Realtek High Definition Audio Driver (Version: 6.0.1.7183)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.1.36.0)
Screaming Frog SEO Spider (Version: 0.01)
SendBlaster 3 (Version: 003.001.00006)
SeoStatMini (Version: 1.0.2.115)
SIMCardReaderPro (Version: 1.0.0)
Skype Click to Call (Version: 7.3.16540.9015)
Skype™ 6.20 (Version: 6.20.104)
SoftFuse Password Generator Free 2.5.2 (Version: 2.5.2)
ST Microelectronics 3 Axis Digital Accelerometer Solution (Version: 4.11.0028)
Synaptics Pointing Device Driver (Version: 16.0.4.0)
System Ninja version 3.0.3 (Version: 3.0.3)
System Requirements Lab for Intel (Version: 4.5.5.0)
TeamViewer 8 (Version: 8.0.30992)
tools-freebsd (Version: 8.4.5.14951)
tools-windows (Version: 8.4.5.14951)
TortoiseSVN 1.8.8.25755 (64 bit) (Version: 1.8.25755)
Total Commander 64-bit (Remove or Repair) (Version: 8.51a)
TrueCrypt (Version: 7.1a)
Undelete 360
VCE Exam Simulator Demo
Visual CertExam Suite
VLC media player 2.1.2 (Version: 2.1.2)
VLC media player 2.1.3 (Version: 2.1.3)
VMware Player (Version: 3.1.3.14951)
Waterfox (Version: 18.0.1)
Winamp (Version: 5.666 )
WinSCP 5.5.2 (Version: 5.5.2)
WinSetupFromUSB
WinUtilities Free Memory Optimizer 6.0
Wise Data Recovery 3.19
Xenu's Link Sleuth (Version: 1.3.8)
Xirrus Wi-Fi Inspector (Version: 1.2.1.4)
XnView 2.13 (Version: 2.13)

 

========================= Memory info: ===================================

Percentage of memory in use: 65%
Total physical RAM: 16278.17 MB
Available physical RAM: 5644.9 MB
Total Pagefile: 32554.52 MB
Available Pagefile: 19146.52 MB
Total Virtual: 4095.88 MB
Available Virtual: 3947.12 MB

 

========================= Partitions: =====================================

1 Drive c: (sys ssd) (Fixed) (Total:97.66 GB) (Free:6.76 GB) NTFS
2 Drive d: (ssdb-lin) (Fixed) (Total:29.3 GB) (Free:7.49 GB) NTFS
3 Drive e: (ssdb4) (Fixed) (Total:169.92 GB) (Free:54.5 GB) NTFS
4 Drive f: (sshb4) (Fixed) (Total:180.06 GB) (Free:1.59 GB) NTFS
6 Drive y: (sys ssd) (Fixed) (Total:97.66 GB) (Free:8.75 GB) NTFS
7 Drive z: (ssd data) (Fixed) (Total:140.82 GB) (Free:4.86 GB) NTFS

 

========================= Users: ========================================

User accounts for \\VTY40

__vmware_user__          Administrator            Guest                   
Mike                    

**** End of log ****

 

 

 

Thank you for your time and help :)

Attached Files


Edited by hamluis, 24 September 2014 - 06:24 PM.


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#2 hamluis

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Posted 24 September 2014 - 06:37 PM

Glary Utilities PRO 5.6 (Version: 5.6.0.13)

WinUtilities Free Memory Optimizer 6.0
Wise Data Recovery 3.19

 

I would uninstall each of the above completely...followed by running the chkdsk /r command...followed by running the sfc /scannow command.

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

There is an indicator that BitDefender may be corrupted and needs to be uninstalled/reinstalled.

 

Then...see how the system runs.

 

Louis


Edited by hamluis, 24 September 2014 - 06:43 PM.


#3 sflatechguy

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Posted 24 September 2014 - 07:11 PM

It also appears one or more of your Firefox plugins is corrupt or outdated. Run the plugin check utility. https://www.mozilla.org/en-US/plugincheck/



#4 Jared44

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Posted 25 September 2014 - 01:20 PM

I'll just follow this thread and see how things go. I don't want to confuse anybody with different replies so if people start running out of ideas I'll try and give some advice.






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