I have a hp pavillion win7 pc that as of late has been experiencing bsod. I have an issue to which the pc wont even boot if there is any devices plugged into the usb port.
It has a AMD Phenom II N640 Dual Core Processor 2.90Ghz with 4Gb ram and 500Gb hard drive
As far as test ran i have checked the core temp (which is normal)
I have checked the bios including updating them as well as rolling them back to the original bios.
I have did a system restore, as well as a complete pc reset to the original manufacture status.
I have did a memtest
I checked the drives etc... and everything has passed with no problems.
I scanned for viruses as welll as cleaned th pc and defragged, basically every type to cleaning procedure you can do.
I did the unplug the pc and take out the battery etc... trick and that did work for awhile.
I opened and dusted out the inside of the pc, as well as checked the fans for dust/dirt/debris.
I tested the system memory as well as the hard disk drive.(which is not a ssd)
Here is the error message i receive every single time.
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
thats the windows error message and this is what came up from bluescreen viewer program
Dump File : 091914-61355-01.dmp
Crash Time : 9/19/2014 1:53:36 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0480d038
Parameter 3 : 00000000`b62ea000
Parameter 4 : 00000000`e8000175
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091914-61355-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 274,600
Dump File Time : 9/19/2014 1:55:57 AM
I also scanned with hijack this and saw no errors. But due to how long the report is i felt it would be to long to post in a reply.
Anyhow ive tried just about everything i could think of but i know i dont know everything and any help, insight or suggestions would be greatly appreciated.
Edited by sincere, 24 September 2014 - 01:53 PM.