Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ShopperPro Hidden File Can't Delete


  • Please log in to reply
4 replies to this topic

#1 Em2014

Em2014

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:09:15 PM

Posted 24 September 2014 - 11:00 AM

I stupidly downloaded what I thought was an update to iTunes but instead downloaded ShopperPro. I now have pop ups, a sluggish pc, and who knows what else. I'm on Windows 7. How do I delete the hidden files?

 

I can see them greyed out but can't delete. When I try I get "Folder Access Denied. You require permission from Administrators to make changes to this folder."

 

I tried to delete through the cmd prompt but it can't see the folder. It doesn't list it in the directory.

 

Any help would be greatly appreciated!



BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,440 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:15 PM

Posted 24 September 2014 - 12:00 PM

Hello Em2014,
You see them in Control Panel, Uninstall?

Run these 2items first.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Em2014

Em2014
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:09:15 PM

Posted 24 September 2014 - 12:18 PM

Your solution worked. The pesky hidden files are gone. I think I love you.
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by Mari (administrator) on 24-09-2014 at 12:04:47
Running from "C:\Users\Mari\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Mari-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : localdomain
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : localdomain
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : A4-BA-DB-FA-A6-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4560:1953:9a0:3dbf%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.2.218(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, September 24, 2014 9:38:36 AM
   Lease Expires . . . . . . . . . . : Wednesday, September 24, 2014 12:38:36 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 245676763
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-68-F7-A5-A4-BA-DB-FA-A6-DC
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  internet.localdomain
Address:  192.168.2.1
 
Name:    google.com
Addresses:  167.142.232.42
 167.142.232.48
 167.142.232.16
 167.142.232.38
 167.142.232.24
 167.142.232.49
 167.142.232.57
 167.142.232.59
 167.142.232.27
 167.142.232.46
 167.142.232.31
 167.142.232.35
 167.142.232.20
 167.142.232.26
 167.142.232.37
 167.142.232.53
 
 
Pinging google.com [167.142.232.53] with 32 bytes of data:
Reply from 167.142.232.53: bytes=32 time=5ms TTL=58
Reply from 167.142.232.53: bytes=32 time=5ms TTL=58
 
Ping statistics for 167.142.232.53:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 5ms, Average = 5ms
Server:  internet.localdomain
Address:  192.168.2.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=39ms TTL=51
Reply from 98.138.253.109: bytes=32 time=39ms TTL=51
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 39ms, Maximum = 39ms, Average = 39ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...a4 ba db fa a6 dc ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1    192.168.2.218     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link     192.168.2.218    266
    192.168.2.218  255.255.255.255         On-link     192.168.2.218    266
    192.168.2.255  255.255.255.255         On-link     192.168.2.218    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.2.218    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.2.218    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    266 fe80::/64                On-link
 10    266 fe80::4560:1953:9a0:3dbf/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/24/2014 11:31:37 AM) (Source: MsiInstaller) (User: Mari-PC)
Description: Product: Should I Remove It -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/24/2014 11:29:36 AM) (Source: MsiInstaller) (User: Mari-PC)
Description: Product: Should I Remove It -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/23/2014 04:08:07 PM) (Source: MsiInstaller) (User: Mari-PC)
Description: Product: Adobe Reader XI (11.0.08) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011009}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (09/23/2014 03:20:27 PM) (Source: MsiInstaller) (User: Mari-PC)
Description: Product: SpyHunter -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/23/2014 01:11:49 PM) (Source: MsiInstaller) (User: Mari-PC)
Description: Product: Adobe Reader XI (11.0.08) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011009}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (09/23/2014 11:35:57 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (09/23/2014 11:07:51 AM) (Source: MsiInstaller) (User: Mari-PC)
Description: Product: Apple Mobile Device Support -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/23/2014 10:04:56 AM) (Source: MsiInstaller) (User: Mari-PC)
Description: Product: Apple Mobile Device Support -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/23/2014 09:38:57 AM) (Source: MsiInstaller) (User: Mari-PC)
Description: Product: Apple Mobile Device Support -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/18/2014 04:06:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8050
 
 
System errors:
=============
Error: (09/23/2014 04:07:24 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
{9d5747ee-0448-4681-8337-1555de75a3b6}w64
 
Error: (09/23/2014 04:07:23 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147467259
 
Error: (09/23/2014 01:08:35 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
{9d5747ee-0448-4681-8337-1555de75a3b6}w64
 
Error: (09/23/2014 01:08:31 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147467259
 
Error: (09/18/2014 11:47:57 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR10.
 
Error: (09/11/2014 00:28:02 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR9.
 
Error: (09/11/2014 03:31:59 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
{9d5747ee-0448-4681-8337-1555de75a3b6}w64
 
Error: (09/11/2014 03:31:58 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error: 
%%-2147467259
 
Error: (09/10/2014 04:15:49 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR10.
 
Error: (09/09/2014 03:04:28 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk5\DR9.
 
 
Microsoft Office Sessions:
=========================
Error: (09/24/2014 11:31:37 AM) (Source: MsiInstaller)(User: Mari-PC)
Description: Product: Should I Remove It -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/24/2014 11:29:36 AM) (Source: MsiInstaller)(User: Mari-PC)
Description: Product: Should I Remove It -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/23/2014 04:08:07 PM) (Source: MsiInstaller)(User: Mari-PC)
Description: Adobe Reader XI (11.0.08){AC76BA86-7AD7-0000-2550-7A8C40011009}1625(NULL)(NULL)(NULL)
 
Error: (09/23/2014 03:20:27 PM) (Source: MsiInstaller)(User: Mari-PC)
Description: Product: SpyHunter -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/23/2014 01:11:49 PM) (Source: MsiInstaller)(User: Mari-PC)
Description: Adobe Reader XI (11.0.08){AC76BA86-7AD7-0000-2550-7A8C40011009}1625(NULL)(NULL)(NULL)
 
Error: (09/23/2014 11:35:57 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
 
Error: (09/23/2014 11:07:51 AM) (Source: MsiInstaller)(User: Mari-PC)
Description: Product: Apple Mobile Device Support -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/23/2014 10:04:56 AM) (Source: MsiInstaller)(User: Mari-PC)
Description: Product: Apple Mobile Device Support -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/23/2014 09:38:57 AM) (Source: MsiInstaller)(User: Mari-PC)
Description: Product: Apple Mobile Device Support -- Object already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (09/18/2014 04:06:50 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8050
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-06-18 09:49:14.513
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume6\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-06-18 09:49:14.422
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume6\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
 
=========================== Installed Programs ============================
Ad-Aware Antivirus (HKLM\...\{E39A80AE-0CC0-43EE-AB6B-BE11DC4F969F}_AdAwareUpdater) (Version: 11.3.6321.0 - Lavasoft)
AdAwareInstaller (Version: 11.3.6321.0 - Lavasoft) Hidden
AdAwareUpdater (Version: 11.3.6321.0 - Lavasoft) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9120 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9120 - Adobe Systems Inc.) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\{6E9EF98E-259E-416D-B5F8-0ABDB99942CE}) (Version: 10.1.52.14 - Adobe Systems, Inc.)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.125 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
AntimalwareEngine (Version: 3.0.0.56 - Lavasoft) Hidden
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.17 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version:  - Microsoft)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
FileZilla Client 3.9.0.5 (HKLM-x32\...\FileZilla Client) (Version: 3.9.0.5 - Tim Kosse)
FileZilla Server (HKLM-x32\...\FileZilla Server) (Version: beta 0.9.43 - FileZilla Project)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.120 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
HiJackThis (HKLM-x32\...\{45A66726-69BC-466B-A7A4-12FCBA4883D7}) (Version: 1.0.0 - Trend Micro)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
iTunes (HKLM\...\{77DE5105-D05E-448C-96CB-7FA381903753}) (Version: 11.3.1.2 - Apple Inc.)
Java Auto Updater (x32 Version: 2.0.2.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 20 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
Java™ 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
KONICA MINOLTA C364Series(PS_PCL_FAX) (HKLM\...\KONICA MINOLTA C364Series Installer(PS_PCL_FAX)) (Version:  - KONICA MINOLTA)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Standard 2010 (HKLM-x32\...\Office14.STANDARD) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Standard 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.4 - NVIDIA Corporation)
NVIDIA PhysX (HKLM-x32\...\{C5C1C0F0-D62F-4DBF-81D4-D7EF397C228B}) (Version: 9.09.0814 - NVIDIA Corporation)
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
PxMergeModule (x32 Version: 1.00.0000 - Your Company Name) Hidden
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5951 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Sparkol VideoScribe (HKLM-x32\...\Sparkol VideoScribe 1.3.26) (Version: 1.3.26 - Sparkol)
Sparkol VideoScribe (x32 Version: 1.3.26 - Sparkol) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1146 - SUPERAntiSpyware.com)
Trojan Killer (HKLM-x32\...\GridinSoft Trojan Killer) (Version: 2.2.4.7 - GridinSoft LLC)
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.STANDARD_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.STANDARD_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.STANDARD_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.STANDARD_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.STANDARD_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 23%
Total physical RAM: 12278.99 MB
Available physical RAM: 9405.72 MB
Total Pagefile: 24556.16 MB
Available Pagefile: 21827.44 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.42 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:1386.34 GB) (Free:1271.14 GB) NTFS
3 Drive e: () (Removable) (Total:1.91 GB) (Free:1.4 GB) FAT
5 Drive g: (G-RAID) (Fixed) (Total:3725.91 GB) (Free:3546.47 GB) NTFS
6 Drive j: (G-RAID2) (Fixed) (Total:3726.03 GB) (Free:3504.12 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MARI-PC
 
Administrator            Guest                    Mari                     
 
 
**** End of log ****
 
Here is the AdwCleaner Results. 
 
# AdwCleaner v3.310 - Report created 24/09/2014 at 12:08:48
# Updated 12/09/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Mari - MARI-PC
# Running from : C:\Users\Mari\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
[#] Service Deleted : {9d5747ee-0448-4681-8337-1555de75a3b6}w64
 
***** [ Files / Folders ] *****
 
[#] Folder Deleted : C:\Program Files (x86)\Linkey
[#] Folder Deleted : C:\Program Files (x86)\SearchProtect
[#] Folder Deleted : C:\Program Files (x86)\Settings Manager
[#] Folder Deleted : C:\Program Files (x86)\ShopperPro
[#] Folder Deleted : C:\Program Files (x86)\Common Files\Goobzo
[#] Folder Deleted : C:\Program Files\Linkey
[#] Folder Deleted : C:\Program Files\Settings Manager
[#] Folder Deleted : C:\Program Files\ShopperPro
[#] Folder Deleted : C:\Users\Mari\AppData\Roaming\Linkey
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Proxy
Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp
Key Deleted : HKLM\SOFTWARE\Proxy
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17280
 
 
-\\ Google Chrome v37.0.2062.120
 
[ File : C:\Users\Mari\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [1934 octets] - [17/06/2014 14:05:18]
AdwCleaner[R1].txt - [879 octets] - [17/06/2014 15:30:54]
AdwCleaner[R2].txt - [1706 octets] - [24/09/2014 12:07:31]
AdwCleaner[S0].txt - [1992 octets] - [17/06/2014 14:05:52]
AdwCleaner[S1].txt - [939 octets] - [17/06/2014 15:31:41]
AdwCleaner[S2].txt - [1868 octets] - [24/09/2014 12:08:48]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1928 octets] ##########


#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,440 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:15 PM

Posted 24 September 2014 - 01:19 PM

I like being loved :) You're welcome!!

I recommend you delete these in Control Panel and reboot.

Java™ 6 Update 20 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)

Java™ 6 Update 20 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.200 - Sun Microsystems, Inc.)
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Em2014

Em2014
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:09:15 PM

Posted 24 September 2014 - 01:44 PM

OK. Deleted Java Updaters and rebooted. Thank you again boopme. The sun is shining a little brighter here now :)






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users