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DRIVER_IRQL_NOT_LESS_OR_EQUAL NETIO.SYS


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10 replies to this topic

#1 EngMElgazzar

EngMElgazzar

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Posted 24 September 2014 - 08:04 AM

hi everybody, i have a problem..it is the first time i use utorrent and after little time i start utorrent for first time.. a blue screen appears and says: 

DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)...i do not know what the problem is...when i close the utorrent the problem disappears...i realy do not know if the reason is utorrnet or not..can you help me please?

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#2 dc3

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Posted 24 September 2014 - 11:54 AM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Jared44

Jared44

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Posted 24 September 2014 - 12:27 PM

Can you upload the dump files for analysis.

Go to

C:\Windows\minidump

Upload all those files by copying them to the desktop and compressing them in a single .zip folder.

Or even better, upload a Kernel memory dump.

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:

C:\Windows\memory.dmp

Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.

#4 EngMElgazzar

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Posted 25 September 2014 - 06:33 AM

speccy:   http://speccy.piriform.com/results/LXHJpTmjSOdJQseTFNOtZsl

 

minitoolbox:

========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/25/2014 00:09:38 PM) (Source: Application Hang) (User: )
Description: The program SystemSettings.exe version 6.2.9200.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 16b8
 
Start Time: 01cfd8a8b9e3e034
 
Termination Time: 0
 
Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
 
Report Id: 0c553bf4-449c-11e4-be98-74867a67d766
 
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
 
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 
Error: (09/25/2014 00:08:45 PM) (Source: Application Hang) (User: )
Description: The program SystemSettings.exe version 6.2.9200.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: fe0
 
Start Time: 01cfd8a8a2dbb5fe
 
Termination Time: 16
 
Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
 
Report Id: ebe4fef8-449b-11e4-be98-74867a67d766
 
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
 
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 
Error: (09/25/2014 07:22:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: atieclxx.exe, version: 6.14.11.1143, time stamp: 0x51e66869
Faulting module name: atieclxx.exe, version: 6.14.11.1143, time stamp: 0x51e66869
Exception code: 0xc0000005
Fault offset: 0x000000000002e629
Faulting process id: 0x1a68
Faulting application start time: 0xatieclxx.exe0
Faulting application path: atieclxx.exe1
Faulting module path: atieclxx.exe2
Report Id: atieclxx.exe3
Faulting package full name: atieclxx.exe4
Faulting package-relative application ID: atieclxx.exe5
 
Error: (09/25/2014 06:29:49 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418231
 
Error: (09/25/2014 04:44:13 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/25/2014 04:43:55 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "OnlineServices,version="2.1.0.0"1".
Dependent Assembly OnlineServices,version="2.1.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/25/2014 04:43:52 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "OnlineServices,version="2.1.0.0"1".
Dependent Assembly OnlineServices,version="2.1.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/24/2014 09:08:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: atieclxx.exe, version: 6.14.11.1143, time stamp: 0x51e66869
Faulting module name: atieclxx.exe, version: 6.14.11.1143, time stamp: 0x51e66869
Exception code: 0xc0000005
Fault offset: 0x000000000002e629
Faulting process id: 0x105c
Faulting application start time: 0xatieclxx.exe0
Faulting application path: atieclxx.exe1
Faulting module path: atieclxx.exe2
Report Id: atieclxx.exe3
Faulting package full name: atieclxx.exe4
Faulting package-relative application ID: atieclxx.exe5
 
Error: (09/24/2014 09:07:55 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2014-10-18T09:25:55Z. Error Code: 0x80041316.
 
Error: (09/24/2014 09:07:25 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2014-10-18T09:25:25Z. Error Code: 0x80041316.
 
 
System errors:
=============
Error: (09/25/2014 07:22:03 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (09/25/2014 02:10:52 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
Error: (09/25/2014 02:05:42 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
Error: (09/25/2014 02:00:32 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
Error: (09/25/2014 01:55:22 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
Error: (09/25/2014 01:50:12 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
Error: (09/25/2014 01:45:02 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
Error: (09/25/2014 01:39:52 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
Error: (09/25/2014 01:34:42 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
Error: (09/25/2014 01:33:30 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.13 did not allow the name to be claimed by
this computer.
 
 
Microsoft Office Sessions:
=========================
Error: (09/25/2014 00:09:38 PM) (Source: Application Hang)(User: )
Description: SystemSettings.exe6.2.9200.1638416b801cfd8a8b9e3e0340C:\Windows\ImmersiveControlPanel\SystemSettings.exe0c553bf4-449c-11e4-be98-74867a67d766windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel
 
Error: (09/25/2014 00:08:45 PM) (Source: Application Hang)(User: )
Description: SystemSettings.exe6.2.9200.16384fe001cfd8a8a2dbb5fe16C:\Windows\ImmersiveControlPanel\SystemSettings.exeebe4fef8-449b-11e4-be98-74867a67d766windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel
 
Error: (09/25/2014 07:22:11 AM) (Source: Application Error)(User: )
Description: atieclxx.exe6.14.11.114351e66869atieclxx.exe6.14.11.114351e66869c0000005000000000002e6291a6801cfd880a856843eC:\Windows\system32\atieclxx.exeC:\Windows\system32\atieclxx.exee6410f8f-4473-11e4-be98-74867a67d766
 
Error: (09/25/2014 06:29:49 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418231
 
Error: (09/25/2014 04:44:13 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"c:\program files (x86)\Nokia\nokia pc suite 7\TIS_Windows7PIM.dll
 
Error: (09/25/2014 04:43:55 AM) (Source: SideBySide)(User: )
Description: OnlineServices,version="2.1.0.0"C:\Program Files (x86)\Nero 9\Nero Burning ROM\NeroAudioRip.exe.Manifest
 
Error: (09/25/2014 04:43:52 AM) (Source: SideBySide)(User: )
Description: OnlineServices,version="2.1.0.0"C:\Program Files (x86)\Nero 9\Nero Burning ROM\NMDllHost.exe.Manifest
 
Error: (09/24/2014 09:08:05 PM) (Source: Application Error)(User: )
Description: atieclxx.exe6.14.11.114351e66869atieclxx.exe6.14.11.114351e66869c0000005000000000002e629105c01cfd82ade2e4b13C:\Windows\system32\atieclxx.exeC:\Windows\system32\atieclxx.exe1c56cffa-441e-11e4-be98-74867a67d766
 
Error: (09/24/2014 09:07:55 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800413162014-10-18T09:25:55Z
 
Error: (09/24/2014 09:07:25 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800413162014-10-18T09:25:25Z
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 12.10.100.30717 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.1124.2 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{87A3432D-5DF5-A0B6-6780-0FEE79224BBB}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
Baidu Antivirus (HKLM-x32\...\Baidu Antivirus) (Version: 5.0.3.84333 - Baidu, Inc.)
Baidu PC Faster (HKLM-x32\...\Baidu PC Faster 4.0.0.0) (Version: 4.0.11.80186 - Baidu Inc.)
Catalyst Control Center (x32 Version: 2013.0717.624.9597 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0717.624.9597 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0717.624.9597 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Profiles Mobile (x32 Version: 2013.0717.624.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0717.0623.9597 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0717.624.9597 - Advanced Micro Devices, Inc.) Hidden
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.88 - DivX, LLC)
Etisalat 3.75G USB Modem (HKLM-x32\...\Etisalat 3.75G USB Modem) (Version: 23.003.07.07.135 - Huawei Technologies Co.,Ltd)
FormatFactory 3.3.5.0 (HKLM-x32\...\FormatFactory) (Version: 3.3.5.0 - Format Factory)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.120 - Google Inc‎.‎)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Google+ Auto Backup (HKCU\...\Google+ Auto Backup) (Version: 1.0.26.151 - Google, Inc.)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.18.10.3234 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.66956 - Intel Corporation)
Internet Download Manager (HKLM-x32\...\Internet Download Manager) (Version:  - Tonec Inc.)
K-Lite Mega Codec Pack 4.4.5 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 4.4.5 - )
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUSR) (Version: 15.0.4420.1017 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2013 - Espa?ol (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
Microsoft Visual Basic for Applications 7.1 (x64) (Version: 7.1.00.00 - Microsoft Corporation) Hidden
Microsoft Visual Basic for Applications 7.1 (x64) English (Version: 7.1.0.0 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (HKLM\...\Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (Version: 8.0.52572 - Microsoft Corporation) Hidden
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
MSVC90_x64 (Version: 1.0.1.2 - Nokia) Hidden
MSVC90_x86 (x32 Version: 1.0.1.2 - Nokia) Hidden
Nero 9.0.9.4b Lite (Revision 4) (HKLM-x32\...\Nero 9 Lite_is1) (Version: 9.0.9.4 - Ahead/Kykc)
Nokia PC Suite (HKLM-x32\...\Nokia PC Suite) (Version: 7.1.180.94 - Nokia)
Nokia PC Suite (x32 Version: 7.1.180.94 - Nokia) Hidden
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
PC App Store (HKLM-x32\...\PC App Store 4.8.1.6847) (Version: 4.8.1.6847 - Baidu, Inc.)
PC Connectivity Solution (HKLM-x32\...\{644F4910-E812-49AD-93EC-86828CB81A0D}) (Version: 12.0.27.0 - Nokia)
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.222 - Qualcomm Atheros Communications)
Skype Web Plugin (HKLM-x32\...\{69F300CB-D6BF-41DD-B7CC-983BAFF4EE15}) (Version: 3.1.15602.22612 - Skype Technologies S.A.)
SolidWorks 2013 x64 Edition SP03 (HKLM-x32\...\SolidWorks Installation Manager 20130-40300-1100-100) (Version: 21.3.0.60 - SolidWorks Corporation)
SolidWorks 2013 x64 Edition SP03 (Version: 21.130.60 - SolidWorks) Hidden
SolidWorks eDrawings 2013 x64 Edition SP03 (Version: 13.3.111 - Dassault Systèmes SolidWorks Corp) Hidden
SolidWorks Explorer 2013 SP03 x64 Edition (Version: 21.30.60 - SolidWorks Corporation) Hidden
SolidWorks Flow Simulation 2013 SP03 x64 Edition  (Version: 21.30.61 - SolidWorks Corporation) Hidden
SolidWorks Plastics 2013 SP03 x64 Edition (Version: 21.30.60 - SolidWorks Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{76CACE05-7A19-4EAC-87D7-5BFF63AF7CDF}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{76CACE05-7A19-4EAC-87D7-5BFF63AF7CDF}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760249) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{7A4AB8E1-C091-4BD3-B308-844BA6EE752A}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{D8B3D175-48B8-413F-8484-4D81E744B51C}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2880478) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{8116ED50-F1E7-49E1-9D8D-421497D34B0F}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881009) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{3033838D-15E0-4199-8CBD-A7F2057AE653}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2881039) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{C675FC43-E413-49A7-B3DC-44967B4FE22D}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2883036) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{E919ACF4-A1D7-4CAA-A103-5EB115563721}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2889862) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{CC0535B0-340B-4740-A63D-DBBE389DC83A}) (Version:  - Microsoft)
Update for Microsoft Office 2013 (KB2889862) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{CC0535B0-340B-4740-A63D-DBBE389DC83A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{8E5CD68A-CDF8-4930-88DF-B7778B1871A9}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2013 (KB2817301) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{8E5CD68A-CDF8-4930-88DF-B7778B1871A9}) (Version:  - Microsoft)
Update for Microsoft Word 2013 (KB2878319) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{BC51FE30-3A56-4802-8D9E-E9BC05B56B49}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version: 5.4.7.0 - Elaborate Bytes)
Visual C++ 8.0 Runtime Setup Package (x64) (HKLM-x32\...\{021C4C4F-C93C-4425-BFFD-C2D16776BFAE}) (Version: 8.0.0.35 - GRISOFT, s.r.o.)
Windows Driver Package - Nokia Modem  (02/25/2011 4.7) (HKLM\...\E0AC723A3DE3A04256288CADBBB011B112AED454) (Version: 02/25/2011 4.7 - Nokia)
Windows Driver Package - Nokia Modem  (02/25/2011 7.01.0.9) (HKLM\...\72A50F48CC5601190B9C4E74D81161693133E7F7) (Version: 02/25/2011 7.01.0.9 - Nokia)
Windows Driver Package - Nokia pccsmcfd LegacyDriver  (05/31/2012 7.1.2.0) (HKLM\...\62BBD193ADFDBB228C7E1ADB56463F5732FF7F6F) (Version: 05/31/2012 7.1.2.0 - Nokia)
WindowsMangerProtect20.0.0.722 (HKLM-x32\...\WindowsMangerProtect) (Version: 20.0.0.722 - WindowsProtect LIMITED)
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 48%
Total physical RAM: 3984.36 MB
Available physical RAM: 2062.53 MB
Total Pagefile: 8080.36 MB
Available Pagefile: 5714.37 MB
Total Virtual: 4095.88 MB
Available Virtual: 3982.85 MB
 
========================= Partitions: =====================================
 
1 Drive c: (77) (Fixed) (Total:58.65 GB) (Free:21.42 GB) NTFS
2 Drive d: (prog) (Fixed) (Total:87.56 GB) (Free:85.65 GB) NTFS
3 Drive e: (GAMES) (Fixed) (Total:120.67 GB) (Free:61.29 GB) NTFS
4 Drive f: (mix) (Fixed) (Total:100.79 GB) (Free:54.37 GB) NTFS
5 Drive g: (ISLAMIC) (Fixed) (Total:98.09 GB) (Free:81.17 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ELGAZZAR
 
Administrator            Guest                    Mohammed Elgazzar        
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 
 
and Jared44 i did your steps but i did not find the memory.dmp file
what should i do?
 
I have uninstall utorrent from my computer and the blue screen no longer appear...just i want to know if it was the reason or not..
and is my computer stable now or there is a problem?

Edited by EngMElgazzar, 25 September 2014 - 07:01 AM.


#5 Jared44

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Posted 25 September 2014 - 07:03 AM

Are there any dump files in C:/Windows/minidump?

#6 EngMElgazzar

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Posted 25 September 2014 - 07:09 AM

i found the minidump folder but no file in it 



#7 dc3

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Posted 25 September 2014 - 10:48 AM

I see that you have Baidu PC Faster installed, this is a optimizer.  I would suggest uninstalling it.

 

Why you should not use Registry Cleaners and Optimization Tools
 
There are numerous programs which purport to improve system performance, make repairs and tune up a computer. Many of them include such features as a registry cleaner, registry optimizer, disk optimizer, etc. Some of these programs even incorporate optimization and registry cleaning features alongside anti-malware capabilities. These registry cleaners and optimizers claim to speed up your computer by finding and removing orphaned and corrupt registry entries that are responsible for slowing down system performance. There is no statistical evidence to back such claims. Advertisements to do so are borderline scams intended to goad users into using an unnecessary and potential dangerous product.
 
Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:
 
 
Please perform a Clean Boot to see if a Service or Startup item is causing this problem.
 

 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 
afterstart_zps02764513.jpg
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
msconfig_zps77b1ef82.png
 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in the window that opens.
 
Caution:  I repeat, by disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
msconfig2_zpsef3c4759.png
 
If the problem does not reoccur after the reboot this means that there is a Service which is causing this proble, continue with the process of elemination to find the Service which is causing this in Option A.  If the problem does reoccur after the reboot go to Option B.
 
Option A
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
*  If the problem does not reoccur after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
Option B
 
Search Startup itmesIf the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found post the Service or Startup item that is causing it. 
 
 
When you are finished using the Clean Boot go back to System Configuration and click on the General, then click on Normal Startup, click on OK, then restart your computer.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 Jared44

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Posted 25 September 2014 - 12:11 PM

dc3 has some very good points and I do like his answer (well done), the cause is most likely not in the startup programs unless one of them are conflicting with the NETBIOS (mainly anti virus programs and network 'optimisers').

 

However, because we can't get dump files it can make this very difficult to solve.

You mentioned it says NETIO.sys, correct?

 

If so then your network driver is calling pageable/invalid memory at an IRQL too high, this is caused by poor programming code where it isn't following the rules set by Windows.

 

You should remove your network driver and install the latest version. Make sure you download the file/installer before removing your current driver as you won't be able to connect to the internet.


Edited by Jared44, 25 September 2014 - 12:13 PM.


#9 EngMElgazzar

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Posted 25 September 2014 - 03:27 PM

so i have to remove Baidu pc faster from my lap right?  

ok i will do that but is there a program do the same thing you recommend for me?

and what about Baidu antivirus should i remove it too? if so then advice me with a good program instead of baidu anti..

 

i want you to know that the blue screen with massege "DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)" it is no longer appear 

since i removed utorrnet ......so dc3 & jared44 I appreciate your help but i want know is it neccecary to do your previos steps or not? 

especially because I am not very good at computer things and that the problem no longer appear.

what do you think?

if i did not do what you said the problem will appear later?

 

I am very sorry to prolong..



#10 Jared44

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Posted 25 September 2014 - 05:05 PM

Lets see how things go from now seem as you say the problem has gone.



#11 EngMElgazzar

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Posted 26 September 2014 - 03:57 AM

ok thank you very much... :thumbup2:






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