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Help! How to remove GoSavvE from google chrome extension.


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3 replies to this topic

#1 A0111819

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Posted 23 September 2014 - 03:15 AM

Hi,

I got the GoSavvE 2.0 in my google chrome extension and i'm unable to remove it.

I have scanned my computer using FRST and got the logs attached.Attached File  FRST.txt   45.59KB   4 downloads

Any help will be greatly appreciated.


Edited by A0111819, 23 September 2014 - 03:19 AM.


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#2 deeprybka

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Posted 23 September 2014 - 04:20 AM

Hi & :welcome: to Bleeping Computer Forums!
My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully: :exclame:
  • Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
Please do the following:

frst.pngfrstscan.png

Start FRST with administator privileges.
  • Make sure the following option is checked: addition.png
  • Press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
    Please copy and paste these logs in your next reply.

regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#3 deeprybka

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Posted 26 September 2014 - 05:45 AM

Hi,

3 Day Inactivity

This is the third day since my last post. Are you still there?

If you need more time, just let me know. :)

If you do not post within 48 hours, this thread will be closed due to inactivity.


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#4 deeprybka

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Posted 28 September 2014 - 04:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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