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Windows Explore crashing


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10 replies to this topic

#1 Teisei

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Posted 23 September 2014 - 01:59 AM

any time i right click on any thing in the start menu explore will crash (not respond)
trying to install any thing new like speccy will cause it to crash

 

so what i did is ran "sfc /scannow" from my CMD

it seems some of my system files are corrupted... but can't be fixed...

is it because they are system files? ...and so i need to take ownership of them or some thing in order for the CMD to be able to edit them?

or is my disk not being read and i have to get a new disk?

 

 



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#2 hamluis

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Posted 23 September 2014 - 12:11 PM

Try running chkdsk /r from the command prompt...then try the sfc /scannow command again.

 

Louis



#3 Teisei

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Posted 23 September 2014 - 03:45 PM

i can tell my system is running a little better but the main issue is still there... windows explore is still crashing.
i would attach the results of the sfc scan but i can't seem to attach any thing...


Edited by Teisei, 23 September 2014 - 03:45 PM.


#4 hamluis

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Posted 23 September 2014 - 04:36 PM

I don't want/need the results of the scan...I just want to know that it ran, it tried to repair what it could...without throwing an error onscreen.

 

My next step would be to run a hard drive diagnostic, long test, on the hard drive..

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

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#5 Teisei

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Posted 24 September 2014 - 02:59 AM

seems you are focusing on my hard drive a bit...
i am sure it isn't my hard drive... XP works just fine on both my hard drives and i have tried installing windows 7 on both and gotten the same results with it.



#6 Teisei

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Posted 24 September 2014 - 01:39 PM

ok, just got home from work and made the CD and used it to do the [Long] Test and my HD passed.



#7 hamluis

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Posted 24 September 2014 - 02:26 PM

If the hard drive is OK...I would try a Repair Install - Windows 7 - http://www.w7forums.com/repair-install-t1204.html .

 

Louis



#8 Teisei

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Posted 24 September 2014 - 05:23 PM

ok, guess i will try a different windows disk.



#9 Teisei

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Posted 25 September 2014 - 04:58 PM

ok after doing that it seems that the reason is some kind of conflict with my drivers...



#10 dc3

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Posted 26 September 2014 - 10:42 AM

You indicated early on that the sfc /scannow resulted in finding files which could not be repaired.  It's time to take a look at the sfc log.

 

If the log is too long to post in your topic you can break it into two or three parts and post these one at a time.

 

If you are having trouble finding the log again, use the instructions below.

 

To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlare to the image above.
 
Copy and paste the following in the Search programs and files box, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Click on this to open the log, copy it and paste it in your topic.

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#11 Teisei

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Posted 26 September 2014 - 07:12 PM

i used the AMD auto detect drivers thing and so far my computer seems to be running just fine... i noticed it seems to have installed a different graphics driver so maybe that was the issue.






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