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Problems with Windows Update


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#1 Mkrl7

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Posted 20 September 2014 - 01:10 PM

Recently I haven't been able to update Windows. I choose which update I want and it starts installing them. When finished, it asks for me to reboot, which I do. Then when the computer starts back up it says "Failure configuring windows updates reverting changes" I've tried updating more than once but it comes up with the same error.

I'm running on a Windows 7 65-bit machine. If you need more information I'll gladly provide them.



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#2 sflatechguy

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Posted 20 September 2014 - 02:25 PM

Run the Windows Update Fixit tool, or try going through the manual steps to fix it.

http://support.microsoft.com/kb/971058

#3 Techwork

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Posted 20 September 2014 - 03:38 PM

Have you tried installing one update at the time, to figure out which update is failing?

 

You could also try to run "sfc /scannow" from a command prompt and then try to install the updates again.


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#4 Mkrl7

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Posted 21 September 2014 - 02:37 PM

I have tried sfc /scannow but nothing was found. Also the Windows Update Fixit tool did nothing. But when I tried to fix it manually on step 6 some .dlls would say "The module ****.dll was not loaded but the entry-point DllRegisterServer was not found."

#5 sflatechguy

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Posted 21 September 2014 - 02:57 PM

Follow the steps in this article to check which version of the Windows Update Agent is installed, and update that if necessary: http://support.microsoft.com/kb/949104

 

If that doesn't resolve it, go through the steps outlined here: http://support.microsoft.com/kb/2509997

 

Note that one of the suggested steps involves making changing to your registry. You should always create a backup of your registry before making any changes, so you can restore the old version if the changes create any additional problems. Steps on how to do that are listed here: http://support.microsoft.com/kb/322756

 

Note: While the KB949104 article states the most recent version of the Windows Update Agent is 7.6.7600.256, a newer version was released last month, version 7.6.7600.320.


Edited by sflatechguy, 21 September 2014 - 03:17 PM.


#6 Go The Power

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Posted 22 September 2014 - 04:54 AM

Hello,

 

A lot (most) Windows Update issues are caused by corrupt or missing Update files/System Files. To get an understanding of what could be going wrong with your computer. Please follow the instructions Here to run the System Update Readiness Tool.






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