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Very slow internet


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15 replies to this topic

#1 mikjensen

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Posted 20 September 2014 - 01:04 PM

Hello I am getting very slow internet, with many blank pages and half loaded pages that time out. Any assistance will be greatly appreciated.


Edited by hamluis, 22 September 2014 - 09:56 AM.


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#2 dicke

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Posted 20 September 2014 - 04:20 PM

Hi,

Let's start with some details about your system, software and connection. Also, security software and what scans you have run.

Thanks

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 Agouti

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Posted 20 September 2014 - 04:26 PM

Just upgrade your broadband to a higher speed.



#4 dicke

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Posted 20 September 2014 - 04:44 PM

Just upgrade your broadband to a higher speed.

may not be the problem. let's get some details first :)


Stay well and surf safe [stay protected]

Dick E


#5 Queen-Evie

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Posted 20 September 2014 - 04:58 PM

What browser are you using?

 

Have you tried a different browser?



#6 noknojon

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Posted 20 September 2014 - 06:05 PM

What browser are you using?

Have you tried a different browser?

Again -

First go back to what dicke said - "let's get some details first"

 

 

Download Screen317 Security Check from Here or Here and save it to your Desktop.
 * Double-click SecurityCheck.exe
 * Follow the onscreen instructions inside of the black box.
 * A Notepad document should open automatically called checkup.txt
 * Please Copy/Paste the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to

 

 

Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:

  • List content of Hosts
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
 Click Go and Copy / Paste the result. (result.txt)

 

 

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)



#7 mikjensen

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Posted 21 September 2014 - 10:16 AM

Here are my results:

 

 Results of screen317's Security Check version 0.99.87 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 67 
 Adobe Flash Player 15.0.0.152 
 Adobe Reader XI 
 Mozilla Firefox (32.0.2)
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Home (administrator) on 21-09-2014 at 11:14:15
Running from "C:\Users\Home\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/21/2014 10:57:30 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 10:56:37 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".Error in manifest or policy file "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"2" on line Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0".
Definition is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762".
Please use sxstrace.exe for detailed diagnosis.

Error: (09/21/2014 10:49:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 10:48:31 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".Error in manifest or policy file "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"2" on line Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0".
Definition is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762".
Please use sxstrace.exe for detailed diagnosis.

Error: (09/21/2014 10:41:34 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 10:41:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".Error in manifest or policy file "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"2" on line Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0".
Definition is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762".
Please use sxstrace.exe for detailed diagnosis.

Error: (09/21/2014 10:37:07 AM) (Source: MsiInstaller) (User: Home-PC)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}

Error: (09/21/2014 06:52:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".Error in manifest or policy file "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"2" on line Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0".
Definition is Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762".
Please use sxstrace.exe for detailed diagnosis.

Error: (09/21/2014 06:44:41 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 02:04:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (09/21/2014 10:59:54 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Microsoft - Pointing Drawing - Microsoft Hardware USB Mouse.

Error: (09/21/2014 10:37:22 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).

Error: (09/21/2014 10:31:18 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Microsoft - Pointing Drawing - Microsoft Hardware USB Mouse.

Error: (09/21/2014 03:27:29 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 0.0.0.0

 Update Source: %NT AUTHORITY51

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\NETWORK SERVICE

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (09/21/2014 03:27:29 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 0.0.0.0

 Update Source: %NT AUTHORITY51

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\NETWORK SERVICE

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (09/21/2014 03:27:01 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 0.0.0.0

 Update Source: %NT AUTHORITY51

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\NETWORK SERVICE

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (09/21/2014 03:27:01 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 0.0.0.0

 Update Source: %NT AUTHORITY51

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\NETWORK SERVICE

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (09/21/2014 03:27:01 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 0.0.0.0

 Update Source: %NT AUTHORITY51

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\NETWORK SERVICE

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (09/21/2014 03:01:06 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 0.0.0.0

 Update Source: %NT AUTHORITY59

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\SYSTEM

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (09/21/2014 02:34:19 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 0.0.0.0

 Update Source: %NT AUTHORITY51

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\NETWORK SERVICE

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Microsoft Office Sessions:
=========================
Error: (09/21/2014 10:57:30 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 10:56:37 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"C:\Program Files (x86)\Citrix\ICA Client\MFC80.DLLC:\Program Files (x86)\Citrix\ICA Client\Microsoft.VC80.MFCLOC.MANIFEST5

Error: (09/21/2014 10:49:22 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 10:48:31 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"C:\Program Files (x86)\Citrix\ICA Client\MFC80.DLLC:\Program Files (x86)\Citrix\ICA Client\Microsoft.VC80.MFCLOC.MANIFEST5

Error: (09/21/2014 10:41:34 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 10:41:27 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"C:\Program Files (x86)\Citrix\ICA Client\MFC80.DLLC:\Program Files (x86)\Citrix\ICA Client\Microsoft.VC80.MFCLOC.MANIFEST5

Error: (09/21/2014 10:37:07 AM) (Source: MsiInstaller)(User: Home-PC)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/21/2014 06:52:32 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"C:\Program Files (x86)\Citrix\ICA Client\MFC80.DLLC:\Program Files (x86)\Citrix\ICA Client\Microsoft.VC80.MFCLOC.MANIFEST5

Error: (09/21/2014 06:44:41 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2014 02:04:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

=========================== Installed Programs ============================
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
ATI Catalyst Install Manager (HKLM\...\{2A13EF26-4D68-B2D7-A486-DBBD2FDE366B}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Catalyst Control Center Core Implementation (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full New (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Light (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0210.2206.39615 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Czech (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Danish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Dutch (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help English (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Finnish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help French (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help German (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Greek (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Italian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Japanese (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Korean (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Polish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Russian (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Spanish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Swedish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Thai (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
CCC Help Turkish (x32 Version: 2010.0210.2205.39615 - ATI) Hidden
ccc-core-static (x32 Version: 2010.0210.2206.39615 - ATI) Hidden
ccc-utility64 (Version: 2010.0210.2206.39615 - ATI) Hidden
Citrix Authentication Manager (x32 Version: 5.1.0.62606 - Citrix Systems, Inc.) Hidden
Citrix Receiver (HDX Flash Redirection) (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.1.0.0 - Citrix Systems, Inc.)
Citrix Receiver Inside (x32 Version: 4.1.0.56471 - Citrix Systems, Inc.) Hidden
Citrix Receiver Updater (x32 Version: 4.1.0.56461 - Citrix Systems, Inc.) Hidden
Citrix Receiver(Aero) (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
Citrix Receiver(DV) (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
Citrix Receiver(USB) (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
EPU-4 Engine (HKLM-x32\...\{8F66047B-1AF3-40D9-80D7-106E2EDC2C2A}) (Version: 1.02.01 - )
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4649.1003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4023.1211 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 32.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.2 (x86 en-US)) (Version: 32.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 32.0.2 - Mozilla)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4649.1003 - Microsoft Corporation) Hidden
Online Plug-in (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.52.203.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6526 - Realtek Semiconductor Corp.)
Self-service Plug-in (x32 Version: 4.1.0.41738 - Citrix Systems, Inc.) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 7918.12 MB
Available physical RAM: 6049.34 MB
Total Pagefile: 15834.41 MB
Available Pagefile: 13768.74 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.04 GB) (Free:44.45 GB) NTFS
3 Drive e: () (Removable) (Total:1.88 GB) (Free:1.87 GB) FAT

========================= Users: ========================================

User accounts for \\HOME-PC

Administrator            Guest                    Home                    

**** End of log ****

http://speccy.piriform.com/results/as7AEauIPgscOY26JWet7Uf



#8 mikjensen

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Posted 21 September 2014 - 10:28 AM

Here is some background.

 

 This has been getting worse over the last few weeks. It occurs with Firefox, Chrome, and IE. I can get up early in the morning and everything works fine, as the day goes on it gets slower and slower. I have Comcast 105 mbps cable internet service. After posting yesterday I did a reinstall of Windows 7 from an install disk thinking a fresh install would fix things. This morning everything was good, now I will get problems completing tasks on the internet. A page will only partially load, I can download from one web site and 2 minutes later a download won't complete. I am having no problems with anything that is on my wifi so I convinced it is this computer. I run a laptop, 3 phones, a wii, 3 roku boxes, 4 ipods, and an ipad with no slowness, I can stream 3 shows on 3 tvs without any lag, but I can't go anywhere on the internet at times.



#9 dicke

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Posted 21 September 2014 - 12:39 PM

Can I assume that your Network Interface Card drivers are correct and current? Can I also assume that you've tried a different network cable? When the slowness starts does it help to shut down and do a cold reboot? Do you have another NIC you can use for test purposes? Does it make any difference if you shut down all of the other devices?

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#10 Agouti

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Posted 21 September 2014 - 01:29 PM

Wired or wireless?



#11 mikjensen

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Posted 21 September 2014 - 03:45 PM

I am wired to this computer that is having the problem. I cannot find a newer driver for my NIC, I have changed ethernet cable with no change in performance. I do not have a different NIC to try on this computer. I haven't even reinstalled any printers yet, I don't know what other devices I can shut down.



#12 dicke

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Posted 21 September 2014 - 08:11 PM

For test purposes please turn off or disconnect everything but your problem computer. Does this make any difference in your up / down load speeds?

Thanks

 

Dick


Stay well and surf safe [stay protected]

Dick E


#13 mikjensen

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Posted 22 September 2014 - 05:20 AM

I turned off the wireless on the router and it doesn't make a difference. I got up at 4:30 this morning and everything worked fine until about 6:00 am and then it got so bad I lost my connection with Citrix and I cannot do my work. I plugged my laptop in on the second ethernet output on the router and it is working fine, but my desktop is still unable to connect ot the internet.



#14 dicke

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Posted 22 September 2014 - 07:00 AM

The finger seems to be pointing toward the NIC in that computer. Heat would be the only other factor that might cause the same sort of problem. Have you done a tempereature check on the system at startup and then again when the speed drops?

Keep us posted

 

Dick


Stay well and surf safe [stay protected]

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#15 mikjensen

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Posted 23 September 2014 - 05:20 AM

Yesterday the computer ran well most of the day. I had one time when it slowed down for around 5 minutes, but has run well since. I have been checking the temps with Speccy and have not seen anything above 41 degrees Celsius on the motherboard or CPU. I opened the case just to make sure it was clean inside, there was no dust and all the fans are operating.






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