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Installed Free FLAC player and it added on several other malware things :(


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3 replies to this topic

#1 detekk

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Posted 20 September 2014 - 11:02 AM

Getting several pop-ups and attempts to have me install other malware. Thanks for the help!



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#2 noknojon

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Posted 21 September 2014 - 07:26 PM

Do you know where you attempted to install the Free FLAC player from ??

Please try to download these programs to desktop and Copy and Paste the logs back here
 

 

First -

Download Screen317 Security Check from Here or Here and save it to your Desktop.
 * Double-click SecurityCheck.exe
 * Follow the onscreen instructions inside of the black box.
 * A Notepad document should open automatically called checkup.txt
 * Please Copy/Paste the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to

 

 

Next -

Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:

  • List content of Hosts
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
 Click Go and Copy / Paste the result. (result.txt)

 

 

 

Next -

Please download and run RKill by Grinler.
 A black DOS box will appear for a short time and then disappear.
 This is normal and indicates the tool ran successfully.
 At most the tool will usually run for about 2 minutes
 Please Copy / Paste the small log back here.

Important: Do not reboot your computer until you complete the next step.


* NOW :
 Please download AdwCleaner by Xplode and save to your Desktop.
 * Double-click on AdwCleaner.exe to run the tool.
 * Vista/Windows 7/8 users right-click and select Run As Administrator.
 * Click on the Scan button only once to ensure a correct reading
 * AdwCleaner will begin...be patient as the scan may take some time to complete.
 * After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Check the removals and see if you are OK with the list, or post it back here for review.

* Now
 * Click on the Clean button only once to ensure a correct reading
 * Press OK when asked to close all programs and follow the onscreen prompts.
 * Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
 * After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
 * Copy and Paste the contents of that logfile in your next reply.

* A copy of all logfiles are also saved in the C:\AdwCleaner folder which was created when running the tool.

 

 

Next -

If you have Malwarebytes Anti-Malware installed please update it and run a scan - If not, see below.

Scan with Malwarebytes' Anti-Malware

Please download and install Malwarebytes Anti-Malware, or re-run it if you already have it installed

  • First of all select update.
  • Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for Rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You may be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

 

Please add at the end if the problem has improved or not............ Thank You -



#3 detekk

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Posted 22 September 2014 - 03:37 PM

Thank you so much for taking the time to reply. I'm sorry, while I was waiting for the reply I attempted to simply roll back the system (Windows 8) and it completely reset everything. So, good news is no more malware, bad news is I've been spending the last two days reinstalling programs haha.

 

I thought I could trust CNET. Apparently not! The player was fine, but it was bundled with a lot of junk.

 

Thanks again.



#4 noknojon

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Posted 22 September 2014 - 05:06 PM

Hi -

Please note that with CNET you will most of the time get small "add-ons" and the programs come with "Wrappers" that have trackers installed.

 

Always go to the source to download, and not to 3rd party downloaders.

 

I can Watch his for a couple of days just to see that all is still OK -

 

Regards -






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