Hi! I've used this website for so much help over the years but now I feel like I have so much going on on my laptop, I'm not sure where to start.
Long story short, I have an issue with my sound card (not even going to begin sorting that out now) that made me feel guilty for not bothering to use any sort of security measures on my laptop.
So I came here and decided to look at my startup list, processes running in task manager and download some security software.
So issue #1 is that I downloaded Avast Antivirus, Ad-Aware Antivirus and Autoruns to begin cleaning out my computer. Well now I noticed my computer is running slower than ever, even after I have used all of these programs to get rid of stuff. I can hear the computer working constantly, even when I have nothing running and I have made sure none of these programs are scanning. When I look at processes in Task Manager there are only a few processes that are using 1 CPU, most say 00.
Issue #2- I found csrss.exe Trojan in my processes, but none of my software is detecting it or doing anything about it.
Issue #3- When I run Malwarebytes it keeps finding the same things (PUP.optional.conduit.A) and "fixing them" but they are back the next time I scan.
I'm happy to use the search on this site to figure everything out if someone can tell me where to start. For instance, it's really hard to remove the trojan when my laptop is running so slow from the security software I downloaded.