Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Thinking about Replacing Hard Drive


  • Please log in to reply
8 replies to this topic

#1 DarthDooku

DarthDooku

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:03 AM

Posted 19 September 2014 - 05:29 PM

ive had problems with viruses in the past and the computer doesn't run as smoothly as it used to and there always seems to be little problem notifications popping up like "couldn't find this" or "couldnt open that". Will getting a new hard drive help.



BC AdBot (Login to Remove)

 


#2 dicke

dicke

    Paraclete


  • Members
  • 2,189 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:08:03 AM

Posted 19 September 2014 - 05:41 PM

Hi,

Short answer - maybe.

What's the operating system?

What's the security software?

Are both current?

What scans have you run?

(replacing the motor on a vehicle with flat tires won't make it run better)

 

Thanks

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 hamluis

hamluis

    Moderator


  • Moderator
  • 55,560 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:03 AM

Posted 21 September 2014 - 05:09 PM

Well...malware...and indications of the need for system maintenance (IMO)...won't be overcome by replacing a hard drive, since the hard drive is the victim in such cases, not the cause.

 

I would suggest that you consider changing some of your computing habits, rather than replacing a hard drive with erroneous expectations.

 

Louis



#4 DarthDooku

DarthDooku
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:03 AM

Posted 23 September 2014 - 11:12 AM

So, if malware was the problem, it has other places to hide other than the hard drive?



#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,560 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:03 AM

Posted 23 September 2014 - 01:57 PM

Are you saying...that you intend to replace a hard drive...each time that you find malware on your system?

 

Louis



#6 dicke

dicke

    Paraclete


  • Members
  • 2,189 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:08:03 AM

Posted 23 September 2014 - 03:00 PM

So, if malware was the problem, it has other places to hide other than the hard drive?

the hard drive is the usual place for any infection to reside.

The important consideration is whether you are going to clean up this drive and take steps to keep it clean or you are going to purchase a case of drives and replace the drive each time you are infected.

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#7 DarthDooku

DarthDooku
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:03 AM

Posted 25 September 2014 - 04:11 PM

I'd like to be able to just clean it up and have things run smoothly. I definitely do not want to replace a hard drive every time I get infected. It seems so complicated with knowing what files to remove and how to stop them from coming back and where to look and what programs to trust. It seems like the programs that get rid of the infections are on makeshift websites and are the source of more problems.



#8 hamluis

hamluis

    Moderator


  • Moderator
  • 55,560 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:07:03 AM

Posted 25 September 2014 - 07:21 PM

Topic moved to Am I Infected forum for a look.

 

Louis



#9 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,397 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:05:03 AM

Posted 26 September 2014 - 11:46 AM

Please run the following scans and post the logs in your topic.  Do not wrap these in code or quotes.  Do not use a host website to post these or use a spoiler.

_________________________________________________________________

 

 
Please download AdwCleaner and install it.
 
When AdwCleaner opens you will see an image like the one below.
 
adwcleaner11_zps48314883.png
 
Click on Scan to start the scan.
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.
 
_________________________________________________________________
 
 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.
 
_________________________________________________________________
 

 

Please download TDSSKiller from here and save it to your Desktop.
 
1.  Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
 
 
tds2.jpg
 
2.  Check Loaded Modules, Verify Driver Digital Signature, and Detect TDLFS file system.
 
If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now.
 
 
2012081514h0118.png
 
3.  Click Start Scan and allow the scan process to run.
 
 
tds4-1.jpg
 
4.  If threats are detected select Skip or Cure (if available) for all of them unless otherwise instructed.
 
***Do NOT select Delete!
Click Continue.
 
 
tds6.jpg[/*]
 
5.  Click Reboot computer.
 
Please copy the TDSSKiller.[Version]_[Date]_[Time]_log.txt file found in your root directory (typically c:\) and paste it into your next reply.

 

________________________________________________________________

 

Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to have the time to allow this to run till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need to download the Eset Smartinstaller.***

  • Click on this link to open ESET OnlineScan in a new window.
  • The ESET Online Scanner page will open, click on Yes, I agree to the trems of use, then click on Start, the scan will now begine.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users