I have no idea how the malicious virus or trojan got onto my computer, but this thing wiped out my computer. I found a new folder in my windows folder called SysWOW64, which I knew was not on there yesterday, because I had just cleaned up my computer from all the 'search snacks' crap. However, I was not able to delete the folder, due to it taking over my administrative rights. I couldn't even delete the registry key, which upon further review had a file linked to Malewarebytes and I knew as soon as I rebooted my laptop, which is necessary by Malewarebytes, that something was going to happen.
Malewarebytes detected it, but sure enough upon reboot all I seen was a bunch of symbols and I was not able to access the desktop at all. I attempted to reboot in safe mode, but it disabled the F8 keys, disabled internet access and I wasn't even able to use my restoration CD.
How do I protect my computer from something like that happening again? I notified Malewarebytes about the issue, just to simply iniform them. I had to contact someone and pay to have it restored, which I never want to do again. I am pretty computer literate, but this one was quite new to me. The man didn't really fix the problem, but I learned that while holding down the number key "0" and starting up the laptop, that it took me to the menu where I was able to restore my computer, which I did, wanting to eliminate any trace of that SysWOW64 attack.
Please let me know what I can use to protect me from such an attack again? I am currently using my old desktop computer, while my laptop is being restored to it's original state.
Update: Computer was restored, but the virus is still on the laptop. It has highjacked my broswer, so that I can download anything at all on it.
Edited by KarenLee, 19 September 2014 - 05:20 PM.