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IE 11, "This page can't be displayed"


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#1 mikvineyard

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Posted 18 September 2014 - 03:39 PM

My company website isn't working for some reason.  It works fine at my house on wifi, but when I log in at work on Ethernet it doesn't work.  Everyone else's computers are fine but for some reason mine isnt'  I had some issues with my computer last week and a virus changed a ton of my setting.  I reset IE, deleted browser history, added it to compatibility and still cant get it work.  Please help. 


Edited by hamluis, 18 September 2014 - 04:38 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 boopme

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Posted 18 September 2014 - 07:29 PM

Have you tried these 5 steps?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mikvineyard

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Posted 18 September 2014 - 08:54 PM

I've done everything but the system restore.  I'm a litte scared of doing that one. 



#4 mikvineyard

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Posted 18 September 2014 - 08:56 PM

I'm at home now.  All the issues seem to be on internet explorer.  I'm going to try to open it from chrome tomorrow at work.  If that works fine I will uninstall and reinstall internet explorer.  When my computer had a virus it seemed like it affected internet explorer and chrome, already redid chrome.  Do you think that might help ??



#5 boopme

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Posted 18 September 2014 - 09:19 PM

You can try this too/

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

p22004342.gif


Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:

p22004343.gif


Go to Step 5 and under "System Restore" click on Create button:

p22004346.gif


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22004347.gif

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 mikvineyard

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Posted 19 September 2014 - 10:27 AM

I had an issue last night and it said it couldn't be completed on job #17 so I closed job !7 and let it keep going and went to bed.  This am when I woke up it still wasn't finished so I stopped and restarted, I then accidentally closed it and restarted again.  Here is the log from the last completed one this morning.

 

Also, when I arrived at the office I tried the site on both IE11 and Chrome, doesn't work on either.  Hope you can find the solution:

 

Tweaking.com - Windows Repair v2.9.0
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: MKKLAPTOP-HP
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\MKk laptop
Current Profile SID: S-1-5-21-284181047-213561146-1425945390-1000
Current Profile Classes: S-1-5-21-284181047-213561146-1425945390-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\MKk laptop\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 08:51:43

Process Count: 58
Commit Total: 2.16 GB
Commit Limit: 11.90 GB
Commit Peak: 2.77 GB
Handle Count: 21788
Kernel Total: 636.38 MB
Kernel Paged: 471.72 MB
Kernel Non Paged: 164.66 MB
System Cache: 4.06 GB
Thread Count: 853
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 5.95 GB
Memory Used: 1.39 GB(23.4266%)
Memory Avail.: 4.56 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 5.95 GB
Memory Used: 1.33 GB(22.3075%)
Memory Avail.: 4.62 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (9/19/2014 7:22:46 AM)

01 - Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (9/19/2014 7:22:51 AM)
   Running Repair Under Current User Account
   Done (9/19/2014 7:22:57 AM)

01 - Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (9/19/2014 7:22:57 AM)
   Running Repair Under System Account
   Done (9/19/2014 7:34:42 AM)

01 - Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (9/19/2014 7:34:42 AM)
   Running Repair Under System Account
   Done (9/19/2014 7:36:50 AM)

03 - Reset Service Permissions
   Start (9/19/2014 7:36:50 AM)
   Running Repair Under System Account
   Done (9/19/2014 7:37:27 AM)

04 - Register System Files
   Start (9/19/2014 7:37:27 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:39:16 AM)

05 - Repair WMI
   Start (9/19/2014 7:39:16 AM)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   COMODO Antivirus Exported.

   Exporting AntiSpyware Info...
   Windows Defender Exported.
   COMODO Antivirus Exported.

   Exporting 3rd Party Firewall Info...
   No Firewall Products Reported.

   Running Repair Under Current User Account
   Done (9/19/2014 7:41:07 AM)

06 - Repair Windows Firewall
   Start (9/19/2014 7:41:07 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:42:08 AM)

07 - Repair Internet Explorer
   Start (9/19/2014 7:42:08 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:44:03 AM)

08 - Repair MDAC/MS Jet
   Start (9/19/2014 7:44:03 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:44:51 AM)

09 - Repair Hosts File
   Start (9/19/2014 7:44:51 AM)
   Running Repair Under System Account
   Done (9/19/2014 7:44:53 AM)

10 - Remove Policies Set By Infections
   Start (9/19/2014 7:44:53 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:44:56 AM)

11 - Repair Start Menu Icons Removed By Infections
   Start (9/19/2014 7:44:56 AM)
   Running Repair Under System Account
   Done (9/19/2014 7:44:59 AM)

12 - Repair Icons
   Start (9/19/2014 7:44:59 AM)
   Running Repair Under Current User Account
   Done (9/19/2014 7:45:01 AM)

13 - Repair Winsock & DNS Cache
   Start (9/19/2014 7:45:02 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:54:46 AM)

15 - Repair Proxy Settings
   Start (9/19/2014 7:54:46 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:54:49 AM)

17 - Repair Windows Updates
   Start (9/19/2014 7:54:49 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (9/19/2014 7:55:48 AM)

18 - Repair CD/DVD Missing/Not Working
   Start (9/19/2014 7:55:48 AM)
   iTunes was found, adding UpperFilters for iTunes Reg Key
   UpperFilters added?: True
   Done (9/19/2014 7:55:48 AM)

19 - Repair Volume Shadow Copy Service
   Start (9/19/2014 7:55:48 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:56:41 AM)

21 - Repair MSI (Windows Installer)
   Start (9/19/2014 7:56:41 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:15 AM)

23.01 - Repair bat Association
   Start (9/19/2014 7:57:15 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:18 AM)

23.02 - Repair cmd Association
   Start (9/19/2014 7:57:18 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:23 AM)

23.03 - Repair com Association
   Start (9/19/2014 7:57:23 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:27 AM)

23.04 - Repair Directory Association
   Start (9/19/2014 7:57:27 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:31 AM)

23.05 - Repair Drive Association
   Start (9/19/2014 7:57:31 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:34 AM)

23.06 - Repair exe Association
   Start (9/19/2014 7:57:34 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:38 AM)

23.07 - Repair Folder Association
   Start (9/19/2014 7:57:38 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:41 AM)

23.08 - Repair inf Association
   Start (9/19/2014 7:57:41 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:45 AM)

23.09 - Repair lnk (Shortcuts) Association
   Start (9/19/2014 7:57:45 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:50 AM)

23.10 - Repair msc Association
   Start (9/19/2014 7:57:50 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:57:56 AM)

23.11 - Repair reg Association
   Start (9/19/2014 7:57:56 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:58:02 AM)

23.12 - Repair scr Association
   Start (9/19/2014 7:58:02 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:58:05 AM)

24 - Repair Windows Safe Mode
   Start (9/19/2014 7:58:05 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:58:09 AM)

25 - Repair Print Spooler
   Start (9/19/2014 7:58:09 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:58:37 AM)

26 - Restore Important Windows Services
   Start (9/19/2014 7:58:37 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:59:19 AM)

27 - Set Windows Services To Default Startup
   Start (9/19/2014 7:59:19 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:59:52 AM)

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1

31 - Repair Windows 'New' Submenu
   Start (9/19/2014 7:59:53 AM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (9/19/2014 7:59:55 AM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (9/19/2014 7:59:55 AM)
   Total Repair Time: 00:37:11

...YOU MUST RESTART YOUR SYSTEM...



#7 boopme

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Posted 19 September 2014 - 02:16 PM

Ok so is IE OK now...?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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