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Need to remove SysWOW64 from computer?


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#1 GoshenBleeping

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Posted 17 September 2014 - 03:01 PM

System:  Windows 7 Home Premium, SP 1, 64 bit
Hardware:  ASUS laptop K52F
 
I ran ESet online virus scanner and it found the following:
 
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application
 
Does this mean I am infected with the SysWOW64 virus?  If so, please tell me how to remove.
 
Note that I have scanned my laptop with: Avira, Malwarebytes, Stinger, SuperAntiSpyware, Windows Defender, AdwCleaner, RogueKiller - nothing was found.
I have also:
(1) Executed SFC /SCANNOW -- no integrity problems found
(2) Executed CHKDSK on C drive -- no problems were found
(3) Executed Seagate's Seatools for Windows "long generic test" on the laptop Seagate 500MB drive -- test passed
 
Thank you.


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#2 SleepyDude

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Posted 17 September 2014 - 03:21 PM

Hi,
 

System:  Windows 7 Home Premium, SP 1, 64 bit
Hardware:  ASUS laptop K52F
 
I ran ESet online virus scanner and it found the following:
 
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application
 
Does this mean I am infected with the SysWOW64 virus?  If so, please tell me how to remove.

No. If none of the other programs find anything you only need to empty the Internet Explorer cache and you are good to go.

 

  • download TFC - Temp File Cleaner by OldTimer and save the file to the Desktop
    The program will close all programs when run, so make sure you have saved all your work before you begin
  • right click the TFC icon and choose Run as Administrator
  • click Start and let the program run uninterrupted

 

Notes:

  • Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two
  • When TFC runs it can shut down all running processes and you may lose the desktop and icons, but they will return on reboot
  • Once the cleaning process finished it could ask to reboot the machine. If it does not, please manually reboot the computer yourself to ensure a complete clean.

Edited by SleepyDude, 17 September 2014 - 03:21 PM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
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Rui

 
 


#3 quietman7

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Posted 17 September 2014 - 05:01 PM


FYI reading in regards to the SysWOW64 folder.
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#4 GoshenBleeping

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Posted 17 September 2014 - 06:54 PM

Thank you both for the information. I feel better now.  

 

    David



#5 quietman7

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Posted 17 September 2014 - 09:00 PM

I only provided some supplemental reading to help you learn...SleepyDude, an expert member of our Malware Response Team did the work by instructing you what to do.

But you're welcome on behalf of the Bleeping Computer community.
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