Hello, I am new to this site. I have been setting up a Windows XP computer which was given to me recently. I intend to use it for storing and recording music on. I have installed a SATA card, extra hard drives and a Creative Audigy sound card. All was going well until a few days ago. Suddenly after opening My Computer I got the error "Windows Explorer has encountered a problem and needs to close". Since then I have had this error every time I try to access the file system. Using any other file browser gives me the same error. I cannot use My Computer, Windows Explorer, or any other 3rd party file manager.
I saw on another site the advice to run sfc /scannow and was told I'd be prompted to put the Windows CD in. However when I ran sfc /scannow, the blue line ran to the end and no such prompt appeared.
The computer had been out of use for some time, and AVG had not been updated for a year. I did a big update and a full scan, and cleaned the system thoroughly of undesirable material. I also ran the KB Malicious Software Removal Tool from Microsoft. It found nothing bad.
When attempting to change my picture in "users" I got the error "Microsoft ® HTML Application host has encountered a problem and needs to close". On the Microsoft site I found the advice "To resolve this problem, click Start, click Run, type regsvr32 mshtml.dll, and then click OK two times." I did that, but the error has persisted. I have a suspicion the two errors may be linked.
The system was still on SP2, so I have now installed SP3 and rebooted, but the error is still there. All applications still seem to work, but file browsing crashes Windows. I tried disconnecting all other hard drives except the primary master, but it has not made a difference. I am baffled by this problem. It seems such a small error yet I don't know where it is occurring so I don't know where and how to fix it.