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Bluestacks Install - Now Laptop Fan Constantly Runs at Full


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5 replies to this topic

#1 fcabanski

fcabanski

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Posted 17 September 2014 - 02:51 AM

I installed the Bluestacks android emulator.  It installed a number of programs including YTDownloader.  I deleted all of the unwanted programs I could find, uninstalled Bluestacks, ran Malewarebites (it found a number of problems and removed the files), ran spybot search and destroy (it found and removed a few items), ran Avast's scan (it found and removed a few items), but the strange behavior persists.

 

I no longer have pop ups coming from the side of Firefox windows, but as soon as the computer boots to windows the fan goes to full power and never stops spinning at full.  Even with everything I can think of closed and the processes ended, the CPU runs at least 30% as the fan turns and churns at full power.



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#2 Broni

Broni

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  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:57 AM

Posted 17 September 2014 - 09:49 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 fcabanski

fcabanski
  • Topic Starter

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  • Local time:05:57 AM

Posted 18 September 2014 - 03:25 AM

Here are the logs:

 

Farbar Service Scanner Version: 21-07-2014
Ran by fjc (administrator) on 18-09-2014 at 02:27:22
Running from "C:\Users\fjc\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/18/2014
Scan Time: 2:34:50 AM
Logfile: malwarebytes.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.09.18.02
Rootkit Database: v2014.09.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: fjc

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 414921
Time Elapsed: 17 min, 47 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.09.18.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
fjc :: FJC-HP [administrator]

9/18/2014 2:56:25 AM
mbar-log-2014-09-18 (02-56-25).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 416366
Time elapsed: 16 minute(s), 35 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 6
C:\$Recycle.Bin\S-1-5-18\$572803676f8f714c95b85ae223dab86e\U (Trojan.Siredef.C) -> Delete on reboot. [47ab608d1269d4623cb5d729b34d9769]
C:\$Recycle.Bin\S-1-5-21-2440430310-1066896749-2309528628-1001\$572803676f8f714c95b85ae223dab86e\U (Trojan.Siredef.C) -> Delete on reboot. [41b1f0fdfc7f1323c829a45ce61abb45]
C:\$Recycle.Bin\S-1-5-18\$572803676f8f714c95b85ae223dab86e\L (Trojan.Siredef.C) -> Delete on reboot. [d9193ab34b304ee819da0df358a82dd3]
C:\$Recycle.Bin\S-1-5-21-2440430310-1066896749-2309528628-1001\$572803676f8f714c95b85ae223dab86e\L (Trojan.Siredef.C) -> Delete on reboot. [14deb13c542749ed9f54966aca366d93]
C:\$Recycle.Bin\S-1-5-18\$572803676f8f714c95b85ae223dab86e (Trojan.Siredef.C) -> Delete on reboot. [d31fbd303d3e0531d123c53bc838847c]
C:\$Recycle.Bin\S-1-5-21-2440430310-1066896749-2309528628-1001\$572803676f8f714c95b85ae223dab86e (Trojan.Siredef.C) -> Delete on reboot. [ab47d41977049e984ea6946cfa06d729]

Files Detected: 2
C:\$Recycle.Bin\S-1-5-18\$572803676f8f714c95b85ae223dab86e\@ (Trojan.Siredef.C) -> Delete on reboot. [cc266e7f087376c0638b98688c746a96]
C:\$Recycle.Bin\S-1-5-21-2440430310-1066896749-2309528628-1001\$572803676f8f714c95b85ae223dab86e\@ (Trojan.Siredef.C) -> Delete on reboot. [90629f4e5a2185b1ec0222de47b94cb4]

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by fjc (administrator) on 18-09-2014 at 02:29:01
Running from "C:\Users\fjc\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================
#         Any other entries you had go here (new line no # no space);  
127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR9285 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : fjc-HP
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 84-34-97-99-46-7D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
   Physical Address. . . . . . . . . : 68-A3-C4-93-6F-7A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e920:3b99:946d:3286%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.9(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, September 18, 2014 2:16:18 AM
   Lease Expires . . . . . . . . . . : Sunday, October 25, 2150 8:57:28 AM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 241738692
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-8A-B2-D6-68-A3-C4-93-6F-7A
   DNS Servers . . . . . . . . . . . : 192.168.2.1
                                       192.168.2.2
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  UnKnown
Address:  192.168.2.1

Name:    google.com
Addresses:  2607:f8b0:4000:807::1004
      173.194.115.0
      173.194.115.5
      173.194.115.2
      173.194.115.3
      173.194.115.1
      173.194.115.6
      173.194.115.7
      173.194.115.4
      173.194.115.14
      173.194.115.9
      173.194.115.8


Pinging google.com [173.194.115.5] with 32 bytes of data:
Reply from 173.194.115.5: bytes=32 time=32ms TTL=55
Reply from 173.194.115.5: bytes=32 time=32ms TTL=55

Ping statistics for 173.194.115.5:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 32ms, Average = 32ms
Server:  UnKnown
Address:  192.168.2.1

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=84ms TTL=51
Reply from 206.190.36.45: bytes=32 time=85ms TTL=51

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 84ms, Maximum = 85ms, Average = 84ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...84 34 97 99 46 7d ......Realtek PCIe FE Family Controller
 11...68 a3 c4 93 6f 7a ......Atheros AR9285 802.11b/g/n WiFi Adapter
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1      192.168.2.9     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link       192.168.2.9    281
      192.168.2.9  255.255.255.255         On-link       192.168.2.9    281
    192.168.2.255  255.255.255.255         On-link       192.168.2.9    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.2.9    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.2.9    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::e920:3b99:946d:3286/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/18/2014 02:17:02 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (09/18/2014 02:18:07 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (09/18/2014 02:16:28 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error:
%%3

Error: (09/18/2014 02:16:28 AM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

Error: (09/18/2014 02:16:19 AM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service depends the following service: BFE. This service might not be installed.


Microsoft Office Sessions:
=========================
Error: (12/27/2012 05:43:20 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 226 seconds with 60 seconds of active time.  This session ended with a crash.

Error: (12/21/2012 01:54:26 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 29 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (11/19/2012 05:16:19 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 953 seconds with 420 seconds of active time.  This session ended with a crash.

Error: (11/19/2012 05:00:13 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 429 seconds with 180 seconds of active time.  This session ended with a crash.



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.33883 - BitTorrent Inc.)
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
6500_E709_eDocs (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
6500_E709_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
6500_E709a (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.7.0.2090 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.7.0.2090 - Adobe Systems Incorporated) Hidden
Adobe Audition CS6 (HKLM-x32\...\{30FD541D-3C9D-41C4-B240-A994EE4E0231}) (Version: 5.0 - Adobe Systems Incorporated)
Adobe Digital Editions 2.0 (HKLM-x32\...\Adobe Digital Editions 2.0) (Version: 2.0 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Help Manager (x32 Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Reader X (10.1.11) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.11 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)
Apple Application Support (HKLM-x32\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B8AD779A-82DA-4365-A7D0-AD3DCFC55CFF}) (Version: 5.1.1.4 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.2 - Atheros)
Audacity 1.3.14 (Unicode) (HKLM-x32\...\Audacity 1.3 Beta (Unicode)_is1) (Version:  - Audacity Team)
AuthenTec TrueAPI (Version: 1.3.0.144 - AuthenTec, Inc.) Hidden
avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)
bl (x32 Version: 1.0.0 - Your Company Name) Hidden
BookSmart® 3.4.4 3.4.4 (HKLM-x32\...\BookSmart® 3.4.4 3.4.4) (Version:  - Blurb, Inc)
Bowl Bound College Football Demo (HKLM-x32\...\Bowl Bound College Football Demo) (Version:  - )
bpd_scan (x32 Version: 3.00.0000 - Hewlett-Packard) Hidden
BPDSoftware (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
BufferChm (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
calibre (HKLM-x32\...\{5BE337EE-3815-4E5A-993D-B8C2546B69CF}) (Version: 1.0.0 - Kovid Goyal)
CamStudio version 2.7 (HKLM-x32\...\{04B83666-3A62-452B-85D3-70F8117F2329}_is1) (Version: 2.7 - CamStudio Open Source)
CCleaner (HKLM\...\CCleaner) (Version: 4.17 - Piriform)
CEntrance Universal Audio Driver (HKLM\...\CEntrance Universal Audio Driver) (Version: 7.4.2 - CEntrance)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.0.4422 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.0.4422 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Pro (HKLM-x32\...\DAEMON Tools Pro) (Version: 5.2.0.0348 - DT Soft Ltd)
DAZ Content Management Service (HKLM-x32\...\DAZ Content Management Service 4.8.1.7) (Version: 4.8.1.7 - DAZ 3D)
DAZ Install Manager (HKLM-x32\...\DAZ Install Manager 1.1.0.27) (Version: 1.1.0.27 - DAZ 3D)
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
DIRECTV Player (HKLM-x32\...\{5F3783B7-F809-45A7-8A92-A44B441FDA7C}) (Version: 4.00 - DIRECTV)
DIRECTV2PC™ (HKLM-x32\...\InstallShield_{E9B10AA5-E5F6-4DEF-A435-FB20704AF1E8}) (Version: 2.0.7507 - CyberLink Corp.)
DIRECTV2PC™ (x32 Version: 2.0.7507 - CyberLink Corp.) Hidden
DocMgr (x32 Version: 140.0.65.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 140.0.100.000 - Hewlett-Packard) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.6.24 - Dropbox, Inc.)
Duplicate Cleaner Free 3.0.1 (HKLM-x32\...\Duplicate Cleaner Free) (Version: 3.0.1 - DigitalVolcano)
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
Fast Break College Basketball 2010 Demo (HKLM-x32\...\Fast Break College Basketball 2010 Demo_is1) (Version:  - )
Fax (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
FileZilla Client 3.6.0.2 (HKLM-x32\...\FileZilla Client) (Version: 3.6.0.2 - FileZilla Project)
Football Mogul 2012 (HKLM-x32\...\{D75326C0-B21F-11DF-6DF1-096C35431649}) (Version: 9.5.2.0 - Sports Mogul Inc.)
Freemake Video Downloader (HKLM-x32\...\Freemake Video Downloader_is1) (Version: 3.4.3 - Ellora Assets Corporation)
GeoGebra 4.2 (HKLM-x32\...\GeoGebra 4.2) (Version: 4.2.55.0 - International GeoGebra Institute)
GIMP 2.8.8 (HKLM\...\GIMP-2_is1) (Version: 2.8.8 - The GIMP Team)
Google Chrome (HKCU\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{C1E3DFE7-4EAD-3E9E-A826-E06055BA5921}) (Version: 5.4.2.18903 - Google)
GPBaseService2 (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Deskjet 1510 series Basic Device Software (HKLM\...\{EB94EF62-E46A-495E-AF31-69D1CB3B46EA}) (Version: 30.0.1093.41190 - Hewlett-Packard Co.)
HP Deskjet 1510 series Help (HKLM-x32\...\{2E25FCEB-EFCB-4696-AA01-D3CBAC721831}) (Version: 30.0.0 - Hewlett Packard)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Documentation (HKLM-x32\...\{3D5C7E0E-AEC0-40EB-99D3-C40469738040}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Launch Box (HKLM\...\{C4EACDFC-4BD3-4553-8445-A55B55818835}) (Version: 1.0.14 - Hewlett-Packard Company)
HP Officejet 6500 E709 Series (HKLM\...\{58D79E62-CFC8-4331-8469-3A1B16E1769C}) (Version: 14.0 - HP)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.12992 - HP)
HP Power Manager (HKLM-x32\...\{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}) (Version: 1.4.7 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{53B17A98-5BF0-40BC-AAFF-850A357975AC}) (Version: 2.7.2 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{BB4FC2AD-DF12-4EE1-8AA7-2C0A26B5E2FB}) (Version: 3.1.1.10197 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
HP Security Assistant (HKLM\...\{562608FE-2051-4488-BF22-8CE4C03046AC}) (Version: 1.0.12 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP SimplePass PE 2012 (HKLM-x32\...\{423FBEB8-21C6-4720-A8DA-B19B06FDB607}) (Version: 5.3.1.7 - Hewlett-Packard)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Software Framework (HKLM-x32\...\{962CB079-85E6-405F-8704-1C62365AE46F}) (Version: 4.5.10.1 - Hewlett-Packard Company)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Solutions Framework (HKLM-x32\...\{C43602FE-988C-47BA-9F9F-B95FDDAFB624}) (Version: 11.50.0031 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
HPProductAssistant (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6365.0 - IDT)
Infinite Calculus (x32 Version: 1.00.44 - Kuta Software LLC) Hidden
Infinite Calculus Trial (HKLM-x32\...\Infinite Calculus 1.00.44) (Version: 1.00.44 - Kuta Software LLC)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Identity Protection Technology 1.1.2.0 (HKLM-x32\...\{C01A86F5-56E7-101F-9BC9-E3F1025EB779}) (Version: 1.1.2.0 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2476 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.6.0.1002 - Intel Corporation)
iZotope RX 2 (HKLM-x32\...\iZotope RX 2_is1) (Version: 2.10 - iZotope, Inc.)
Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.650 - Oracle)
Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) Hidden
Java™ 6 Update 22 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216022F0}) (Version: 6.0.220 - Oracle)
Java™ 7 Update 5 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417005FF}) (Version: 7.0.50 - Oracle)
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Logitech MouseWare 9.79.1  (HKLM-x32\...\{5809E7CF-4DCF-11D4-9875-00105ACE7734}) (Version:  - )
LyX 2.0.6 (HKLM-x32\...\LyX206) (Version: 2.0.6 - LyX Team)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Default Manager (x32 Version: 2.1.55.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Search Enhancement Pack (x32 Version: 2.0.271.0 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.10411.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFCLOC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
MiKTeX 2.9 (HKLM-x32\...\MiKTeX 2.9) (Version: 2.9 - MiKTeX.org)
mIRC (HKLM-x32\...\mIRC) (Version: 7.36 - mIRC Co. Ltd.)
MLBAM Stringer (HKLM-x32\...\{68AF9EAC-3C14-4190-9462-590D8B5E4CE5}) (Version: 8.0.5 - MLB Advanced Media)
Mozilla Firefox 32.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 32.0.1 (x86 en-US)) (Version: 32.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MPC-HC 1.6.8 (HKLM-x32\...\{2624B969-7135-4EB1-B0F6-2D8C397B45F7}_is1) (Version: 1.6.8.7417 - MPC-HC Team)
MPC-HC 1.7.6 (64-bit) (HKLM\...\{2ACBF1FA-F5C3-4B19-A774-B22A31F231B9}_is1) (Version: 1.7.6 - MPC-HC Team)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
Network64 (Version: 140.0.215.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
OpenOffice.org 3.3 (HKLM-x32\...\{3E171899-0175-47CC-84C4-562ACDD4C021}) (Version: 3.3.9567 - OpenOffice.org)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
Out of the Park Baseball 15 (HKLM-x32\...\Out of the Park Baseball15) (Version: 15 - Out of the Park Developments)
Pdf Editor (HKLM-x32\...\{729E66B3-1B80-4F3F-8D59-341A89633E0A}_is1) (Version:  - )
Pdf Editor (HKLM-x32\...\{739126B3-1B80-4F1F-8D59-312A19633E1A}_is1) (Version:  - )
PDF ePub DRM Removal (HKLM-x32\...\PDFePubRMRemoval) (Version: 1.4.1 - eBook Converter)
PDFlite 0.9.1.0 (HKLM-x32\...\PDFlite) (Version: 0.9.1.0 - Amnis Technology Ltd)
PDF-Viewer (HKLM\...\{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1) (Version: 2.5.210.0 - Tracker Software Products Ltd)
PDF-XChange 4 Pro (HKLM\...\{E38531EE-318C-4EFB-A36B-1A57BFBDAB3C}_is1) (Version: 4.200.200.0 - Tracker Software Products Ltd)
ph (x32 Version: 1.0.0 - Your Company Name) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
PreSonus Studio One 2 x64 (HKLM\...\PreSonus Studio One 2) (Version: 2.5.1.21166 - PreSonus Audio Electronics)
Product Improvement Study for HP Deskjet 1510 series (HKLM\...\{19CA39E9-BBE4-4CD2-B3E9-0AC904030A09}) (Version: 30.0.1093.41190 - Hewlett-Packard Co.)
ProductContext (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.46.610.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.84 - Realtek Semiconductor Corp.)
REAPER (x64) (HKLM\...\REAPER) (Version:  - )
Revo Uninstaller Pro 3.0.8 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.8 - VS Revo Group, Ltd.)
Scan (x32 Version: 140.0.167.000 - Hewlett-Packard) Hidden
SharedMinds Desktop (HKLM-x32\...\SharedMinds Desktop_is1) (Version: 0.4.8 - Rainer Falle)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Skype™ 6.0 (HKLM-x32\...\{EA17F4FC-FDBF-4CF8-A529-2D983132D053}) (Version: 6.0.126 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
Software Updater (HKLM-x32\...\Software Updater) (Version: 1.0.0.4 - Auto-Update.me)
SolutionCenter (x32 Version: 140.0.214.000 - Hewlett-Packard) Hidden
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
Status (x32 Version: 140.0.256.000 - Hewlett-Packard) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.17.0 - Synaptics Incorporated)
System Requirements Lab CYRI (HKLM-x32\...\{19B0831B-0C18-4103-86E4-90FCD04CD3B9}) (Version: 6.0.12.5 - Husdawg, LLC)
Toolbox (x32 Version: 140.0.428.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
US122 Driver 3.40 (HKLM\...\US122 Driver_is1) (Version: 3.40 - Frontier Design Group, LLC)
VIP Access SDK (1.0.1.2)  (HKLM-x32\...\VIP Access SDK) (Version: 1.0.1.2 - Symantec Inc.)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
VLC media player 2.0.2 (HKLM-x32\...\VLC media player) (Version: 2.0.2 - VideoLAN)
WebReg (x32 Version: 140.0.213.017 - Hewlett-Packard) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WinRAR 4.11 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.11.0 - win.rar GmbH)
Wrestling MPire Remix (Management)  (HKLM-x32\...\Wrestling MPire Remix (Management)) (Version:  - MDickie)

========================= Devices: ================================

Name: LogMeIn Kernel Information Provider
Description: LogMeIn Kernel Information Provider
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: LMIInfo
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 4043.86 MB
Available physical RAM: 2228.21 MB
Total Pagefile: 8085.91 MB
Available Pagefile: 6115.63 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.79 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:440.8 GB) (Free:304.56 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:20.8 GB) (Free:2.25 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.07 GB) FAT32

========================= Users: ========================================

User accounts for \\FJC-HP

Administrator            ASPNET                   fjc                      
Guest                    

========================= Restore Points ==================================

13-09-2014 02:37:06 Installed Windows 7 USB/DVD Download Tool
15-09-2014 19:31:34 Removed Windows 7 USB/DVD Download Tool
15-09-2014 20:02:31 Removed BlueStacks Notification Center
15-09-2014 22:20:14 Removed Windows 7 USB/DVD Download Tool
15-09-2014 22:24:08 Removed Booking Revolution
17-09-2014 18:41:53 Norton_Power_Eraser_20140917134150115

**** End of log ****
 

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/18/2014 03:19:13 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Windows\runservice.exe (PID: 2480) [WD-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

 * ALERT: ZEROACCESS rootkit symptoms found!


Checking Windows Service Integrity:

 * Windows Firewall (MpsSvc) is not Running.
   Startup Type set to: Automatic

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

 * BFE [Missing Service]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1 localhost

Program finished at: 09/18/2014 03:20:40 AM
Execution time: 0 hours(s), 1 minute(s), and 26 seconds(s)
 

 

 Results of screen317's Security Check version 0.99.87  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Spybot - Search & Destroy
 Duplicate Cleaner Free 3.0.1  
 JavaFX 2.1.1    
 Java™ 6 Update 22  
 Java 7 Update 65  
 Java version out of Date!
 Adobe Flash Player 15.0.0.152  
 Adobe Reader 10.1.11 Adobe Reader out of Date!  
 Mozilla Firefox (32.0.1)
 Google Chrome 35.0.1916.114  
 Google Chrome 35.0.1916.153  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````
 



#4 Broni

Broni

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Posted 18 September 2014 - 09:31 AM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

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#5 fcabanski

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Posted 18 September 2014 - 01:22 PM

Thanks for the help. 

 

I have posted a new topic:  http://www.bleepingcomputer.com/forums/t/548900/zeroaccess-rootkit-infection-laptop-fan-full-speed-always/



#6 Broni

Broni

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Posted 18 September 2014 - 10:44 PM

p22003888.gif


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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