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Windows 8 Laptop Keeps Saying Connection Is "Limited"


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16 replies to this topic

#1 Torn8oz

Torn8oz

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  • Local time:01:24 PM

Posted 16 September 2014 - 09:36 PM

Hi,

I've been having issues with my laptop since I got it a little over a year ago. It says the wifi connection is "limited". This happened first a couple weeks after I got it. I ran the troubleshooter, and it said I didn't have a valid IP address. I went through the simple ipconfig /release and /renew, but each time I got an error saying that the media was disconnected. I connected it through Ethernet, but got the same issue. Eventually I searched "how to fix a limited connection" and running the command:

netsh int ip reset C:\resetlog.exe

Which did the trick, got me back on wifi. Two weeks later, the same issue came again, so I typed the command in, it worked again. Every couple of weeks or so, this cycle would repeat. Just recently, though, the command stopped working. I tried everything else on the internet on how to fix limited connection, but nothing worked. When I say I tried everything else, I'm not kidding, I spent probably about 2 hours sifting through links, even into the second and third page of google. Eventually I got it working by connecting to an Ethernet cable, but that doesn't work every time.

The issue kept coming back, and each time the solution was different. Reset the router, type in a command, reinstalling the driver. This time, I can't get anything to get my back on wifi. I did run the troubleshooter, which said it couldn't connect to the DNS server. I looked at some of the things that supposedly should fix it, but, again, nothing. Any advice would be helpful. I'm about ready to throw this thing off a ten story building :).

Edit: I just read the "please read" thing, so:

Computer: Toshiba Satellite C855-S5350 (Connected Wirelessly)
Router: Linksys E1200
Distance: Not sure, I have a wifi extender in my house (I was having the problem before I got the extender)
Results (This was run when the computer was connected to wifi, but shortly after running it the wifi went back to limited):

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Lexi (administrator) on 17-09-2014 at 18:16:32
Running from "C:\Users\Lexi\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Connected)
Qualcomm Atheros AR8162 PCI-E Fast Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : LexiLaptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : knology.net
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : C0-D9-62-26-E4-1C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : knology.net
   Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : C0-D9-62-26-E4-1C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.1.144(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, September 17, 2014 6:11:00 PM
   Lease Expires . . . . . . . . . . : Thursday, September 18, 2014 6:11:00 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 69.1.30.42
                                       69.1.30.43
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : knology.net
   Description . . . . . . . . . . . : Qualcomm Atheros AR8162 PCI-E Fast Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : C0-D9-62-26-E4-1C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  hunt-server1.knology.net
Address:  69.1.30.42
 
Name:    google.com
Addresses:  2607:f8b0:4002:c06::8b
 75.76.44.123
 75.76.44.52
 75.76.44.70
 75.76.44.61
 75.76.44.115
 75.76.44.69
 75.76.44.25
 75.76.44.106
 75.76.44.88
 75.76.44.34
 75.76.44.97
 75.76.44.79
 75.76.44.43
 75.76.44.42
 75.76.44.16
 75.76.44.96
 
 
Pinging google.com [75.76.44.79] with 32 bytes of data:
Reply from 75.76.44.79: bytes=32 time=11ms TTL=59
Reply from 75.76.44.79: bytes=32 time=10ms TTL=59
 
Ping statistics for 75.76.44.79:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum = 11ms, Average = 10ms
Server:  hunt-server1.knology.net
Address:  69.1.30.42
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=99ms TTL=50
Reply from 206.190.36.45: bytes=32 time=103ms TTL=50
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 99ms, Maximum = 103ms, Average = 101ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...c0 d9 62 26 e4 1c ......Microsoft Wi-Fi Direct Virtual Adapter
 13...c0 d9 62 26 e4 1c ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
 12...c0 d9 62 26 e4 1c ......Qualcomm Atheros AR8162 PCI-E Fast Ethernet Controller (NDIS 6.30)
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.144     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.144    281
    192.168.1.144  255.255.255.255         On-link     192.168.1.144    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.144    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.144    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.144    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider StorageWMI attempted to register query "select * from MSFT_StorageModificationEvent" whose target class "MSFT_StorageModificationEvent" in //./root/Microsoft/Windows/Storage namespace does not exist. The query will be ignored.
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider StorageWMI attempted to register query "select * from MSFT_StorageDepartureEvent" whose target class "MSFT_StorageDepartureEvent" in //./root/Microsoft/Windows/Storage namespace does not exist. The query will be ignored.
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider StorageWMI attempted to register query "select * from MSFT_StorageArrivalEvent" whose target class "MSFT_StorageArrivalEvent" in //./root/Microsoft/Windows/Storage namespace does not exist. The query will be ignored.
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider StorageWMI attempted to register query "select * from MSFT_StorageAlertEvent" whose target class "MSFT_StorageAlertEvent" in //./root/Microsoft/Windows/Storage namespace does not exist. The query will be ignored.
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider  attempted to register query "select * from MSFT_StorageModificationEvent" whose target class "MSFT_StorageModificationEvent" in //./root/Microsoft/Windows/Storage namespace does not exist. The query will be ignored.
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider  attempted to register query "select * from MSFT_StorageDepartureEvent" whose target class "MSFT_StorageDepartureEvent" in //./root/Microsoft/Windows/Storage namespace does not exist. The query will be ignored.
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider  attempted to register query "select * from MSFT_StorageArrivalEvent" whose target class "MSFT_StorageArrivalEvent" in //./root/Microsoft/Windows/Storage namespace does not exist. The query will be ignored.
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider  attempted to register query "select * from MSFT_StorageAlertEvent" whose target class "MSFT_StorageAlertEvent" in //./root/Microsoft/Windows/Storage namespace does not exist. The query will be ignored.
 
Error: (09/16/2014 08:59:50 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "select * from __InstanceModificationEvent where targetinstance isa '__ArbitratorConfiguration'" could not be reactivated in namespace "//./root" because of error 0x80041033. Events cannot be delivered through this filter until the problem is corrected.
 
Error: (09/16/2014 08:59:50 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event provider $Core attempted to register query "select * from __TimerEvent" whose target class "__TimerEvent" in //./root/CIMV2 namespace does not exist. The query will be ignored.
 
 
System errors:
=============
Error: (09/17/2014 06:10:39 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error: 
%%1053
 
Error: (09/17/2014 06:10:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.
 
Error: (09/17/2014 06:07:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:35:47 PM on ‎9/‎17/‎2014 was unexpected.
 
Error: (09/17/2014 05:02:06 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (09/17/2014 04:46:15 PM) (Source: ipnathlp) (User: )
Description: 192.168.1.144192.168.137.0255.255.255.0
 
Error: (09/17/2014 04:45:20 PM) (Source: ipnathlp) (User: )
Description: 169.254.11.164192.168.137.0255.255.255.0
 
Error: (09/17/2014 04:42:04 PM) (Source: ipnathlp) (User: )
Description: 169.254.11.164192.168.137.0255.255.255.0
 
Error: (09/16/2014 09:08:41 PM) (Source: DCOM) (User: LEXILAPTOP)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}
 
Error: (09/16/2014 08:02:26 PM) (Source: ipnathlp) (User: )
Description: 169.254.11.164192.168.137.0255.255.255.0
 
Error: (09/16/2014 08:01:22 PM) (Source: ipnathlp) (User: )
Description: 192.168.1.142192.168.137.0255.255.255.0
 
 
Microsoft Office Sessions:
=========================
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: StorageWMIselect * from MSFT_StorageModificationEventMSFT_StorageModificationEvent//./root/Microsoft/Windows/Storage
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: StorageWMIselect * from MSFT_StorageDepartureEventMSFT_StorageDepartureEvent//./root/Microsoft/Windows/Storage
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: StorageWMIselect * from MSFT_StorageArrivalEventMSFT_StorageArrivalEvent//./root/Microsoft/Windows/Storage
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: StorageWMIselect * from MSFT_StorageAlertEventMSFT_StorageAlertEvent//./root/Microsoft/Windows/Storage
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: select * from MSFT_StorageModificationEventMSFT_StorageModificationEvent//./root/Microsoft/Windows/Storage
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: select * from MSFT_StorageDepartureEventMSFT_StorageDepartureEvent//./root/Microsoft/Windows/Storage
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: select * from MSFT_StorageArrivalEventMSFT_StorageArrivalEvent//./root/Microsoft/Windows/Storage
 
Error: (09/17/2014 05:00:21 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: select * from MSFT_StorageAlertEventMSFT_StorageAlertEvent//./root/Microsoft/Windows/Storage
 
Error: (09/16/2014 08:59:50 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./rootselect * from __InstanceModificationEvent where targetinstance isa '__ArbitratorConfiguration'0x80041033
 
Error: (09/16/2014 08:59:50 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: $Coreselect * from __TimerEvent__TimerEvent//./root/CIMV2
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-10-12 12:52:26.188
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:52:22.171
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:52:18.185
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:52:10.161
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:50:38.454
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:50:34.454
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:50:30.453
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:50:22.433
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:31:44.201
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-10-12 12:31:40.200
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Common Files\Toshiba Shared\TosQEP64.dll because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
Adobe Reader X (10.1.7) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.7 - Adobe Systems Incorporated)
Amazon MP3 Downloader 1.0.18 (HKCU\...\Amazon MP3 Downloader) (Version: 1.0.18 - Amazon Services LLC)
Apple Application Support (HKLM-x32\...\{45C56AA7-ED1B-4800-A97F-EDDF3F3520B1}) (Version: 2.3.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.6 - Atheros Communications Inc.)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.120 - Google Inc.)
Google Drive (HKLM-x32\...\{C6640705-7479-4EE5-BC86-879F05F65E74}) (Version: 1.17.7290.4094 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2828 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.2.1001 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{0225AD21-F3E2-4916-BFF3-65D3F9052582}) (Version: 11.0.2.26 - Apple Inc.)
Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060FF}) (Version: 7.0.600 - Oracle)
Java Auto Updater (x32 Version: 2.1.60.19 - Oracle, Inc.) Hidden
Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64) (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
OpenOffice.org 3.4.1 (HKLM-x32\...\{9F1F2AEA-C72A-4DD6-991E-C5506A5625E4}) (Version: 3.41.9593 - Apache Software Foundation)
Origin (HKLM-x32\...\Origin) (Version: 8.6.3.49 - Electronic Arts, Inc.)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6690 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.39030 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0020 - REALTEK Semiconductor Corp.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.8.21 - Synaptics Incorporated)
System Requirements Lab CYRI (HKLM-x32\...\{F3FCB08B-E752-444D-86A0-0634A4F3B23D}) (Version: 6.0.8.0 - Husdawg, LLC)
The Sims™ 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.67.2 - Electronic Arts)
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The Sims™ 3 Generations (HKLM-x32\...\{E6B88BD6-E4B2-4701-A648-B6DAC6E491CC}) (Version: 8.0.152 - Electronic Arts)
The Sims™ 3 Pets (HKLM-x32\...\{C12631C6-804D-4B32-B0DD-8A496462F106}) (Version: 10.0.96 - Electronic Arts)
The Sims™ 3 Seasons (HKLM-x32\...\{3DE92282-CB49-434F-81BF-94E5B380E889}) (Version: 16.0.136 - Electronic Arts)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.4 - TOSHIBA)
TOSHIBA Audio Enhancement (HKLM\...\{F2DE0088-CF05-4DAB-AC4D-9D2C4D657456}) (Version: 1.0.2.8 - TOSHIBA Corporation)
Toshiba Book Place (HKLM-x32\...\{24B45620-22B6-4E4A-B836-FF30A0B0404E}) (Version: 3.1.9534 - K-NFB Reading Technology, Inc.)
TOSHIBA Desktop Assist (HKLM\...\{95CCACF0-010D-45F0-82BF-858643D8BC02}) (Version: 1.00.0007.00002 - Toshiba Corporation)
TOSHIBA eco Utility (HKLM\...\{5944B9D4-3C2A-48DE-931E-26B31714A2F7}) (Version: 2.0.0.6415 - Toshiba Corporation)
TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.00.6425.01 - Toshiba Corporation)
TOSHIBA Password Utility (HKLM-x32\...\{B1786E63-2127-42C9-95A3-146E5F727BF1}) (Version: v1.0.0.8 - TOSHIBA Corporation)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.8.17.640104 - Toshiba Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.8 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.2.0.54043005 - Toshiba Corporation)
TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.2.2.00 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM\...\{B8C8422F-01F1-4791-B084-047AAFF9BFCC}) (Version: 2.4.4 - TOSHIBA)
TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0013 - Toshiba Corporation)
TOSHIBA System Settings (HKLM-x32\...\{05A55927-DB9B-4E26-BA44-828EBFF829F0}) (Version: 1.00.0002.32002 - Toshiba Corporation)
TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
TOSHIBA VIDEO PLAYER (HKLM\...\{FF07604E-C860-40E9-A230-E37FA41F103A}) (Version: 5.1.0.12-A - Toshiba Corporation)
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.97 - WildTangent) Hidden
VMware View Client (HKLM\...\{6248C52A-5236-4C07-9BD5-393C40A42316}) (Version: 5.2.1.937772 - VMware, Inc.)
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (Toshiba Games) (x32 Version: 4.0.10.5 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 23%
Total physical RAM: 6026.22 MB
Available physical RAM: 4591.44 MB
Total Pagefile: 6986.22 MB
Available Pagefile: 5546.39 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.2 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI10653400C) (Fixed) (Total:586.06 GB) (Free:423.34 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LEXILAPTOP
 
Administrator            Guest                    Lexi                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
28-08-2014 21:21:43 Windows Update
05-09-2014 02:17:54 Scheduled Checkpoint
11-09-2014 23:09:31 Windows Update
 
**** End of log ****

Edited by Torn8oz, 17 September 2014 - 06:22 PM.


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#2 ElfBane

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Posted 17 September 2014 - 03:41 AM

The way to troubleshoot this is;

1. Do wifi and Ethernet work intermittently in your house?

2. Do wifi and Ethernet work fine at another location, ie. hotel, library, friend's house, etc.?

If the answer to both is Yes, then something is wrong with your router.

If you can't connect reliably anywhere, then something is wrong with your PC.

 

Let us know what the answers to questions 1 & 2 are. Thanx.



#3 Torn8oz

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Posted 17 September 2014 - 06:43 AM

None of my other computers have had this issue, and I'm having the same problems when I bring the computer to other houses with different routers.

#4 ElfBane

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Posted 17 September 2014 - 07:09 AM

Here's a BC tool that has numerous Windows mini-fixes, many of which are for connectivity issues. Give it a try ... http://www.bleepingcomputer.com/download/windows-repair-all-in-one/ .

 

You can also try a wireless dongle or an "air card". Wireless USB dongles can be inexpensive, $15-20, or not, up about $75-100. Air Cards work off the cellular system and are expensive (~$80+) AND you have to have a data plan.



#5 Torn8oz

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Posted 17 September 2014 - 07:15 AM

Thanks, I'll take a look at these. I have to go somewhere for a few hours so it may be a while before I get results.

#6 Torn8oz

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Posted 17 September 2014 - 06:20 PM

Alright, I ran the all in one thing, and once it was done the wifi went back on for about ten minutes, then went to limited again. During those few minutes i was able to get the results from the minitoolbox thing.



#7 ElfBane

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Posted 18 September 2014 - 04:16 AM

If you are using the Toshiba utilities to connect, I suggest you disable them and use the MS built-in connection functions. See how it works now.



#8 Torn8oz

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Posted 18 September 2014 - 06:44 AM

How do I do that, exactly?

#9 ElfBane

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Posted 18 September 2014 - 01:16 PM

Here ya go ... http://www.7tutorials.com/how-connect-wireless-networks-windows-8 .



#10 Torn8oz

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Posted 18 September 2014 - 06:58 PM

Oh, I think I was doing that the whole time, the instructions are exactly what I've been doing.

#11 jhayz

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Posted 18 September 2014 - 08:14 PM

Can you remove previous wireless networks including your home wifi SSID then connect manually again? See instructions here. Try reinstalling or check for updated wireless driver for your Realtek card just in case.


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#12 Torn8oz

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Posted 18 September 2014 - 09:58 PM

I'll definetly try that, but I may not be able to do it for a day or two.

#13 Torn8oz

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Posted 21 September 2014 - 11:07 AM

I rooted out the issue, it's the wifi extender.

#14 jhayz

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Posted 21 September 2014 - 07:55 PM

Thanks for the update. :thumbup2:


Edited by jhayz, 21 September 2014 - 07:55 PM.

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#15 fireant222

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Posted 22 September 2014 - 11:29 AM

when you say, "wifi extender" I am not understanding. Is this a box plugged into the computer externally?






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