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Photoshop CS6 Extended not allowing me to covert video frames into layers


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#1 starcrysis

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Posted 16 September 2014 - 08:53 PM

I have read multiple threads about this and tried many fixes listed. hfghgf_inline.png?1410858908 
I get this message after not being able to minimize or maximize photoshop, for it is stuck on this screen: yjghjg_inline.png?1410858975 
This is my first time attempting to make gifs with photoshop. I have Quicktime downloaded, have rebooted my computer, tried it in bridge(bridge has "not responding" problems, I dunno), tried closing all adobe programs and waiting, have tried dragging and dropping the file (which just makes it tell me that it's not the right kind of document). I hate when things don't work as intended, and this is really frustrating me. Is there ANYTHING I can do to fix this?



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#2 GB2064

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Posted 17 September 2014 - 03:37 PM

These links may give you some help.

https://forums.adobe.com/thread/1103539

 

http://www.adobe.com/support/downloads/detail.jsp?ftpID=5504

 

Did you turn off your AV during installation?






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