I've been struggling with this for a LONG time, on multiple computers, but all computers had the same (customized) windows7 install image used for the install.
THerefore, I suspect it's something to do with my customized image, but it's now on several computers I use, and it would be really un-fun to have to wipe them all and start from a new, full image on each machine. So, I'm hoping someone can help me just 'fix' this issue, then I can fix it on all my machines.
Issue: Clicking on "Windows Firewall" in Control panel does nothing. it won't open the firewall. Clicking "Check Firewall Status" and "Allow a program thru windows firewall" also has no effect.
I can see windows firewall service is started in Services, and is set to Automatic. All it's dependencies are also running. Windows Defender is started and set to Automatic. It was set to Automatic (delayed), but I've changed it, trying to fix this issue.
I've tried several suggestions in the microsoft support forums, but nothing has helped. One thing I did see there was that if I stop the service, I can 'get into' the Firewall settings, but everything is greyed out, and I cannot make any changes.
If I run Administrative tools from Control Panel, then r-click Windows Firewall with Advanced Security, run as administrator, I get this message...
"Windows Firewall with advanced Security snap-in failed to load. Restart the Windows Firewall service on the computer that you are managing. Error Code 0x6D9"
restarting the service doesn't help.
I ran the Microsoft tool (MicrosoftFixit.WindowsFirewall.RNP.1334183720996.1.1.Run.exe) to fix problems, and it said it found and fixed something, but nothing has improved.
I've run FSS.exe, and the report is attached. it's clean now, after changing Defender to Automatic from delayed.
I've also run ServicesRepair (as administrator), and that report is attached.
Finally, I ran ComboFix, and that report is attached.
I've ran Avast since the machine was built, but uninstalled it tonight to confirm it is not part of this issue.
I still have MalwareBytes installed, and run it occasionally. I don't think I've every had any virus, or serious malware on this machine.
This problem has existed from day one.
I hope someone here is more clever than myself, and can help me fix this VERY annoying issue. I need to forward a port on this machine (and others), and can't do it with this firewall issue.
Thank you in advance for any/all help!
Edited by hamluis, 17 September 2014 - 06:37 AM.
Moved from Win 7 to Malware Removal Logs - Hamluis.