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Help- Windows slow after unexpected shutdown


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#1 John15121

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Posted 16 September 2014 - 05:08 PM

Hi all! Well I was using my computer for the night and I tripped over my laptop's charger. Now my computer is running slow after welcome screen. When I am passed the welcome screen it takes me to a black screen which takes me forever to boot up. Safe mode is a different story. When safe mode is done loading it takes me to the home screen. Then, everything runs fine for 1 minute then slow... I can still use the mouse and that's about it. I have ran chkdsk no improvement, and I don't want to format by computer.

 

Computer: Asus U52F

 

Programs running before unexpected shutdown: Internet explorer, Microsoft word, and AVG.

 



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#2 TsVk!

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Posted 16 September 2014 - 05:13 PM

First point of call is to restore your system back to an earlier time.

 

Did that resolve your issue?

 

TsVk!

 

:busy:



#3 John15121

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Posted 16 September 2014 - 05:20 PM

I have created a restore point but the computer says I have not made one... Says I am running in limited diagnostic state.



#4 TsVk!

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Posted 16 September 2014 - 05:35 PM

Perform a clean boot to restore your drivers etc to a normal state.

 

TsVk!

 

Edit: Also, once on clean boot run "sfc /scannow" from an elevated command prompt, for more automated repair of errors than what is listed in the link above.

 

edit edit : this is just a possibility to get back to a normal state, more likely we will have to do an in place upgrade.... let's try this first though.


Edited by TsVk!, 16 September 2014 - 05:50 PM.





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