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Recovery Drive Full


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#1 JayUS

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Posted 16 September 2014 - 11:39 AM

I recently installed a new Samsung 840EVO 250GB SSD into my HP Pavillion dv6-6120us.  Only about 100GB of the old drive was being used.  I first cloned my hard drive using Acronis True Image 2014.  Everything went fine...the laptop now fires up in about 1/10th of the time.  Programs open quickly and everything is working great except I frequently get a message the my RECOVERY (D:) drive is full.  When I try the disk cleanup tool there are no files to clean up.  I have read on various forums that this is not a problem since the drive is not used, and I wouldn't bother with it except for that pesky message that comes up (it usually come up after I first reboot, but can pop up at any time).  Any ideas?  Thanks in advance for your help.



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#2 JohnC_21

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Posted 16 September 2014 - 12:49 PM

Hello, and Welcome

First make sure you do not have System Restore Active on the Recovery partition D:.   In the guide I linked to, highlight D: if system restore is enabled and press the configure button to disable. Open D: and look in the root directory. Are there any very large files?



#3 JayUS

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Posted 16 September 2014 - 03:58 PM

JohnC_21...Thank you for your response.  I checked the protection setting and (D:) is disabled and there are no large files in the root directory.



#4 JohnC_21

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Posted 16 September 2014 - 04:11 PM

Open D: again but allow hidden files and uncheck hide protected operating system files in folder options. Are there any large files shown?

 

http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/



#5 JayUS

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Posted 16 September 2014 - 04:30 PM

There is a file called preload that contains 11.7GB.



#6 JohnC_21

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Posted 16 September 2014 - 04:41 PM

 I would not delete that. I believe it's required for your factory recovery. How much free space is left on D:?

 

Edit: Please see the following HP support pages. It may help. Look for any file that has a recent date of creation

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01508532&cc=us&dlc=en&lc=en

 

HP may be creating auto backups

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00678180&cc=us&lc=en&dlc=en


Edited by JohnC_21, 16 September 2014 - 04:50 PM.


#7 JayUS

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Posted 16 September 2014 - 04:51 PM

Yes, dire warning under the HP logo about messing with this file.  D: has...

 

Used space:  13,527,445,504 bytes    12.5 GB

Free space:               229,376 bytes     224 KB

______________________________________

 

  Capacity:     13,527,674,880 bytes    12.5 GB



#8 JohnC_21

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Posted 16 September 2014 - 04:53 PM

See my edited post. Look for recent file dates. Also if HP is backing up files to D:



#9 JayUS

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Posted 16 September 2014 - 04:57 PM

Okay, thank you very much.  I'll follow up with these HP pages and post an update as soon as I can.



#10 Frozwire

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Posted 17 September 2014 - 12:51 AM

Okay, thank you very much.  I'll follow up with these HP pages and post an update as soon as I can.

 

I think you may need to expand that recovery partition up to 16GB using a 3rd party partition manager (Easeus or Partition Wizard) to get rid of that Recovery Drive Full notification.


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