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Browser grinds to a halt after a few minutes


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#1 agentwd40

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Posted 15 September 2014 - 03:54 PM

Hi,

 

I have a Dell Studio XPS 16 and am using Windows 7 Home Premium 64-bit. I use Norton Internet Security Suite.

 

For the last couple of months or so my computer has started to slow down and even freeze up sometimes after about fifteen minute of using the internet. I've run a complete system scan with Norton and Malwarebytes but haven't found anything. I'm wondering if this is a virus, malware, or something else. It'll be running fine for a few minutes and then will start slowly bogging down and then go very, very slow or freeze entirely.

 

I generally use Firefox, but have tried Chrome and Internet Explorer, and the same thing happens. I've run CCleaner and cleaned out unnecessary files. I'd appreciate some help in determining whether or not I have some sneaky malware causing this.

 

Thanks in advance for your help!

 

 

 

 



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#2 quietman7

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Posted 15 September 2014 - 09:14 PM

Slowness, freezing, booting, and performance issues as you describe are not uncommon, especially with older computers. There are various reasons for this.

Almost all applications you install want to startup when Windows loads. Many of these programs are not needed and disabling them can save resources and improve performance as they are available from the Start Menu > All Programs or an icon on the Desktop if needed. For information on how to identify and disable unnecessary startups, please refer to the section "Check for any unnecessary applications loading when Windows Boots" in this guide: Slow Computer/Browser? Check here first; it may not be malware

Too many toolbars, BHOs, extensions and add-ons/plug-ins attached your browser can contribute to poor performance, slow loading and other issues. Sometimes Add-ons cause browsers to quit unexpectedly or not perform properly especially, if it was poorly designed or was created for an earlier browser version. Incompatible browser extensions and add-ons can also impact system performance and cause compatibility issues such as application hangs (freezing). Please refer to the section "For general browser issues" in the same Slow Computer/Browser? Check here first... topic.
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#3 agentwd40

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Posted 15 September 2014 - 09:28 PM

Thanks for the reply! I'll check those sections and see if anything there will help me out. It probably is something like that, but it seems to have just started happening recently. Thanks again.



#4 quietman7

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Posted 15 September 2014 - 09:30 PM

You're welcome.
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