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Suddenly Shutdown when scanning virus


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2 replies to this topic

#1 agrias7

agrias7

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Posted 15 September 2014 - 03:20 AM

Okay first i feel someone controling my mouse when i try to move it like holding my pointer and its happen twice today. i scan my computer using eset and suddenly my computer is shutdown. i tried once more this time i scan it with malwarebyte and eset at the same time and it's still suddenly shutdown. Shutdown is like when i force it shutdown with holding power button everything turn black and poofff. i tried to login normally once more and i open task manager as soon as logged in, i see something weird named xServer.exe. i open msconfig and found it in startup tab, and i uncheck it.

here is the screen shot of task manager when that happen

http://i.imgur.com/P276dtT.jpg

 

I already change password for paypal and banking account since i use it alot :(

 

here is DDS log that i run on safe mode with networking

 

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 11.0.9600.17280  BrowserJavaVersion: 10.67.2
Run by TOSHIBA at 15:04:11 on 2014-09-15
Microsoft Windows 7 Starter   6.1.7601.1.932.81.1033.18.1916.807 [GMT 7:00]
.
AV: ESET Smart Security 7.0 *Enabled/Updated* {19259FAE-8396-A113-46DB-15B0E7DFA289}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: ESET Smart Security 7.0 *Enabled/Updated* {A2447E4A-A5AC-AE9D-7C6B-2EC29C58E834}
FW: ESET Personal firewall *Enabled* {211E1E8B-C9F9-A04B-6D84-BC85190CE5F2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\DllHost.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\TOSHIBA\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.
uProxyServer = 94.229.32.82:8088
uProxyOverride = <local>
BHO: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - c:\program files\internet download manager\IDMIECC.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
uRun: [Google Update] "c:\users\toshiba\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [TPwrMain] c:\program files\toshiba\power saver\TPwrMain.EXE
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes Anti-Exploit] c:\program files\malwarebytes anti-exploit\mbae.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
Trusted Zone: aeriagames.com
Trusted Zone: aeriagames.com
TCP: NameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{40B525B9-E601-408F-8F68-A313D3217152} : NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{8DB0A920-20CD-4501-A4A8-7FDB6114898F} : NameServer = 127.0.0.1,8.8.8.8
TCP: Interfaces\{8DB0A920-20CD-4501-A4A8-7FDB6114898F} : DHCPNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{8DB0A920-20CD-4501-A4A8-7FDB6114898F}\0477966696E29646 : DHCPNameServer = 202.134.1.10 118.98.44.10
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\toshiba\appdata\roaming\mozilla\firefox\profiles\ftrsxzjy.default\
FF - prefs.js: network.proxy.http - 153.120.25.103
FF - prefs.js: network.proxy.http_port - 80
FF - prefs.js: network.proxy.socks_port - 1080
FF - prefs.js: network.proxy.ssl - 153.120.25.103
FF - prefs.js: network.proxy.ssl_port - 80
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\garena plus\bbtalk\plugins\npplugin\npGarenaTalkPlugin.dll
FF - plugin: c:\program files\google\update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\toshiba\appdata\local\fancy\npfancygame.dll
FF - plugin: c:\users\toshiba\appdata\local\google\update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: c:\users\toshiba\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_14_0_0_145.dll
.
============= SERVICES / DRIVERS ===============
.
R1 cnnctfy3;Connectify LightWeight Filter;c:\windows\system32\drivers\cnnctfy3.sys [2014-3-18 29672]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2013-1-10 242240]
R1 EpfwLWF;Epfw NDIS LightWeight Filter;c:\windows\system32\drivers\EpfwLWF.sys [2013-8-15 37416]
R3 Neo_VPN;VPN Client Device Driver - VPN;c:\windows\system32\drivers\Neo_0116.sys [2013-9-11 26208]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-6-10 394856]
S0 epfwwfp;epfwwfp;c:\windows\system32\drivers\epfwwfp.sys [2013-8-15 49240]
S1 eamonm;eamonm;c:\windows\system32\drivers\eamonm.sys [2013-8-15 188808]
S1 ESProtectionDriver;Malwarebytes Anti-Exploit;c:\program files\malwarebytes anti-exploit\mbae.sys [2014-9-15 47896]
S2 BstHdAndroidSvc;BlueStacks Android Service;"c:\program files\bluestacks\hd-service.exe" bsthdandroidsvc android --> c:\program files\bluestacks\HD-Service.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2013-9-12 1337752]
S2 MbaeSvc;Malwarebytes Anti-Exploit Service;c:\program files\malwarebytes anti-exploit\mbae-svc.exe [2014-9-15 441144]
S2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes anti-malware\mbamscheduler.exe [2014-9-15 1809720]
S2 MBAMService;MBAMService;c:\program files\malwarebytes anti-malware\mbamservice.exe [2014-9-15 860472]
S2 persdwmsrv;Personalization Panel DWM controller;c:\program files\winaero.com\personalization panel dwm controller\persdwmsrv.exe [2012-4-7 8192]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2014-4-3 315008]
S2 unbound;Unbound DNS validator;c:\program files\unbound\unbound.exe [2014-4-14 2431488]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2012-10-3 30312]
S3 apf003;apf003;c:\windows\system32\apf003.sys [2013-3-30 13232]
S3 apf004;apf004;c:\windows\system32\apf004.sys [2013-12-24 15112]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 BtFilter;Bluetooth LowerFilter Class Filter Driver;c:\windows\system32\drivers\btfilter.sys [2010-10-18 33640]
S3 CH341SER;CH341SER;c:\windows\system32\drivers\CH341SER.SYS [2009-6-2 39632]
S3 cmnsusbser;Prolink PCM100 EVDO Modem USB Device for Legacy Serial Communication;c:\windows\system32\drivers\cmnsusbser.sys [2010-9-3 105984]
S3 Connectify;Connectify;c:\program files\connectify\ConnectifyService.exe [2014-3-18 487936]
S3 EagleXNt;EagleXNt;c:\windows\system32\drivers\EagleXNt.sys [2014-4-27 551520]
S3 GGSAFERDriver;GGSAFER Driver;c:\program files\garena plus\room\safedrv.sys [2013-4-10 22112]
S3 IDMWFP;IDMWFP;c:\windows\system32\drivers\idmwfp.sys [2013-11-29 108000]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2014-9-10 108032]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-9-15 23256]
S3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys [2014-9-15 51928]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-10-27 14848]
S3 SEE;SoftEther Ethernet Layer Driver;c:\windows\system32\drivers\see.sys [2013-9-11 43104]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2012-10-3 96488]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2012-10-3 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2012-10-3 121576]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2012-10-3 98152]
S3 taphss6;Anchorfree HSS VPN Adapter;c:\windows\system32\drivers\taphss6.sys [2013-2-1 37064]
S3 Te.Service;Te.Service;c:\program files\windows kits\8.0\testing\runtimes\taef\Wex.Services.exe [2012-7-25 94208]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2014-8-14 49152]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2012-10-27 27136]
S3 VBoxUSB;VirtualBox USB;c:\windows\system32\drivers\VBoxUSB.sys [2012-10-26 84312]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S4 Apache2.4;Apache2.4;e:\xampp\apache\bin\httpd.exe [2012-8-18 22016]
S4 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;c:\program files\bluestacks\hd-logrotatorservice.exe --> c:\program files\bluestacks\HD-LogRotatorService.exe [?]
S4 Change Modem Device Service;Change Modem Device Service;c:\windows\system32\ChgService.exe [2012-9-14 135168]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2009-7-23 47128]
S4 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S4 RsFx0103;RsFx0103 Driver;c:\windows\system32\drivers\RsFx0103.sys [2009-3-30 239336]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2009-3-30 366936]
S4 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
.
=============== Created Last 30 ================
.
2014-09-15 07:47:55 -------- d-----w- c:\programdata\Malwarebytes Anti-Exploit
2014-09-15 07:47:54 -------- d-----w- c:\program files\Malwarebytes Anti-Exploit
2014-09-15 07:01:01 110296 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-09-15 07:00:26 74456 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-09-15 07:00:26 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-09-15 07:00:25 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-09-15 07:00:25 -------- d-----w- c:\programdata\Malwarebytes
2014-09-15 07:00:25 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-09-13 17:14:18 8581864 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7bfe8708-c486-4cf0-82af-cd70bebe2fba}\mpengine.dll
2014-09-12 15:24:52 -------- d-----w- c:\users\toshiba\appdata\local\Skype
2014-09-12 15:24:18 -------- d-----r- c:\program files\Skype
2014-09-11 13:00:59 -------- d-----w- c:\program files\xChanger
2014-09-10 11:48:57 2285056 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2014-09-10 11:26:31 550912 ----a-w- c:\windows\system32\kerberos.dll
2014-09-10 11:26:31 1059840 ----a-w- c:\windows\system32\lsasrv.dll
2014-09-10 11:24:12 793600 ----a-w- c:\windows\system32\TSWorkspace.dll
2014-09-10 11:23:25 1987584 ----a-w- c:\windows\system32\d3d10warp.dll
2014-09-07 02:08:53 -------- d-----w- c:\users\toshiba\appdata\local\Adobe
2014-08-28 12:27:38 305152 ----a-w- c:\windows\system32\gdi32.dll
2014-08-28 12:27:38 2352640 ----a-w- c:\windows\system32\win32k.sys
2014-08-27 15:18:47 -------- d-----w- c:\users\toshiba\appdata\local\Caramel-Box
2014-08-27 15:16:11 -------- d-----w- c:\program files\Caramel-Box
2014-08-18 09:28:50 -------- d-----w- c:\programdata\boost_interprocess
.
==================== Find3M  ====================
.
2014-08-18 22:08:55 4232704 ----a-w- c:\windows\system32\jscript9.dll
2014-08-18 21:57:44 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2014-08-18 21:57:30 4096 ----a-w- c:\windows\system32\ieetwcollectorres.dll
2014-08-18 21:46:26 454656 ----a-w- c:\windows\system32\vbscript.dll
2014-08-18 21:45:23 61952 ----a-w- c:\windows\system32\iesetup.dll
2014-08-18 21:44:44 51200 ----a-w- c:\windows\system32\ieetwproxystub.dll
2014-08-18 21:44:09 61952 ----a-w- c:\windows\system32\MshtmlDac.dll
2014-08-18 21:36:07 112128 ----a-w- c:\windows\system32\ieUnatt.exe
2014-08-18 21:36:05 108032 ----a-w- c:\windows\system32\ieetwcollector.exe
2014-08-18 21:35:24 597504 ----a-w- c:\windows\system32\jscript9diag.dll
2014-08-18 21:30:29 646144 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2014-08-18 21:22:48 60416 ----a-w- c:\windows\system32\JavaScriptCollectionAgent.dll
2014-08-18 21:08:54 2014208 ----a-w- c:\windows\system32\inetcpl.cpl
2014-08-18 21:07:44 1068032 ----a-w- c:\windows\system32\mshtmlmedia.dll
2014-08-18 20:46:48 1812992 ----a-w- c:\windows\system32\wininet.dll
2014-08-14 02:13:00 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-08-14 02:13:00 699568 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-08-09 16:43:25 96680 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-08-05 02:20:02 231584 ------w- c:\windows\system32\MpSigStub.exe
2014-07-24 19:35:46 875688 ----a-w- c:\windows\system32\msvcr120_clr0400.dll
2014-07-16 02:46:02 2048 ----a-w- c:\windows\system32\tzres.dll
2014-07-14 01:42:02 654336 ----a-w- c:\windows\system32\rpcrt4.dll
2014-07-09 01:29:32 6144 ----a-w- c:\windows\system32\KBDYAK.DLL
2014-07-09 01:29:31 6144 ----a-w- c:\windows\system32\KBDBASH.DLL
2014-06-30 22:14:53 8856 ----a-w- c:\windows\system32\icardres.dll
2014-06-30 09:03:52 2454016 ----a-w- c:\windows\system32\python27.dll
2014-06-18 01:51:32 646144 ----a-w- c:\windows\system32\osk.exe
2014-04-14 09:47:17 119808 ----a-w- c:\program files\Uninstall.exe
.
============= FINISH: 15:04:19,63 ===============
 

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Posted 20 September 2014 - 03:25 AM

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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

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Posted 25 September 2014 - 03:30 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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