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Issue(s) with my Lenovo Laptop DVD drive...

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#1 chris.gatti


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Posted 14 September 2014 - 01:09 PM

 I tried to run the dvd owners manual for my van and it wont run. My daughter has a dvd course for school and it won't run either. Can you help me with this?


My system information is:


Windows 7 Home Premium

Service Pack 1

Lenovo Z560 Laptop

Processor Intel Core i3

CPU M 380 @ 2.53GHz 2.53 GHz

RAM 4.0 GB (3.80 GB useable)

System Type 64-bit Operating System

Windows is activated

Product ID: 00359-OEM-8992687-00249

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#2 SpywareDoc


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Posted 14 September 2014 - 01:46 PM

I'd first uninstall it in Device Manager, reboot and let Windows re-detect and setup the driver for it.


If that fails you might try a lens cleaner: http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=dvd+lens+cleaner&rh=i%3Aaps%2Ck%3Advd+lens+cleaner


Still no luck? You can get a replacement drive for $39.99 on eBay: http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=dvd+lens+cleaner&rh=i%3Aaps%2Ck%3Advd+lens+cleaner

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