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I cant run any applications on XP - Need help, bad.


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#1 jclewis90

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Posted 14 September 2014 - 10:20 AM

I think I have some kind of virus that is keeping me from running any application except for firefox. And even when I go to access firefox, it doesnt come up when I click it the first time. I have to hit firefox three times before I starts one single browser.

 

Please help. Im in school and I compose music on my computer and I really need my stuff to work.

 

Thanks.


Edited by hamluis, 14 September 2014 - 10:39 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 Broni

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Posted 14 September 2014 - 02:11 PM

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Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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